What users are saying about
13 Ratings
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Top Rated
1392 Ratings
13 Ratings
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Score 9 out of 100

HubSpot CRM

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Top Rated
1392 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.3 out of 100

Likelihood to Recommend

DNN Platform

DNN [Platform] is great for organizations of any size who wish to have a robust CMS to manage their site. DNN is not ideal for a small site that is better suited to a super easy to user interface such as Wix. DNN [Platform] is plenty strong enough for enterprises and large entities.
Anonymous | TrustRadius Reviewer

HubSpot CRM

If you have a sales team, this is the CRM to use. I have used both Salesforce and Microsoft Dynamics in the past, and HubSpot CRM is essentially the Apple iPhone of CRMs. It is extremely user-friendly. We don't babysit our reps, so we give each the ability to make edits on their account records. If you have a CRM manager and you prefer your reps to not have access to the full suite of tools, then HubSpot CRM might not be the best fit for your team. If you hire great people and enable them to do their jobs, then there isn't a better tool out there.
Cody McLeod | TrustRadius Reviewer

Feature Rating Comparison

Security

DNN Platform
10.0
HubSpot CRM
8.3
Role-based user permissions
DNN Platform
10.0
HubSpot CRM
8.3
Single sign-on capability
DNN Platform
HubSpot CRM
8.4

Platform & Infrastructure

DNN Platform
9.5
HubSpot CRM
API
DNN Platform
10.0
HubSpot CRM
Internationalization / multi-language
DNN Platform
9.0
HubSpot CRM

Web Content Creation

DNN Platform
8.6
HubSpot CRM
WYSIWYG editor
DNN Platform
10.0
HubSpot CRM
Code quality / cleanliness
DNN Platform
9.0
HubSpot CRM
Admin section
DNN Platform
8.0
HubSpot CRM
Page templates
DNN Platform
9.0
HubSpot CRM
Library of website themes
DNN Platform
8.0
HubSpot CRM
Mobile optimization / responsive design
DNN Platform
10.0
HubSpot CRM
Publishing workflow
DNN Platform
8.0
HubSpot CRM
Form generator
DNN Platform
7.0
HubSpot CRM

Web Content Management

DNN Platform
8.6
HubSpot CRM
Content taxonomy
DNN Platform
9.0
HubSpot CRM
SEO support
DNN Platform
8.0
HubSpot CRM
Bulk management
DNN Platform
7.0
HubSpot CRM
Availability / breadth of extensions
DNN Platform
9.0
HubSpot CRM
Community / comment management
DNN Platform
10.0
HubSpot CRM

Sales Force Automation

DNN Platform
HubSpot CRM
8.0
Customer data management / contact management
DNN Platform
HubSpot CRM
8.7
Workflow management
DNN Platform
HubSpot CRM
7.9
Territory management
DNN Platform
HubSpot CRM
7.2
Opportunity management
DNN Platform
HubSpot CRM
8.1
Integration with email client (e.g., Outlook or Gmail)
DNN Platform
HubSpot CRM
8.4
Contract management
DNN Platform
HubSpot CRM
7.9
Quote & order management
DNN Platform
HubSpot CRM
7.8
Interaction tracking
DNN Platform
HubSpot CRM
8.3
Channel / partner relationship management
DNN Platform
HubSpot CRM
7.4

Customer Service & Support

DNN Platform
HubSpot CRM
7.2
Case management
DNN Platform
HubSpot CRM
7.1
Call center management
DNN Platform
HubSpot CRM
7.0
Help desk management
DNN Platform
HubSpot CRM
7.6

Marketing Automation

DNN Platform
HubSpot CRM
8.5
Lead management
DNN Platform
HubSpot CRM
8.5
Email marketing
DNN Platform
HubSpot CRM
8.6

CRM Project Management

DNN Platform
HubSpot CRM
7.5
Task management
DNN Platform
HubSpot CRM
8.2
Billing and invoicing management
DNN Platform
HubSpot CRM
6.6
Reporting
DNN Platform
HubSpot CRM
7.8

CRM Reporting & Analytics

DNN Platform
HubSpot CRM
7.8
Forecasting
DNN Platform
HubSpot CRM
7.8
Pipeline visualization
DNN Platform
HubSpot CRM
8.0
Customizable reports
DNN Platform
HubSpot CRM
7.4

Customization

DNN Platform
HubSpot CRM
7.6
Custom fields
DNN Platform
HubSpot CRM
8.2
Custom objects
DNN Platform
HubSpot CRM
7.7
Scripting environment
DNN Platform
HubSpot CRM
6.8
API for custom integration
DNN Platform
HubSpot CRM
7.9

Social CRM

DNN Platform
HubSpot CRM
7.7
Social data
DNN Platform
HubSpot CRM
7.7
Social engagement
DNN Platform
HubSpot CRM
7.6

Integrations with 3rd-party Software

DNN Platform
HubSpot CRM
7.8
Marketing automation
DNN Platform
HubSpot CRM
8.2
Compensation management
DNN Platform
HubSpot CRM
7.4

Platform

DNN Platform
HubSpot CRM
6.4
Mobile access
DNN Platform
HubSpot CRM
6.4

Pros

DNN Platform

  • Very easy to use CMS - Ease of use is paramount with CMS products to minimise on support calls. Also the template structure of pages ensures that content editors cannot inadvertently corrupt the layout of the page.
  • Powerful application framework - The existence of APIs for all functionality within the CMS provides limitless scope in terms of developing bespoke applications which sit within the CMS.
  • Commercially supported option available - For larger clients, the comfort factor of having a direct line to the developers of the application is a big selling point.
Anonymous | TrustRadius Reviewer

HubSpot CRM

  • Generate initial customer conversations that can be seen across the entire organization.
  • Provides snippets, automations, and workflows to quickly address inquiries.
  • Tracks all email interactions with customers for easy access and review across entire organization.
  • Property customizations that enable us to track what services our customers utilize.
  • Filters enable us to quickly list specific customers that may need to be notified about a particular change or outage.
Rick Brohaugh | TrustRadius Reviewer

Cons

DNN Platform

  • Out of the box, it has some modules, but not enough unless you do a paid version.
  • The support is a bit slow.
  • The menuing can be confusing and terms used a bit strange. which makes training difficult.
John Reitz | TrustRadius Reviewer

HubSpot CRM

  • Super Admins being able to create and edit user accounts.
  • Update file visualization - instead of list, create a Netflix-style visual library.
  • Link-hosting section - designated area to make important links visible and easily available for all users (links to customer portal, web-based presentations, videos, courses, etc.)
Laura Miller | TrustRadius Reviewer

Likelihood to Renew

DNN Platform

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 9.1
Based on 4 answers
Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
Greg Linnemanstons | TrustRadius Reviewer

Usability

DNN Platform

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 8.5
Based on 247 answers
I've used both MS Dynamics and Salesforce.com, and I can say without hesitation that HubSpot CRM is more intuitive, easier, and provides better visualization. With no training, I was able to log in and learn how to automate emails, create contacts, companies, and deals. The task management features available are a huge win, providing easy reminders for follow-up on deals.
Anonymous | TrustRadius Reviewer

Support Rating

DNN Platform

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 8.2
Based on 17 answers
HubSpot has a very good customer support, one can chat in real time by phone or text, or send an email. I have not had to use their support very much, but when I have they have been very professional and quick to respond to address my needs and concerns.
Anonymous | TrustRadius Reviewer

Implementation Rating

DNN Platform

No score
No answers yet
No answers on this topic

HubSpot CRM

HubSpot CRM 9.1
Based on 10 answers
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
Greg Linnemanstons | TrustRadius Reviewer

Alternatives Considered

DNN Platform

My experience with Joomla! was over six years ago so a lot could have changed. However, I prefer DNN over Joomla because DNN offers more modules and a better administration user interface.
Mike Bunce | TrustRadius Reviewer

HubSpot CRM

HubSpot CRM is more robust and is easier for us to maintain the data by having the marketing automation component separate to our core database, which is Dynamics CE. The ability to aggregate data, and ease of use was the biggest factor when deciding to go with HubSpot CRM. Also from a cost basis, we were able to reduce the amount of additional plug-ins and tools by centralizing with HubSpot CRM.
Anonymous | TrustRadius Reviewer

Return on Investment

DNN Platform

  • DNN helps us win bids on projects through the improvements the community has done over the past few years; we were ready to scrap it all together but it has made great strides
  • DNN's community has come back and is actively working to improve and expand the capabilities of the cms
  • on a negative note, the confusion between evoq and dnn has caused us headaches
Anonymous | TrustRadius Reviewer

HubSpot CRM

  • We have seen much better communication within our sales team
  • Our deal tracking is much more organized which leads to easier follow-up
  • The automation tools have saved us countless hours of sending out basic sales prospecting emails. Our sales reps now are able to spend more time talking to customers and less time making cold calls.
Paige Nault | TrustRadius Reviewer

Screenshots

Pricing Details

DNN Platform

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

DNN Platform Editions & Modules

Additional Pricing Details

HubSpot CRM

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
No

HubSpot CRM Editions & Modules

Edition
Free Forever$01
CRM Bundle$502
  1. Per Month [Unlimited Users]
  2. per month
Additional Pricing Details

Rating Summary

Likelihood to Recommend

DNN Platform
9.0
HubSpot CRM
8.5

Likelihood to Renew

DNN Platform
HubSpot CRM
9.1

Usability

DNN Platform
HubSpot CRM
8.5

Support Rating

DNN Platform
HubSpot CRM
8.2

Implementation Rating

DNN Platform
HubSpot CRM
9.1

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