DCDial vs. LivePerson CTI Platform (Tenfold)
DCDial vs. LivePerson CTI Platform (Tenfold)
Product | Rating | Most Used By | Product Summary | Starting Price |
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DCDial | Small Businesses (1-50 employees) | DCDial is a cloud call center provider located in Atlanta, GA USA. As a full-featured call center platform, DCDial renders a spectrum of services. DCDial offers solutions for a number of industries including but not limited to e-commerce, financial, healthcare, real estate, travel, insurance industries. DCDial allows integration facilities into existing CRMs as well as its own Cloud API to run with existing system. The vendor states that DCDial offers affordable and flexible pricing plans… | N/A | |
LivePerson CTI Platform (Tenfold) | N/A | Tenfold is a computer telephony integration (CTI) platform optimized for customer support and sales enablement. All contact points and interactions with customers are automatically captured back into existing CRM software, such as business calls, emails, texts, and chats. The solution is now part of the LiveEngage since the October, 2021 acquisition. | N/A |
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | — | ||||||||||||||
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DCDial | LivePerson CTI Platform (Tenfold) | |
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Contact Center Software |
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Workforce Optimization (WFO) |
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DCDial | LivePerson CTI Platform (Tenfold) | |
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Small Businesses | 8x8 Contact Center Score 7.6 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Eleveo Score 9.2 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Calabrio Teleopti WFM Score 7.8 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
DCDial | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | 9.5 (3 ratings) | 9.0 (64 ratings) |
Support Rating | 10.0 (1 ratings) | - (0 ratings) |
DCDial | LivePerson CTI Platform (Tenfold) | |
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Likelihood to Recommend | DCDial | LivePerson |
Pros | DCDial | LivePerson |
Cons | DCDial | LivePerson |
Support Rating | DCDial | LivePerson No answers on this topic |
Alternatives Considered | DCDial | LivePerson |
Return on Investment | DCDial | LivePerson |
ScreenShots | DCDial Screenshots | LivePerson CTI Platform (Tenfold) Screenshots |