DNN Platform vs HubSpot CRM

• Very easy to use CMS - Ease of use is paramount with CMS products to minimise on support calls. Also the template structure of pages ensures that content editors cannot inadvertently corrupt the layout of the page.
• Powerful application framework - The existence of APIs for all functionality within the CMS provides limitless scope in terms of developing bespoke applications which sit within the CMS.
• Commercially supported option available - For larger clients, the comfort factor of having a direct line to the developers of the application is a big selling point.

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• Generate initial customer conversations that can be seen across the entire organization.
• Provides snippets, automations, and workflows to quickly address inquiries.
• Tracks all email interactions with customers for easy access and review across entire organization.
• Property customizations that enable us to track what services our customers utilize.
• Filters enable us to quickly list specific customers that may need to be notified about a particular change or outage.

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• Out of the box, it has some modules, but not enough unless you do a paid version.
• The support is a bit slow.
• The menuing can be confusing and terms used a bit strange. which makes training difficult.

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• Super Admins being able to create and edit user accounts.
• Update file visualization - instead of list, create a Netflix-style visual library.
• Link-hosting section - designated area to make important links visible and easily available for all users (links to customer portal, web-based presentations, videos, courses, etc.)

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• DNN helps us win bids on projects through the improvements the community has done over the past few years; we were ready to scrap it all together but it has made great strides
• DNN's community has come back and is actively working to improve and expand the capabilities of the cms
• on a negative note, the confusion between evoq and dnn has caused us headaches

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• We have seen much better communication within our sales team
• Our deal tracking is much more organized which leads to easier follow-up
• The automation tools have saved us countless hours of sending out basic sales prospecting emails. Our sales reps now are able to spend more time talking to customers and less time making cold calls.

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