What users are saying about
149 Ratings
4 Ratings
149 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100
4 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.7 out of 100

Attribute Ratings

  • Datadog is rated higher in 1 area: Usability
  • HelpSystems Robot Monitor is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

9.0

Datadog

90%
19 Ratings
9.4

Robot Monitor

94%
2 Ratings

Likelihood to Renew

Datadog

N/A
0 Ratings
9.0

Robot Monitor

90%
1 Rating

Usability

10.0

Datadog

100%
1 Rating
9.0

Robot Monitor

90%
1 Rating

Support Rating

8.8

Datadog

88%
10 Ratings
9.0

Robot Monitor

90%
1 Rating

Implementation Rating

Datadog

N/A
0 Ratings
8.0

Robot Monitor

80%
1 Rating

Likelihood to Recommend

Datadog

Datadog is a no-brainer for any environment that relies on multiple servers. Even for one server, it's so much better to use for monitoring and alert capability than anything else I remember looking at before we started using Datadog. Teams can even use it to track their progress of investigating an alert so multiple people aren't unknowingly looking into the same exact issue unnecessarily.
Anonymous | TrustRadius Reviewer

Robot Monitor

Instantly drill down to show all the jobs consuming CPU, temporary storage, QTEMP, I/O, transactions, faulting rates, and other metrics, for faster problem resolution.
Nitish Kumar | TrustRadius Reviewer

Pros

Datadog

  • APIs, the ability to interact with the data we pull into data dog is key. We port the information over to Servicenow, so the ability to pull everything into DataDog, then Servicenow, is a key component of our success here at Wayfair.
  • Simple Interface - clean, useful, effective. Allows users to use DataDog for one reason, get work done.
  • Lightweight agent on hosts
Anthony Zappala | TrustRadius Reviewer

Robot Monitor

  • Auto reply to the MSGW.
  • Robot network GUI is place to monitor all the systems at one place.
  • Based the MSG ID/JOBS, the alerts are set up to notify the concerned person/team.
Srikanth Doddapaneni | TrustRadius Reviewer

Cons

Datadog

  • User interface could be improved in some areas, looking for host information and the agent install link takes a bit of time.
  • Configuration of the agent is generally done via a config file which is a pro and a con. It would be nice to have some UI to configure various agent options.
  • Billing isn't entirely straightforward, they could use more reports to figure out the source of your monthly costs.
Kevin Van Heusen | TrustRadius Reviewer

Robot Monitor

  • It can have more customization
  • More SQL features can be added
  • Dashboard improvement
Nitish Kumar | TrustRadius Reviewer

Pricing Details

Datadog

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
Optional

Starting Price

$0 Up to 5 hosts

Datadog Editions & Modules

On-premise Edition
Infrastructure$15.001
Log Management$1.272
APM$31.003
  1. Per Host Per Month
  2. Per Million Log Events
  3. Per Host Per Month
SaaS Edition
Free$01
Standard$15/host2
EnterpriseCustom3
  1. Up to 5 hosts
  2. Up to 500 hosts
  3. 500+ hosts
Additional Pricing Details

Robot Monitor

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Starting Price

Robot Monitor Editions & Modules

Additional Pricing Details

Likelihood to Renew

Datadog

No score
No answers yet
No answers on this topic

Robot Monitor

Robot Monitor 9.0
Based on 1 answer
I found the Robot monitoring tool is more reliable for IBM i servers.
Nitish Kumar | TrustRadius Reviewer

Usability

Datadog

Datadog 10.0
Based on 1 answer
The user interface is quite intuitive with the exception of the network map. As a deployer of software, it is trivial to setup.
Anonymous | TrustRadius Reviewer

Robot Monitor

Robot Monitor 9.0
Based on 1 answer
It is very easy to use and have lots of feature which makes our environment risk free.
Nitish Kumar | TrustRadius Reviewer

Support Rating

Datadog

Datadog 8.8
Based on 10 answers
The support team usually gets it right. We did have a rather complicate issue setting up monitoring on a domain controller. However, they are usually responsive and helpful over chat. The downside would be I don’t think they have any phone support. If that is important to you this might not be a good fit.
Anonymous | TrustRadius Reviewer

Robot Monitor

Robot Monitor 9.0
Based on 1 answer
Quiet active whenever there is any help required either on chat support or Contact.
Nitish Kumar | TrustRadius Reviewer

Alternatives Considered

Datadog

We are still trying other products, but people still like Datadog. After setting up a dashboard, it's great for monitoring instances on Datadog. Also, the DevOps team had a good time setting up Datadog. It means Datadog was way easier to set up compared to those others.
Anonymous | TrustRadius Reviewer

Robot Monitor

It's a best tool/product in the market and easy to use. It serves our purpose and saves a lot time of the resource from the manual task. The main and most important is, its support team. One of the best support team I have ever seen. Their dedicated product engineer have a good knowledge over the product and helps immediately.
Srikanth Doddapaneni | TrustRadius Reviewer

Return on Investment

Datadog

  • One of our critical production databases went down a couple of weeks back. Just because we had the Datadog monitoring enabled for that database, Datadog sent the alerts to PagerDuty and we were instantly notified via pager and email alert. We could act right away and bring up the database within a few mins.
  • Ability to create custom screenboards have allowed us to track the critical and warning alerts in front of our eyes all the time
Rajeshh Raghavan | TrustRadius Reviewer

Robot Monitor

  • Can monitor the systems in a central view.
  • It's easy to maintain with better security to the robo commands.
  • Cost effectiveness.
Srikanth Doddapaneni | TrustRadius Reviewer

Screenshots

Add comparison