What users are saying about
6 Ratings
4 Ratings
6 Ratings
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Score 9.4 out of 100
4 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

DeskTime

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
Shanna Kostopulos | TrustRadius Reviewer

TMetric

We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Pros

DeskTime

  • Personal time management
  • Customer Service
  • Easy to use UI
Anonymous | TrustRadius Reviewer

TMetric

  • I think TMetric is incredibly fast and intuitive. In a world of context switching, we need to be able to quickly switch between tasks and start timers accordingly. TMetric shines in this regard.
  • TMetric creates instant and detailed reports. All of your information is easily accessible.
  • It adds in your breaks! This is actually a really handy feature, as you can easily track when you are on breaks. With the use of the desktop app, it will even show you a snapshot of what is on your screen.
Josh Rubino | TrustRadius Reviewer

Cons

DeskTime

  • App resources usage - it's lagging sometimes
Anonymous | TrustRadius Reviewer

TMetric

  • We can install extension to integrate tmetric with github, and if there is no project that has the name same as the name of a github repository in which the work is being loged, then TMetric creates a new project with the name of that github repository. That way, it becomes harder to filter the actual report. Sometimes, it is not needed to create a new project. It would be nice if TMetric give an alert message while creating a new project.
Anonymous | TrustRadius Reviewer

Usability

DeskTime

No score
No answers yet
No answers on this topic

TMetric

TMetric 10.0
Based on 1 answer
I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
Josh Rubino | TrustRadius Reviewer

Support Rating

DeskTime

No score
No answers yet
No answers on this topic

TMetric

TMetric 8.4
Based on 2 answers
During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Alternatives Considered

DeskTime

Desktime is the first time management software I have used.
Shanna Kostopulos | TrustRadius Reviewer

TMetric

Many of the team members think that the UX of TMetric is better and easy.
Anonymous | TrustRadius Reviewer

Return on Investment

DeskTime

  • Increased awareness of own time management
  • Better understanding of ticket time predictions vs reality
  • Easier observation of team's out of office status
Anonymous | TrustRadius Reviewer

TMetric

  • Time savings in creating reports for administrative purposes.
  • The monthly cost is negligible compared to the amount of time and effort it saves us.
Dr. Tom G. Beaufort Wilson | TrustRadius Reviewer

Screenshots

Pricing Details

DeskTime

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

DeskTime Editions & Modules

Additional Pricing Details

TMetric

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

TMetric Editions & Modules

Edition
Professional$51
Business$71
  1. user/month
Additional Pricing Details

Add comparison