Top Rated
166 Ratings
6 Ratings
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Score 8.3 out of 100
Top Rated
166 Ratings
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Score 7.8 out of 100

Feature Set Ratings

    Project Management

    4.7

    Deltek WorkBook

    47%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    Deltek WorkBook ranks higher in 14/14 features

    Task Management

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Resource Management

    6.0
    60%
    3 Ratings
    N/A
    0 Ratings

    Gantt Charts

    4.0
    40%
    3 Ratings
    N/A
    0 Ratings

    Scheduling

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Workflow Automation

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Team Collaboration

    7.0
    70%
    3 Ratings
    N/A
    0 Ratings

    Support for Agile Methodology

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Support for Waterfall Methodology

    3.0
    30%
    2 Ratings
    N/A
    0 Ratings

    Document Management

    2.0
    20%
    3 Ratings
    N/A
    0 Ratings

    Email integration

    3.0
    30%
    3 Ratings
    N/A
    0 Ratings

    Mobile Access

    5.0
    50%
    3 Ratings
    N/A
    0 Ratings

    Timesheet Tracking

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Change request and Case Management

    4.0
    40%
    2 Ratings
    N/A
    0 Ratings

    Budget and Expense Management

    10.0
    100%
    2 Ratings
    N/A
    0 Ratings

    Professional Services Automation

    9.0

    Deltek WorkBook

    90%

    Oracle CX Sales

    Feature Set Not Supported
    N/A
    Deltek WorkBook ranks higher in 4/4 features

    Quotes/estimates

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Invoicing

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Project & financial reporting

    8.0
    80%
    3 Ratings
    N/A
    0 Ratings

    Integration with accounting software

    10.0
    100%
    3 Ratings
    N/A
    0 Ratings

    Sales Force Automation

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 9/9 features

    Customer data management / contact management

    N/A
    0 Ratings
    8.7
    87%
    12 Ratings

    Workflow management

    N/A
    0 Ratings
    7.8
    78%
    12 Ratings

    Territory management

    N/A
    0 Ratings
    8.0
    80%
    12 Ratings

    Opportunity management

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    N/A
    0 Ratings
    7.6
    76%
    10 Ratings

    Contract management

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Quote & order management

    N/A
    0 Ratings
    7.7
    77%
    12 Ratings

    Interaction tracking

    N/A
    0 Ratings
    7.3
    73%
    12 Ratings

    Channel / partner relationship management

    N/A
    0 Ratings
    8.0
    80%
    11 Ratings

    Customer Service & Support

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 3/3 features

    Case management

    N/A
    0 Ratings
    8.1
    81%
    11 Ratings

    Call center management

    N/A
    0 Ratings
    7.8
    78%
    9 Ratings

    Help desk management

    N/A
    0 Ratings
    8.1
    81%
    8 Ratings

    Marketing Automation

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.1

    Oracle CX Sales

    81%
    Oracle CX Sales ranks higher in 2/2 features

    Lead management

    N/A
    0 Ratings
    8.9
    89%
    10 Ratings

    Email marketing

    N/A
    0 Ratings
    7.2
    72%
    8 Ratings

    CRM Project Management

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.9

    Oracle CX Sales

    89%
    Oracle CX Sales ranks higher in 2/2 features

    Task management

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    Reporting

    N/A
    0 Ratings
    8.9
    89%
    11 Ratings

    CRM Reporting & Analytics

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 3/3 features

    Forecasting

    N/A
    0 Ratings
    8.3
    83%
    11 Ratings

    Pipeline visualization

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Customizable reports

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Customization

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.5

    Oracle CX Sales

    85%
    Oracle CX Sales ranks higher in 4/4 features

    Custom fields

    N/A
    0 Ratings
    8.8
    88%
    11 Ratings

    Custom objects

    N/A
    0 Ratings
    8.7
    87%
    11 Ratings

    Scripting environment

    N/A
    0 Ratings
    8.7
    87%
    10 Ratings

    API for custom integration

    N/A
    0 Ratings
    7.9
    79%
    11 Ratings

    Security

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.0

    Oracle CX Sales

    80%
    Oracle CX Sales ranks higher in 2/2 features

    Single sign-on capability

    N/A
    0 Ratings
    7.4
    74%
    13 Ratings

    Role-based user permissions

    N/A
    0 Ratings
    8.6
    86%
    13 Ratings

    Social CRM

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    7.6

    Oracle CX Sales

    76%
    Oracle CX Sales ranks higher in 2/2 features

    Social data

    N/A
    0 Ratings
    7.9
    79%
    10 Ratings

    Social engagement

    N/A
    0 Ratings
    7.4
    74%
    9 Ratings

    Integrations with 3rd-party Software

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    7.9

    Oracle CX Sales

    79%
    Oracle CX Sales ranks higher in 2/2 features

    Marketing automation

    N/A
    0 Ratings
    7.8
    78%
    11 Ratings

    Compensation management

    N/A
    0 Ratings
    8.1
    81%
    9 Ratings

    Platform

    Deltek WorkBook

    Feature Set Not Supported
    N/A
    8.4

    Oracle CX Sales

    84%
    Oracle CX Sales ranks higher in 1/1 features

    Mobile access

    N/A
    0 Ratings
    8.4
    84%
    11 Ratings

    Attribute Ratings

    • Deltek WorkBook is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.0

    Deltek WorkBook

    80%
    3 Ratings
    7.6

    Oracle CX Sales

    76%
    44 Ratings

    Usability

    9.0

    Deltek WorkBook

    90%
    1 Rating
    7.5

    Oracle CX Sales

    75%
    11 Ratings

    Support Rating

    9.0

    Deltek WorkBook

    90%
    1 Rating
    7.6

    Oracle CX Sales

    76%
    11 Ratings

    Online Training

    Deltek WorkBook

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Contract Terms and Pricing Model

    Deltek WorkBook

    N/A
    0 Ratings
    7.0

    Oracle CX Sales

    70%
    1 Rating

    Ease of integration

    Deltek WorkBook

    N/A
    0 Ratings
    5.0

    Oracle CX Sales

    50%
    16 Ratings

    Professional Services

    Deltek WorkBook

    N/A
    0 Ratings
    10.0

    Oracle CX Sales

    100%
    1 Rating

    Vendor post-sale

    Deltek WorkBook

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Vendor pre-sale

    Deltek WorkBook

    N/A
    0 Ratings
    8.0

    Oracle CX Sales

    80%
    1 Rating

    Likelihood to Recommend

    Deltek, Inc.

    My recommendation very much depends on who the colleague is. I would recommend WorkBook if it is an accountant, project manager or someone similar, and if the setup is done within WorkBook and passwords, etc. are being used within WorkBook only. I would tell IT Managers to avoid the application and think twice in terms of access management etc.
    Read full review

    Oracle

    Excellent as a customer relationship management tool, sales forecasting, building better sales plan for the entire deal lifecycle using critical and complex data, a 360-degree comprehensive view of vendors, partners, customers. Ensuring high standards and consistency is maintained in pricing so that quotes are competitive for prospective customers. At the end of the day, this is an excellent tool for selling and closing deals while being able to access needed information in one place.
    Read full review

    Pros

    Deltek, Inc.

    • Workbook handles all processes in a consultancy company
    • Workflow options on all thinkable processes
    • Support global growth and intercompany management
    • Strong planning tool
    • Able to manage multiple clients to one project
    • Advanced template set-up
    • The communication module, so all relevant information is available on the projects
    • Flexible planning and project management
    Read full review

    Oracle

    • Easy to sell products[.]
    • Build customers and make customer hub[.]
    • Tracking the sales cycle from marketing to sell the product[.]
    • Build Reports and Anayltics related to opportunities, leads, and service requests[.]
    • Getting customers issues after and before selling[.]
    • High ability to integrate with Oracles other products and 3rd products using Rest and Soap APIs[.]
    • Restrict users using RBAC role based access[.]
    Read full review

    Cons

    Deltek, Inc.

    • The integrations on IT level are not great and should be improved.
    • Change of IP's that's used for logins are being changed without reporting it to super users.
    Read full review

    Oracle

    • It doesn't have a lot of information for mid-market in Latin America, so there is info you can increase on this.
    • Job posting may not be part of the Commercial Module because it is where salespeople may look at it and start another process.
    • You may add a top 100 list per country in the lists by default, to make it easier to use when putting attention on the correct sectors.
    Read full review

    Pricing Details

    Deltek WorkBook

    Starting Price

    Editions & Modules

    Deltek WorkBook editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Required $19

      Additional Details

      BASIC PLAN INCLUDES TIME SHEET INCLUDES IPHONE & ANDROID APP Log your time on any job you have access to and get a reminder if you forget to submit hours. You can log your time on any job; billable, non-billable, customer jobs, and internal jobs. WorkBook also keeps track of absence entries and holiday requests. CUSTOMERS & PROJECTS Add as many customers, contacts, and projects/jobs as you like. Jobs are connected to clients and each job can be set to be billable, non-billable, internal, or a client job. COLLABORATION Collaborate with your colleagues and clients and keep track of comments, news, events, and notifications. Receive notifications whenever you need to approve anything, or a warning if something is about to go wrong. FILE SHARING Save all of your files in WorkBook and benefit from having them being kept secure in one, central location. Whenever a new customer or job is added, WorkBook will automatically create a folder structure (decided by you), allowing you to upload all of your documents and briefings to WorkBook. WorkBook will connect directly to your local file server or online storage, which means that you can save your files locally and have them be shown in WorkBook. Moreover, we have options to integrate with Google Drive or Dropbox.

      Oracle CX Sales

      Starting Price

      $65 Per User Per Month

      Editions & Modules

      Oracle CX Sales editions and modules pricing
      EditionModules
      Professional$65.001
      Standard$100.002
      Enterprise$200.003
      Premium$300.004

      Footnotes

      1. Per User Per Month
      2. Per User Per Month
      3. Per User Per Month
      4. Per User Per Month

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Usability

      Deltek, Inc.

      Gets the job done, just not the sexiest.
      Read full review

      Oracle

      Overall our organization has completely moved to Oracle CX Sales and now is able to utilize the latest technology backed by AI to provide a much better experience to customers and saving money at the same time. So it's a Win-Win situation. I believe there is a slight learning curve to derive [the] full value out of this but once you are there, you can delight your customers.
      Read full review

      Support Rating

      Deltek, Inc.

      Great implementation support, but haven't had many questions since.
      Read full review

      Oracle

      The support the Oracle team gives is generally very good. They are patient, willing to help, and their training methods are collaborative and inclusive. They have conducted multiple support sessions and it’s always been a great user experience. The stellar team [is] always on hand to lend support when the right time comes and their helpdesk is always on hand to help.
      Read full review

      Online Training

      Deltek, Inc.

      No answers on this topic

      Oracle

      Excellent online training material. On-demand always helps to access anytime, anywhere. Also, it is essential that in this day and age, video tutorials with actual product screenshots make the learning more useful and fun at the same time. Certifications help test knowledge gained during these tutorial sessions. This was a blessing for fresh users.
      Read full review

      Alternatives Considered

      Deltek, Inc.

      Timelog, e-conomic project module and podio
      Read full review

      Oracle

      As compared to other CRM, this happens to be one of the best and most affordable as there are some cons, but the pros are great, and I have seen an increase in sales by using this platform. It works great for the sales process from start to end, like lead generation to closure.
      Read full review

      Contract Terms and Pricing Model

      Deltek, Inc.

      No answers on this topic

      Oracle

      When we purchased this system it was one of the more expensive options in the market. However, with an adjustment in service and a relative price structure, this has become a lot more cost-effective over the past few years. It’s now more of a middle-ranking in the pricing structure and I would definitely say this is value for money.
      Read full review

      Return on Investment

      Deltek, Inc.

      • WorkBook is one of the cheaper solutions on the market, which, in the long term, gives a great ROI.
      • We have spent a lot of time on support which is a negative impact.
      Read full review

      Oracle

      • Unfortunately, our sales team has decreased productivity by trying to use the mobile application. It is poorly designed, and I've heard the same feedback from people at other organizations.
      • The ability to track and convert sales leads has proven to be a positive impact on ROI.
      • We are able to pass along leads and opportunities to our resellers.
      Read full review

      Screenshots

      Add comparison