What users are saying about
3 Ratings
32 Ratings
3 Ratings
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Score 10 out of 100
32 Ratings
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Score 8.9 out of 100

Feature Set Ratings

  • Dimelo ranks higher in 1 feature set: Sales Force Automation
  • Method:CRM ranks higher in 8 feature sets: Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Integrations with 3rd-party Software, Platform

Sales Force Automation

8.9

Dimelo

89%
8.0

Method:CRM

80%
Dimelo ranks higher in 6/9 features

Customer data management / contact management

9.0
90%
1 Rating
9.9
99%
20 Ratings

Workflow management

9.0
90%
1 Rating
8.1
81%
18 Ratings

Territory management

9.0
90%
1 Rating
1.8
18%
1 Rating

Opportunity management

9.0
90%
1 Rating
8.5
85%
18 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
1 Rating
8.3
83%
18 Ratings

Contract management

9.0
90%
1 Rating
8.6
86%
11 Ratings

Quote & order management

9.0
90%
1 Rating
9.9
99%
16 Ratings

Interaction tracking

9.0
90%
1 Rating
8.4
84%
17 Ratings

Channel / partner relationship management

8.0
80%
1 Rating
8.7
87%
11 Ratings

Customer Service & Support

8.0

Dimelo

80%
10.0

Method:CRM

100%
Method:CRM ranks higher in 3/3 features

Case management

8.0
80%
2 Ratings
10.0
100%
1 Rating

Call center management

8.0
80%
2 Ratings
9.9
99%
2 Ratings

Help desk management

8.0
80%
1 Rating
10.0
100%
1 Rating

Marketing Automation

8.0

Dimelo

80%
8.2

Method:CRM

82%
Dimelo ranks higher in 1/2 features

Lead management

7.0
70%
2 Ratings
8.7
87%
17 Ratings

Email marketing

9.0
90%
1 Rating
7.6
76%
13 Ratings

CRM Project Management

8.0

Dimelo

80%
8.6

Method:CRM

86%
Method:CRM ranks higher in 2/3 features

Task management

7.0
70%
2 Ratings
8.7
87%
16 Ratings

Billing and invoicing management

8.0
80%
1 Rating
8.8
88%
14 Ratings

Reporting

9.0
90%
2 Ratings
8.3
83%
15 Ratings

CRM Reporting & Analytics

7.3

Dimelo

73%
8.3

Method:CRM

83%
Method:CRM ranks higher in 3/3 features

Forecasting

6.0
60%
2 Ratings
8.3
83%
8 Ratings

Pipeline visualization

8.0
80%
1 Rating
8.5
85%
15 Ratings

Customizable reports

8.0
80%
2 Ratings
8.0
80%
16 Ratings

Customization

8.5

Dimelo

85%
9.4

Method:CRM

94%
Method:CRM ranks higher in 3/4 features

Custom fields

7.0
70%
2 Ratings
9.9
99%
17 Ratings

Custom objects

9.0
90%
1 Rating
10.0
100%
16 Ratings

Scripting environment

9.0
90%
1 Rating
8.7
87%
12 Ratings

API for custom integration

9.0
90%
1 Rating
9.1
91%
13 Ratings

Security

8.0

Dimelo

80%
9.1

Method:CRM

91%
Method:CRM ranks higher in 2/2 features

Single sign-on capability

8.0
80%
1 Rating
9.2
92%
15 Ratings

Role-based user permissions

8.0
80%
2 Ratings
9.1
91%
17 Ratings

Social CRM

9.0

Dimelo

90%

Method:CRM

Feature Set Not Supported
N/A
Dimelo ranks higher in 2/2 features

Social data

9.0
90%
2 Ratings
N/A
0 Ratings

Social engagement

9.0
90%
2 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.5

Dimelo

85%
10.0

Method:CRM

100%
Method:CRM ranks higher in 2/2 features

Marketing automation

8.0
80%
2 Ratings
10.0
100%
2 Ratings

Compensation management

9.0
90%
1 Rating
10.0
100%
2 Ratings

Platform

8.0

Dimelo

80%
8.9

Method:CRM

89%
Method:CRM ranks higher in 1/1 features

Mobile access

8.0
80%
1 Rating
8.9
89%
13 Ratings

Attribute Ratings

  • Method:CRM is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.0

Dimelo

80%
2 Ratings
9.4

Method:CRM

94%
22 Ratings

Likelihood to Renew

Dimelo

N/A
0 Ratings
8.0

Method:CRM

80%
2 Ratings

Usability

Dimelo

N/A
0 Ratings
8.6

Method:CRM

86%
17 Ratings

Support Rating

Dimelo

N/A
0 Ratings
9.9

Method:CRM

99%
19 Ratings

Implementation Rating

Dimelo

N/A
0 Ratings
9.0

Method:CRM

90%
2 Ratings

Ease of integration

Dimelo

N/A
0 Ratings
9.0

Method:CRM

90%
1 Rating

Likelihood to Recommend

Dimelo

We use Dimelo for managing across multiple channels for single clients, which it is really good at. We have not had as much success in identifying posts that may be more suited for escalations--so, for interrogating the content of posts for intent, sarcasm or content inspection, and to automatically assign to different departments or colleagues depending upon the rules.
Read full review

Method Integration Inc.

Method[:CRM] is well suited when you have a large company that needs to keep track of customers. It also connects with Quickbooks and that has really been nice for our organization. Our company is small so this really helps us stay on track and build our data base of customers.
Read full review

Pros

Dimelo

  • Being able to unify all the messages we receive daily is easier.
  • It helps reduce time when giving answers and solutions to problems that arise.
  • Its interface is very simple and easy to understand.
  • You can add all customer interactions in digital channels and synchronize ticket information and customer profiles with your existing CRM
Read full review

Method Integration Inc.

  • The customization team is brilliant!
  • The various integrations, QBO & Gmail, help me keep track of all customer interactions.
  • The more organized I am, the more time I have to take care of my clients!
  • I have nothing but praise for the support team and the rest of the crew at Method.
Read full review

Cons

Dimelo

  • Social media listening over and above management
  • Simpler schedule for content managing posts where the content editors may not have/need/want direct access to Dimelo--such as marketing directors, etc.
Read full review

Method Integration Inc.

  • I believe there is room for improvement with scaling down on the customizing (sometimes having too much isn't always a good thing)
  • The estimate creator in Method is not as fluid as making an estimate in QB. (moving lines around, adding lines, etc.)
Read full review

Pricing Details

Dimelo

Starting Price

$0

Editions & Modules

Dimelo editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Method:CRM

    Starting Price

    $25 per month per user

    Editions & Modules

    Method:CRM editions and modules pricing
    EditionModules
    Contact Management251
    CRM Pro442
    CRM Enterprise743

    Footnotes

    1. per month per user
    2. per month per user
    3. per month per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Dimelo

    No answers on this topic

    Method Integration Inc.

    The things Method does well - QuickBooks data integration and extreme customization - it does very, very well. If you are looking for a CRM product or any business process automation software that integrates with QuickBooks, you have to look at Method CRM
    Read full review

    Usability

    Dimelo

    No answers on this topic

    Method Integration Inc.

    Method has a great overall "usability". Once we started using the software; it did not take long before we were able to start editing our own web lead forms, email templates, etc. I think there is a learning curve however the learning curve is not bad. Anyone looking for a cloud CRM should start here
    Read full review

    Support Rating

    Dimelo

    No answers on this topic

    Method Integration Inc.

    The support is great. They are on the line within minutes and share screen to figure out the problem immediately. I would highly recommend this product for that reason. I do wish the customization was a bit easier to use; however, with fewer settings that are available to the end user and an easier way to read the customization.
    Read full review

    Implementation Rating

    Dimelo

    No answers on this topic

    Method Integration Inc.

    Be available to learn! There is a huge learning curve to this program. You have to be willing to take it all in. Be available to the Method expert and be patient.
    Read full review

    Alternatives Considered

    Dimelo

    This application meets all the needs that the company faces today, and it is cheaper than other systems. This unified management solution allows you to provide quality customer service with a fast response speed, which has allowed me to win more customers to the company.
    Read full review

    Method Integration Inc.

    Method is by far the easiest of all platforms. It brings a lot of great features that Salesforce has as well as email campaign features like constant contact, all in one. The only thing I would add would be more reporting and custom report capability.
    Read full review

    Return on Investment

    Dimelo

    • Provided the service we required based upon an assumed initial level of customer engagement
    • Increased social media engagement for the client - positive impact
    Read full review

    Method Integration Inc.

    • Method:CRM has probably saved me about 6-10 hours per week over the past few years.
    • It has likely saved our company several hundred hours in the last 10 years.
    • It has specifically saved us countless hours with better data management vs. having separate spreadsheets for keeping track of things.
    Read full review

    Screenshots

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