What users are saying about
21 Ratings
Top Rated
594 Ratings
21 Ratings
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Score 9.6 out of 100
Top Rated
594 Ratings
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Score 8.5 out of 100

Likelihood to Recommend

DocSend

DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
Lindsey Stevens | TrustRadius Reviewer

LinkedIn Sales Navigator

This is also a great tool that we use for a social selling approach. I've personally had lots of success with clients not responding and reaching out through LinkedIn to spark a conversation. What really makes a difference is having a tool that helps analyze businesses and their employees. The other side of this, besides just LinkedIn, is your ability to see companies and individuals as well as send messages without a limit, therefore increasing the effectiveness and scope of the impact for your business. It doesn't always do a great job of pulling in contact data. If you're looking to bulk search individuals this isn't the tool you would want to use.
Kevin Knudsen | TrustRadius Reviewer

Feature Rating Comparison

Prospecting

DocSend
LinkedIn Sales Navigator
8.0
Advanced search
DocSend
LinkedIn Sales Navigator
8.4
Identification of new leads
DocSend
LinkedIn Sales Navigator
7.9
List quality
DocSend
LinkedIn Sales Navigator
8.2
List upload/download
DocSend
LinkedIn Sales Navigator
7.1
Ideal customer targeting
DocSend
LinkedIn Sales Navigator
8.0
Load time/data access
DocSend
LinkedIn Sales Navigator
8.2

Sales Intelligence Data Standards

DocSend
LinkedIn Sales Navigator
7.9
Contact information
DocSend
LinkedIn Sales Navigator
7.7
Company information
DocSend
LinkedIn Sales Navigator
8.2
Industry information
DocSend
LinkedIn Sales Navigator
7.9

Data Augmentation & Lead Qualification

DocSend
LinkedIn Sales Navigator
7.7
Lead qualification process
DocSend
LinkedIn Sales Navigator
7.9
Smart lists and recommendations
DocSend
LinkedIn Sales Navigator
7.1
Salesforce integration
DocSend
LinkedIn Sales Navigator
7.3
Company/business profiles
DocSend
LinkedIn Sales Navigator
8.2
Alerts and reminders
DocSend
LinkedIn Sales Navigator
7.8
Data hygiene
DocSend
LinkedIn Sales Navigator
7.6
Automatic data refresh
DocSend
LinkedIn Sales Navigator
7.7
Tags
DocSend
LinkedIn Sales Navigator
7.8
Filters and segmentation
DocSend
LinkedIn Sales Navigator
7.9

Sales Intelligence Email Features

DocSend
LinkedIn Sales Navigator
7.6
Sales email templates
DocSend
LinkedIn Sales Navigator
7.7
Append emails to records
DocSend
LinkedIn Sales Navigator
7.5

Pros

DocSend

  • It has an amazing statistics dashboard - making it easy to analyze your documents and come up with game plans tailored to each client/project
  • You can turn off deprecated links ensuring clients only have access to up to date information
  • If an employee leaves your company or you can easily manage account access from one central place
Anonymous | TrustRadius Reviewer

LinkedIn Sales Navigator

  • LinkedIn Sales Navigator takes the guesswork out of contacting potential lead sources. Rather than spending an exorbitant amount of time and energy trying to find the right people you wish to connect with, it lets you drill down and find contacts on a granular level.
  • LinkedIn Sales Navigator has add-ons that we pay for, and they are well worth the cost. We are now able to send more LinkedIn InMails each month, and we get a higher response rate from recipients.
  • We use Salesforce, and LinkedIn Sales Navigator saves leads and contacts into this platform with a simple click. There is no need to enter information multiple times, which is a real time saver.
Kevan Wilkinson | TrustRadius Reviewer

Cons

DocSend

  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
Ben Lachman | TrustRadius Reviewer

LinkedIn Sales Navigator

  • With my current company I only have a limited amount of inMails that I can send per month (50) which limits my use of the product. I wish that I was able to have unlimited to get the full functionality.
  • One complaint I have about targeting specific types of prospects is that when you do narrow the list within a company sometimes unrelated prospects still come up in the search and you have to weed through them.
  • I wish that regular linkedIn and Sales Navigator could be linked together at least message wise so that you didn't have to remember if you sent a prospect a message through Navigator or just from being a contact.
Erika M. Barth | TrustRadius Reviewer

Likelihood to Renew

DocSend

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 10.0
Based on 2 answers
This question is a no-brainer. The tool is the industry standard for anyone tied to sales and marketing. The name "LinkedIn Sales Navigator" is synonymous with streamlining relevant customer and account data in an easy to use format that is actionable and intelligent. The focus on continuous improvement and richer means of communicating with customers and prospects is evident each time new features are rolled out. The social component of the tool even includes a gamification component to ensure that peers remain relevant among each other, which is refreshing and enjoyable for those who engage the tool on a daily basis.
Michael J. Towle | TrustRadius Reviewer

Usability

DocSend

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.1
Based on 3 answers
It lets you pull people with specific titles in specific areas and with the criteria you choose--job changes, mutual connections based on schools, roles, and companies, etc. It is easy to upload these lists into other software or download and save them to a drive.
Vishakha Rao | TrustRadius Reviewer

Support Rating

DocSend

DocSend 8.0
Based on 1 answer
I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
Anonymous | TrustRadius Reviewer

LinkedIn Sales Navigator

LinkedIn Sales Navigator 9.0
Based on 2 answers
The tool speaks for itself, but the support is definitely a significant portion of why we use the tool. The company cares about their customer's success and it shows. We do not have to wait for long periods of time for the support team to respond; they do so in a timely manner, and virtually always with relevant insights and solutions.
Michael J. Towle | TrustRadius Reviewer

Implementation Rating

DocSend

No score
No answers yet
No answers on this topic

LinkedIn Sales Navigator

LinkedIn Sales Navigator 8.0
Based on 1 answer
I am unsure of the rollout, as I was not involved. I was an early adopter, and I have had a lot of success with the tool personally at multiple organizations, but I have no idea whether the implementation process encountered any errors. I can personally say that it works, and that I have not encountered significant issues with the tool since adoption, although a few issues like messages showing up as being unread even though they have been opened have been an on-again/off-again issues throughout the past few years. Overall, the company is doing a great job, and our implementation seems to have been effective.
Michael J. Towle | TrustRadius Reviewer

Alternatives Considered

DocSend

We have chosen DocSend because it has some features that others doesn't have, such as security features monitoring files you have uploaded in it. In addition, you can securely disable the online PDF if you want people to input a password or require an email address before someone could view the file.
Jay-ar Angkad | TrustRadius Reviewer

LinkedIn Sales Navigator

The only other tool I've used similar to Sales Navigator is the free LInkedin. As I've said, it is a great tool for networking and can be used for prospecting. I feel like Linkedin has really spent a lot of time trying to make Sales Navigator a better, more powerful tool for people in sales.
Gary Kawamura | TrustRadius Reviewer

Return on Investment

DocSend

  • As a sales person I think having some way to share documents with prospects and track their viewing activity is critical. DocSend has met my needs in this regard.
  • DocSend is not an all-in-one demo tool. They lack the audio conferencing and screen share capabilities so they must rely on their partner join.me to provide this. This integration does not work well and has caused a lot of pain on demo calls. For this reason we will be switching back to ClearSlide when our contract is up with DocSend because while it's more expensive than DocSend, it actually works as an all-in-one solution.
  • DocSend has helped me identify when my deck is being passed around an organization and being opened up all over the world.
Lindsey Stevens | TrustRadius Reviewer

LinkedIn Sales Navigator

  • In my last business, it enabled me to quickly target high value prospects and reach out to them. It led to enough success that I used it regularly.
  • It also offers and (I took advantage of) the ability to seek out introductions. This led to a large number of prospect conversations and some sales.
  • In my current business, we used it to beta test heavy outbound email campaigns, which it proved out because of the accuracy of the data.
Adam Boyd | TrustRadius Reviewer

Screenshots

DocSend

LinkedIn Sales Navigator

Pricing Details

DocSend

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

LinkedIn Sales Navigator

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

DocSend
9.6
LinkedIn Sales Navigator
8.6

Likelihood to Renew

DocSend
LinkedIn Sales Navigator
10.0

Usability

DocSend
LinkedIn Sales Navigator
8.1

Support Rating

DocSend
8.0
LinkedIn Sales Navigator
9.0

Implementation Rating

DocSend
LinkedIn Sales Navigator
8.0

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