Cvent Abstract Management vs SurveyMonkey Apply

Likelihood to Recommend

Cvent Abstract Management is very built out. There is a lot you CAN do with it, you just need to know how. Being a small organization, we don't get a lot of hands-on attention. It's a little complex for beginners, but once you start learning and understanding the system there is so much you can accomplish with it. I could spend 90% of my time on just understanding the software (which I don't have). If you have someone that can dedicate a big chunk of their time just on the system and building it out how it will work for your event, it is a fantastic solution.

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Loretta Beaty

Operations Manager

FIRST Global (International FIRST Committee Association)Non-Profit Organization Management, 1-10 employees

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SurveyMonky Apply would work well for any application program. Because you are able to build your application and customize it to your specific needs, it would truly support any scenario. I recently attended a seminar with other SMA users and there was such a large spectrum of different companies and organizations that are using the product.It was so interesting, because we realized that despite how different all of us were, we all had the same application components: an eligibility stage, an application, and a review process. This made us more similar than we ever considered!

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Leah Melnick

Director of Programs

The Giving KitchenNon-Profit Organization Management, 1-10 employees

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Pros

Organize data/people
Reporting
Progress tracking

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Loretta Beaty

Operations Manager

FIRST Global (International FIRST Committee Association)Non-Profit Organization Management, 1-10 employees

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SurveyMonkey Apply has the best customer service I've ever experienced in a company. They are easily accessible, super helpful and friendly, and they will work until they are able to find a solution.
The platform for building an application on SurveyMonkey Apply is simple for the user. It's set up with such a clean format that is appealing to the eye and incredibly user-friendly.
The application system also has a lot of flexibility, making it easy to customize your applications as needed.

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Leah Melnick

Director of Programs

The Giving KitchenNon-Profit Organization Management, 1-10 employees

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Cons

More affordable pricing tiers
More thorough FAQ/Self Help Center
More tutorials

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Loretta Beaty

Operations Manager

FIRST Global (International FIRST Committee Association)Non-Profit Organization Management, 1-10 employees

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The only struggle we've experienced with SMA is the ease in incorporating other language formats for our applications. Being able to offer our application in other languages not only comes with an extra price, but the work needed to build the application in that language can be incredibly time consuming.

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Leah Melnick

Director of Programs

The Giving KitchenNon-Profit Organization Management, 1-10 employees

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Support Rating

Cvent Abstract Management 9.0

Based on 1 answer

Support has been great! The chat feature is phenomenal and every agent I have talked to has gotten back to me instantly with a solution, or done a fantastic follow up on where a status of an issue is. I have been very impressed with the professional demeanor and help I have gotten from Cvent support. They are even available at odd hours of the night

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Loretta Beaty

Operations Manager

FIRST Global (International FIRST Committee Association)Non-Profit Organization Management, 1-10 employees

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No score

No answers yet

No answers on this topic

Alternatives Considered

Cvent is much more built out than other event management systems I have used previously. Eventbrite is a lot simpler and UX friendly. Cvent takes a lot more time to set up and get running, but can do SO much more. You can track things/customize the system however you like. Everything you want to do, can be done in Cvent.

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Loretta Beaty

Operations Manager

FIRST Global (International FIRST Committee Association)Non-Profit Organization Management, 1-10 employees

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I honestly didn't search any further than SurveyMonkey Apply, as the price was so affordable and the ability to do everything we needed was already there.

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Leah Melnick

Director of Programs

The Giving KitchenNon-Profit Organization Management, 1-10 employees

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Return on Investment

High upfront 3 year contract
Easily pull reports (ROI on time)
Streamline registration process (ROI on time)

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Loretta Beaty

Operations Manager

FIRST Global (International FIRST Committee Association)Non-Profit Organization Management, 1-10 employees

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As a non-profit organization, we are not profit oriented, but we ARE invested in growing our impact. SMA has provided a platform that enables our program to be scale-able and more accessible to our users.
SMA has provided a platform that allows for automations that truly save staff time, allowing us to focus on bigger picture work, rather than tedious data entry.
SMA has also provided a system for storing past applications.

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Leah Melnick

Director of Programs

The Giving KitchenNon-Profit Organization Management, 1-10 employees

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Pricing Details

General

Free Trial

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Free/Freemium Version

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Premium Consulting/Integration Services

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Entry-level set up fee?

No

General

Free Trial

—

Free/Freemium Version

—

Premium Consulting/Integration Services

—

Entry-level set up fee?

No