CXMEngine by OvationCXM vs. SAP Service Cloud
CXMEngine by OvationCXM vs. SAP Service Cloud
Product | Rating | Most Used By | Product Summary | Starting Price |
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CXMEngine | Mid-Size Companies (51-1,000 employees) | OvationCXM is a Customer Experience Management (CXM) company helping businesses and their partner ecosystems deliver customer experiences with complete visibility and precise control. | $99 per user | |
SAP Service Cloud | N/A | SAP Service Cloud helps deliver customer value and protect the brand with intelligent customer service. It enables the user to engage with customers at their convenience, connect service with the value chain and deliver greater profitability. | N/A |
CXMEngine by OvationCXM | SAP Service Cloud | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | The above prices are where each packages starts. The Automated and Proactive packages have additional small per-customer fee. | — | ||||||||||||||
More Pricing Information |
CXMEngine by OvationCXM | SAP Service Cloud | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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CXMEngine by OvationCXM | SAP Service Cloud | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Simplify360 Score 7.8 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Quadient Inspire Score 9.3 out of 10 | Conversica Score 9.6 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
CXMEngine by OvationCXM | SAP Service Cloud | |
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Likelihood to Recommend | - (0 ratings) | 8.6 (72 ratings) |
Likelihood to Renew | - (0 ratings) | 8.2 (2 ratings) |
Support Rating | - (0 ratings) | 5.5 (1 ratings) |
Ease of integration | - (0 ratings) | 7.4 (40 ratings) |
CXMEngine by OvationCXM | SAP Service Cloud | |
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Likelihood to Recommend | OvationCXM No answers on this topic | SAP |
Pros | OvationCXM No answers on this topic | SAP |
Cons | OvationCXM No answers on this topic | SAP |
Likelihood to Renew | OvationCXM No answers on this topic | SAP |
Support Rating | OvationCXM No answers on this topic | SAP |
Alternatives Considered | OvationCXM No answers on this topic | SAP |
Return on Investment | OvationCXM No answers on this topic | SAP |
ScreenShots |