What users are saying about
7 Ratings
6 Ratings
7 Ratings
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Score 9.5 out of 100
6 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.5 out of 100

Attribute Ratings

  • DeskTime is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

9.4

DeskTime

94%
3 Ratings
9.3

TMetric

93%
4 Ratings

Usability

DeskTime

N/A
0 Ratings
10.0

TMetric

100%
1 Rating

Support Rating

DeskTime

N/A
0 Ratings
8.4

TMetric

84%
3 Ratings

Likelihood to Recommend

Draugiem Group

When we made the decision to go cloud based and send our employees home to work remotely we needed something that would help us and them manage their time and keep everyone on track. Desktime makes the team more aware of how they are spending their time both individually and as a team. It allows them to see and track what makes them most productive and what times of the day they are most engaged. Keeps projects on track.
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Devart

We started using TMetric in 2016, then re-evaluated our choice in 2018 in a beauty contest with its primary competitors. Our conclusion at that time was TMetric was the only solution that would meet all of our needs.
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Pros

Draugiem Group

  • Personal time management
  • Customer Service
  • Easy to use UI
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Devart

  • Time tracking
  • Project management
  • Detailed reports
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Cons

Draugiem Group

  • App resources usage - it's lagging sometimes
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Devart

  • The inability to add time into the future, such as planned PTO days and holidays.
  • At times, the settings can be difficult to find and navigate, but that just takes some time.
  • It would be nice if the web app and the desktop weren't two separate apps. If the web app had the ability to capture what you were working on, that would be fantastic, and there wouldn't be a need for a second app!
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Pricing Details

DeskTime

Starting Price

Editions & Modules

DeskTime editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    TMetric

    Starting Price

    $5 user/month

    Editions & Modules

    TMetric editions and modules pricing
    EditionModules
    Professional$51
    Business$72

    Footnotes

    1. user/month
    2. user/month

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Usability

    Draugiem Group

    No answers on this topic

    Devart

    I think usability is where this product really shines. It just plain works. It's snappy, intuitive, and gets the job done. It is incredibly easy to use with a color-coded tagging system. It very clearly details out your breaks VS billable time, and gives you detailed reports that are useful when talking with clients and/or meeting with stakeholders.
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    Support Rating

    Draugiem Group

    No answers on this topic

    Devart

    During 4 years, we have not needed much support, but when we did, the responses were fast and effective (although not always written in the most comprehensible English).
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    Alternatives Considered

    Draugiem Group

    Desktime is the first time management software I have used.
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    Devart

    Many of the team members think that the UX of TMetric is better and easy.
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    Return on Investment

    Draugiem Group

    • Increased awareness of own time management
    • Better understanding of ticket time predictions vs reality
    • Easier observation of team's out of office status
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    Devart

    • Estimate project time more easily without the need to postpone dates.
    • Reports clearly show how was our spending on tasks.
    • Brought individual aware about improving tasks time.
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    Screenshots

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