Docebo Learning Platform vs. Ideagen WorkRite

Docebo [Learning Suite] is a great tool for hosting content when you have a clear idea and path of how you want your users to engage. Essentially, the UI and experience is beautiful and the navigation for users really beats out many other learning platforms but you need to be very deliberate in designing the paths for employees to take. You cannot expect employees and users to intuitively figure out what they need to do within the system. This is a key drawback. What I love is content curation from external sites such as youtube, linkedin, and uploaded videos that can launch all within Docebo -that for us is key to track how much engagement were getting where we couldn't have that on our previous platform.

Incentivized

When government guidelines suggested staff work from home, the home working course was enabled on our user accounts and it created a timely [way] to gather data and react in light of the pandemic. Certain health and safety training is not covered specifically to our company policies in courses, but we have recently received the legionella risk course and are aware of a course builder which could also house this need.

• PPT import feature is my favorite. It will let you use your existing materials without a hiccup
• The UI is clean and intuitive. My audience was able to use most of the features with ease
• All learning analytics are easy to use and analyze offline easily
• Using the Linkedin Learning inside the platform gave us some time to come up with our own content, as we weren't sitting duck on an empty LMS

Incentivized

• Houses CPD accredited training which can be used to train our employees.
• For our organization, the use of single sign on allows our users to easily access the platform without any hassle and it works on different devices which allows for flexibility when completing a course.
• Provides great tools for achieving completion from our employees on the training assigned to them such as a clear training course with attractive infographics to keep our users engaged when using.
• Unique and pro-active work force: our account manager Bianca has always displayed care, support and professionalism during every conversation with timely actions turned around from any meetings.

• Service and support
• The LMS is glitchy
• The company as a whole lacks a fine finish. It is 3 star in all categories and can't achieve excellence

• The reporting system can be initially confusing to use unless you receive training - which we did with our account manager and are now confident in getting reports.

Users find it easy to navigate, but search functions are limited. For example, titling must be very precise. There is no AI feature that finds similar words or recommends learning based on previous searches. Learners cannot search for specific timepoints within videos and the platform is not compatible with all vendors (ex: Panopto)

Incentivized

The team is prompt and knowledgeable. It would be nice to have the ability to call and talk to a real person. All problems have been resolved so far, hence no issues.

Incentivized

Easy navigation. To increase user engagement. Auto assign training.

Incentivized

• We have many active users taking course content, which is great, but not a measurable ROI on our investment in Docebo.

• The course has allowed users requiring any reasonable adjustments to come forward with these in the DSE course.
• The system has allowed us to record DSE assessments in a timely manner compared to our documentation used in the past which required us to file each assessment separately - now we only see reports with risks and this saves us time.
• The WorkRite platform demonstrates [that] we are committed to the health and safety of our people by providing training and minimizing risk.