Domo vs. Informatica Cloud MDM - Customer 360 for Salesforce

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Domo
Score 8.5 out of 10
N/A
Domo is a full self-service business intelligence software that combines several data analysis and reporting tools into one platform. It helps users connect to multiple data sources, create robust visual reports, manage their data, send messages in real-time, manage projects, and develop new apps.
$83
per month
Informatica Cloud MDM - Customer 360 for Salesforce
Score 8.2 out of 10
N/A
Informatica Cloud MDM includes Cloud MDM – Customer 360 for Salesforce, allowing users to trust in customer and contact data with integrated data management that maximizes the capabilities of Salesforce.N/A
Pricing
DomoInformatica Cloud MDM - Customer 360 for Salesforce
Editions & Modules
Standard
$83.00
per month
Professional
$160.00
per month
Enterprise
$190.00
per month
No answers on this topic
Offerings
Pricing Offerings
DomoInformatica Cloud MDM - Customer 360 for Salesforce
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
DomoInformatica Cloud MDM - Customer 360 for Salesforce
Top Pros
Top Cons
Features
DomoInformatica Cloud MDM - Customer 360 for Salesforce
BI Standard Reporting
Comparison of BI Standard Reporting features of Product A and Product B
Domo
8.6
68 Ratings
6% above category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
Pixel Perfect reports8.148 Ratings00 Ratings
Customizable dashboards8.968 Ratings00 Ratings
Report Formatting Templates8.861 Ratings00 Ratings
Ad-hoc Reporting
Comparison of Ad-hoc Reporting features of Product A and Product B
Domo
8.8
68 Ratings
10% above category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
Drill-down analysis8.867 Ratings00 Ratings
Formatting capabilities8.366 Ratings00 Ratings
Integration with R or other statistical packages9.01 Ratings00 Ratings
Report sharing and collaboration9.068 Ratings00 Ratings
Report Output and Scheduling
Comparison of Report Output and Scheduling features of Product A and Product B
Domo
8.6
66 Ratings
4% above category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
Publish to Web9.250 Ratings00 Ratings
Publish to PDF9.153 Ratings00 Ratings
Report Versioning7.01 Ratings00 Ratings
Report Delivery Scheduling9.161 Ratings00 Ratings
Data Discovery and Visualization
Comparison of Data Discovery and Visualization features of Product A and Product B
Domo
8.4
66 Ratings
4% above category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
Pre-built visualization formats (heatmaps, scatter plots etc.)9.066 Ratings00 Ratings
Location Analytics / Geographic Visualization9.060 Ratings00 Ratings
Predictive Analytics7.01 Ratings00 Ratings
Access Control and Security
Comparison of Access Control and Security features of Product A and Product B
Domo
9.0
67 Ratings
6% above category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
Multi-User Support (named login)8.964 Ratings00 Ratings
Role-Based Security Model8.661 Ratings00 Ratings
Multiple Access Permission Levels (Create, Read, Delete)8.565 Ratings00 Ratings
Single Sign-On (SSO)10.01 Ratings00 Ratings
Mobile Capabilities
Comparison of Mobile Capabilities features of Product A and Product B
Domo
8.9
60 Ratings
12% above category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
Responsive Design for Web Access8.458 Ratings00 Ratings
Mobile Application8.250 Ratings00 Ratings
Dashboard / Report / Visualization Interactivity on Mobile8.957 Ratings00 Ratings
Application Program Interfaces (APIs) / Embedding
Comparison of Application Program Interfaces (APIs) / Embedding features of Product A and Product B
Domo
7.7
1 Ratings
3% below category average
Informatica Cloud MDM - Customer 360 for Salesforce
-
Ratings
REST API8.01 Ratings00 Ratings
Javascript API8.01 Ratings00 Ratings
iFrames8.01 Ratings00 Ratings
Java API8.01 Ratings00 Ratings
Themeable User Interface (UI)7.01 Ratings00 Ratings
Customizable Platform (Open Source)7.01 Ratings00 Ratings
Best Alternatives
DomoInformatica Cloud MDM - Customer 360 for Salesforce
Small Businesses
Cyfe
Cyfe
Score 8.7 out of 10

No answers on this topic

Medium-sized Companies
Entrinsik Informer
Entrinsik Informer
Score 9.6 out of 10
InfoSphere
InfoSphere
Score 10.0 out of 10
Enterprises
TIBCO Jaspersoft Community Edition
TIBCO Jaspersoft Community Edition
Score 9.4 out of 10
InfoSphere
InfoSphere
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
DomoInformatica Cloud MDM - Customer 360 for Salesforce
Likelihood to Recommend
9.2
(71 ratings)
8.3
(5 ratings)
Likelihood to Renew
8.0
(2 ratings)
9.0
(1 ratings)
Usability
8.8
(35 ratings)
9.0
(1 ratings)
Support Rating
9.2
(16 ratings)
9.0
(1 ratings)
Implementation Rating
9.1
(42 ratings)
8.0
(1 ratings)
Vendor pre-sale
7.5
(6 ratings)
-
(0 ratings)
User Testimonials
DomoInformatica Cloud MDM - Customer 360 for Salesforce
Likelihood to Recommend
Domo
I believe that companies that record large amounts of data about their product, service employers KPIs, etc, can make the best out of Domo for reporting and data analysis, but if a company handles little data and is not recording this consistently, it will not be of much use.
Read full review
Informatica
For organizations where their data mastering is fairly standard and requires very little customization, Informatica Cloud MDM is an excellent solution. I believe in this scenario, the organization should be able to 'hit the ground running'. However, if your organization requires a highly customizable solution for your data mastering, prepare yourself for a long dev cycle. I'm not saying that Informatica Cloud MDM would not work for these organizations because it is working for us. What I am saying is be cautiously optimistic about the time it will take for you to implement the solution.
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Pros
Domo
  • It is really easy to pick up and use. New users will not have difficulty jumping right in.
  • Mobile version is terrific. One of the better designed business softwares when it comes to mobile usage.
  • Fantastic visualizations. Great if you are a data geek.
  • Very flexible, can fit a wide variety of use case scenarios.
Read full review
Informatica
  • Maintaining a golden record per customer entity
  • Managing the full customer hierarchy starting from the company entity to the lowest ship to/bill to level used in sales/supply chain and financial transactions
  • Integration capabilities - Real-time, synchronous integration of master data in a transactional scenario between systems and services, to batch interfaces for the transfer of master data in bulk
  • Workflows and a strong UI for data stewards for data cleansing and de-duplication
Read full review
Cons
Domo
  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
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Informatica
  • Customer service can be improved
  • At times lag between MDM and other applications
  • Better guidance during use-cases demo
Read full review
Likelihood to Renew
Domo
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
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Informatica
Supporting well in managing our huge customer base and managing the customer hierarchies well aligned with transactional processes
Read full review
Usability
Domo
It is very usable, for many different roles. Our executive team, to sales reps out in the field, to devs in house, to product performance metrics - the product is being used everywhere. There isn't a role that couldn't benefit in some way from having Domo as part of their day to day operations and reporting
Read full review
Informatica
Strong Customer MDM capabilities for de-duplication, merging, golden record, exposing customer master data. Strong Integration capabilities
Read full review
Support Rating
Domo
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month? I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
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Informatica
Good relationship with Informatica. Availability of experts is quite good and account manager supported us very well.
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Implementation Rating
Domo
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
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Informatica
The integrator did a fair job and even though Business Change Management was complex, it was well concluded on time
Read full review
Alternatives Considered
Domo
At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
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Informatica
As I have stated through the survey Informatica Cloud MDM was selected as the organization was fully dependent on Salesforce.com for their customer relationship management and the deal was pretty decent from Informatica.
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Return on Investment
Domo
  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
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Informatica
  • Stopped duplicates from entering salesforce.com
  • Eliminated manual merging of contacts
  • Increased accuracy of salesforce.com
Read full review
ScreenShots

Domo Screenshots

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