Cylance Smart Antivirus vs. Norton

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Cylance Smart Antivirus
Score 7.5 out of 10
N/A
Blackberry Cylance offers Cylance Smart Antivirus, a Windows and Mac OS compatible smart antivirus designed to provide basic protection as well as protect against new, never before seen malware.N/A
Norton
Score 8.1 out of 10
N/A
The Norton products, including Norton 360, Norton Antivirus, and Norton Security, are consumer antivirus and privacy protection products, and are now a product line of NortonLifeLock (formerly Symantec) after the enterprise security division of Symantec was acquired and is now part of Broadcom.N/A
Pricing
Cylance Smart AntivirusNorton
Editions & Modules
No answers on this topic
No answers on this topic
Offerings
Pricing Offerings
Cylance Smart AntivirusNorton
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
Cylance Smart AntivirusNorton
Small Businesses
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
Medium-sized Companies
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
Enterprises
SentinelOne Singularity
SentinelOne Singularity
Score 9.1 out of 10
CrowdStrike Falcon
CrowdStrike Falcon
Score 9.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
Cylance Smart AntivirusNorton
Likelihood to Recommend
7.0
(2 ratings)
9.0
(16 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(4 ratings)
Usability
-
(0 ratings)
9.0
(1 ratings)
Support Rating
-
(0 ratings)
9.0
(2 ratings)
Implementation Rating
-
(0 ratings)
8.5
(2 ratings)
User Testimonials
Cylance Smart AntivirusNorton
Likelihood to Recommend
BlackBerry
Cylance Smart Antivirus is well suited for the typical office user. It can be very restrictive if you do not tune it properly and can cause many issues. When tuned and set up properly it is appropriate for 95% of use cases. The last 5% are ones that have the capabilities of bringing an organization down if it is not tuned properly.
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NortonLifeLock (formerly Symantec)
For a stand-alone business this should do the trick, but if using across multiple clients (multi-tenancy not an option). Default settings within the program will cause performance issues if not tweaked, meaning someone with networking experience may be necessary. Not ideal for MSP's unless they only have a few clients, as the manageability must be done within "the walls" of each company.
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Pros
BlackBerry
  • Blocking Scripts
  • Stopping remote exploits
  • easy to install
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NortonLifeLock (formerly Symantec)
  • Norton works quite quickly and is efficient enough to detect threats
  • It is very easy and simple to install and is without any complications and irrelevant inquiries.
  • Norton is available at a very reasonable price in the market and is not heavy on pocket.
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Cons
BlackBerry
  • Better functionality to whitelist on the Application.
  • Easier to setup Mobile Settings
  • Easier to understand logs
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NortonLifeLock (formerly Symantec)
  • Cost could be an issue. They could perform a free trial at the beginning for people to check.
  • It would be good if you can do an online free check of your computer.
  • While the updates are good sometimes your computer is attacked by a virus they did not expect.
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Likelihood to Renew
BlackBerry
No answers on this topic
NortonLifeLock (formerly Symantec)
I did renew it before because support is great and cost is great. I believe that Norton has a very long experience in what they do and they are doing a great job with all the updates they provide and the work they are doing. Moreover Norton is going in the right direction for sure.
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Usability
BlackBerry
No answers on this topic
NortonLifeLock (formerly Symantec)
Well organised interface.
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Support Rating
BlackBerry
No answers on this topic
NortonLifeLock (formerly Symantec)
Security software with very good features that works in the background.
Price suitable for companies of any size and easy to install and use.
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Implementation Rating
BlackBerry
No answers on this topic
NortonLifeLock (formerly Symantec)
Would like a manual or online version that is simple to understand and explains in detail what choices we have and why to make these choices.
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Alternatives Considered
BlackBerry
Cylance was the first AI scanning-based AV on the market. While Webroot was competitive we found Cylance to be the better solution.
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NortonLifeLock (formerly Symantec)
User-friendly interface (it's not just AV and users who were interacting with the product), performance, resource usage (most of the computers were not very fresh and that factor was very critical), efficiency, it shouldn't be just sitting on a PC - it should protect it, what was perfectly done with that product.
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Return on Investment
BlackBerry
  • Too much time to manage.
  • Too many false positives.
  • Too much lost productivity.
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NortonLifeLock (formerly Symantec)
  • Poor performance against Spyware and other threats despite claiming to act against them (recognizes very few and eliminates less) It is limited to viruses.
  • Regular blocking of incoming scripts (in front of other antivirus)
  • Little or almost no compatibility with the Windows XP Firewall, but they are involved.
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ScreenShots