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173 Ratings

Domo

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173 Ratings
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Score 8.6 out of 100
25 Ratings
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Score 8.2 out of 100

Likelihood to Recommend

Domo

If the price is not an issue, I can absolutely recommend it to any organization that is looking to optimize its services and management. Of course, if you are a mid or a small sized organization this probably does not make much sense for you.
Anonymous | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

For organizations where their data mastering is fairly standard and requires very little customization, Informatica Cloud MDM is an excellent solution. I believe in this scenario, the organization should be able to 'hit the ground running'. However, if your organization requires a highly customizable solution for your data mastering, prepare yourself for a long dev cycle. I'm not saying that Informatica Cloud MDM would not work for these organizations because it is working for us. What I am saying is be cautiously optimistic about the time it will take for you to implement the solution.
Ron Westbrook Jr. | TrustRadius Reviewer

Feature Rating Comparison

BI Standard Reporting

Domo
8.3
Informatica Cloud MDM - Customer 360 for Salesforce
Pixel Perfect reports
Domo
8.1
Informatica Cloud MDM - Customer 360 for Salesforce
Customizable dashboards
Domo
8.5
Informatica Cloud MDM - Customer 360 for Salesforce
Report Formatting Templates
Domo
8.4
Informatica Cloud MDM - Customer 360 for Salesforce

Ad-hoc Reporting

Domo
8.5
Informatica Cloud MDM - Customer 360 for Salesforce
Drill-down analysis
Domo
8.4
Informatica Cloud MDM - Customer 360 for Salesforce
Formatting capabilities
Domo
8.3
Informatica Cloud MDM - Customer 360 for Salesforce
Integration with R or other statistical packages
Domo
9.0
Informatica Cloud MDM - Customer 360 for Salesforce
Report sharing and collaboration
Domo
8.3
Informatica Cloud MDM - Customer 360 for Salesforce

Report Output and Scheduling

Domo
8.2
Informatica Cloud MDM - Customer 360 for Salesforce
Publish to Web
Domo
8.8
Informatica Cloud MDM - Customer 360 for Salesforce
Publish to PDF
Domo
8.6
Informatica Cloud MDM - Customer 360 for Salesforce
Report Versioning
Domo
7.0
Informatica Cloud MDM - Customer 360 for Salesforce
Report Delivery Scheduling
Domo
8.3
Informatica Cloud MDM - Customer 360 for Salesforce

Data Discovery and Visualization

Domo
8.1
Informatica Cloud MDM - Customer 360 for Salesforce
Pre-built visualization formats (heatmaps, scatter plots etc.)
Domo
8.6
Informatica Cloud MDM - Customer 360 for Salesforce
Location Analytics / Geographic Visualization
Domo
8.6
Informatica Cloud MDM - Customer 360 for Salesforce
Predictive Analytics
Domo
7.0
Informatica Cloud MDM - Customer 360 for Salesforce

Access Control and Security

Domo
8.8
Informatica Cloud MDM - Customer 360 for Salesforce
Multi-User Support (named login)
Domo
8.7
Informatica Cloud MDM - Customer 360 for Salesforce
Role-Based Security Model
Domo
8.3
Informatica Cloud MDM - Customer 360 for Salesforce
Multiple Access Permission Levels (Create, Read, Delete)
Domo
8.2
Informatica Cloud MDM - Customer 360 for Salesforce
Single Sign-On (SSO)
Domo
10.0
Informatica Cloud MDM - Customer 360 for Salesforce

Mobile Capabilities

Domo
8.8
Informatica Cloud MDM - Customer 360 for Salesforce
Responsive Design for Web Access
Domo
8.4
Informatica Cloud MDM - Customer 360 for Salesforce
Dedicated iOS Application
Domo
8.3
Informatica Cloud MDM - Customer 360 for Salesforce
Dedicated Android Application
Domo
10.0
Informatica Cloud MDM - Customer 360 for Salesforce
Dashboard / Report / Visualization Interactivity on Mobile
Domo
8.5
Informatica Cloud MDM - Customer 360 for Salesforce

Application Program Interfaces (APIs) / Embedding

Domo
7.7
Informatica Cloud MDM - Customer 360 for Salesforce
REST API
Domo
8.0
Informatica Cloud MDM - Customer 360 for Salesforce
Javascript API
Domo
8.0
Informatica Cloud MDM - Customer 360 for Salesforce
iFrames
Domo
8.0
Informatica Cloud MDM - Customer 360 for Salesforce
Java API
Domo
8.0
Informatica Cloud MDM - Customer 360 for Salesforce
Themeable User Interface (UI)
Domo
7.0
Informatica Cloud MDM - Customer 360 for Salesforce
Customizable Platform (Open Source)
Domo
7.0
Informatica Cloud MDM - Customer 360 for Salesforce

Pros

Domo

  • Exceptional Transform area of the platform - any/all raw data can be manipulated and combined to create datasources that are very useful for our departments.
  • Visualization layer is clean and is very business presentable. Its simple but includes depth. Visuals can be created/used by all roles throughout our firm, its not limited to analysts.
  • Ability to communicate and talk about insights in the data - the communication tool is exceptional. I can @ mention specific users to bring attention to a discovery. I can start a private chat. I can annotate and communicate what I am seeing. I love it.
  • Mobile experience is excellent. When I am on the road i can actively monitor and engage with my team due to my Domo dashboard on my mobile device. Its amazing to run the business and not worry while away from the office.
Kyle Tucker | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

  • Maintaining a golden record per customer entity
  • Managing the full customer hierarchy starting from the company entity to the lowest ship to/bill to level used in sales/supply chain and financial transactions
  • Integration capabilities - Real-time, synchronous integration of master data in a transactional scenario between systems and services, to batch interfaces for the transfer of master data in bulk
  • Workflows and a strong UI for data stewards for data cleansing and de-duplication
Anonymous | TrustRadius Reviewer

Cons

Domo

  • Copying Reports - In Excel or Google Sheets, I like to make copies of similar reports and modify them as necessary for users. In Domo, makes copies of reports (called cards) but all copies are connected. So if you adjust the copy, it changes the original. This means a user has to recreate the report from scratch and then adjust it.
  • Unforgiving SQL - Domo does allow users to write their own SQL codes, which is great. However, Domo's SQL code is pickier than the other SQL database I've used (Metabase).
  • Text Alerts - Domo's alerts aren't always the smartest. Some of my dashboards are about the sales teams monthly performance and I get notified when there is a change of more than 20%. I always get notified at the start of the month that reports have changed from 'x' number to zero. This is expected because it's a monthly report and I hate getting texts about it. The only reason I don't term them off so I can be aware if something breaks in the middle of the month.
David Hills ★ | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

  • Customer service can be improved
  • At times lag between MDM and other applications
  • Better guidance during use-cases demo
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Domo

Domo 8.0
Based on 2 answers
Domo is a great up-and-coming product. There are many fantastic features that are extremely compelling to our end users, which makes Domo a great fit for our organization. As with many BI tools, there are items on the wish list that could make implementation, administration and usage easier, but I believe these will be addressed over time as the product matures and evolves. The overall concept and approach of this solution has definitely raised the bar in this area of expertise and I would like to see things advance in giving the enterprise tools that will make decision making easier and more robust in the future.
John Orate | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

No score
No answers yet
No answers on this topic

Usability

Domo

Domo 8.4
Based on 36 answers
Domo is great as a user. It's simple, and the drill downs are phenomenal. The only annoying thing is if you hit back in your web browser it pulls you back to the overall top of dashboard, rather than the previous drill down. As a developer it take a little more skill and learning than other BI systems. It's not a quick learn, but once you learn it you can make it sing.
Luke Ferrel | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

No score
No answers yet
No answers on this topic

Support Rating

Domo

Domo 9.2
Based on 14 answers
Pretty responsive. It took a while to get a response in selecting data points for our particular cards. Might have taken about a month?I am not sure if this was something on our end or Domo's end. But haven't had any other issues yet that required additional support from Domo.
Cristina McGregor | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

No score
No answers yet
No answers on this topic

Implementation Rating

Domo

Domo 9.0
Based on 48 answers
Implementation was assisted by the rationale for using Domo. Since our needs were very well understood, there was an eagerness to adopt Domo, which garnered commitment to training. We also began to use Domo together as a team, which meant we had peer support on our learning journey. Finaly, we were able to implement our knowledge immediately as our organisation began to use Domo for key team deliverables.
Lara Dunwell | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

No score
No answers yet
No answers on this topic

Alternatives Considered

Domo

At the end of the day, end-user adoption and taking the burden of IT to build reports was my goal. Demoing and testing many BI tools, DOMO is the one that allowed both to happen.
Julian Kochummen | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

As I have stated through the survey Informatica Cloud MDM was selected as the organization was fully dependent on Salesforce.com for their customer relationship management and the deal was pretty decent from Informatica.
Balaji Kharade | TrustRadius Reviewer

Return on Investment

Domo

  • I mentioned a "previously un-analyzable" dataset that we were able to visualize in Domo - the result was business re-alignment for increased productivity, cost savings and ROI.
  • It's tough to quantify the ability to provide insights that have been desired for years but not possible - we continue to amaze our executives and product managers with the analysis we can provide.
Anonymous | TrustRadius Reviewer

Informatica Cloud MDM - Customer 360 for Salesforce

  • Stopped duplicates from entering salesforce.com
  • Eliminated manual merging of contacts
  • Increased accuracy of salesforce.com
Anonymous | TrustRadius Reviewer

Screenshots

Informatica Cloud MDM - Customer 360 for Salesforce

Pricing Details

Domo

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Domo Editions & Modules

Edition
Standard$83.001
Professional$160.001
Enterprise$190.001
  1. per month
Additional Pricing Details

Informatica Cloud MDM - Customer 360 for Salesforce

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Informatica Cloud MDM - Customer 360 for Salesforce Editions & Modules

Additional Pricing Details

Rating Summary

Likelihood to Recommend

Domo
8.7
Informatica Cloud MDM - Customer 360 for Salesforce
8.0

Likelihood to Renew

Domo
8.0
Informatica Cloud MDM - Customer 360 for Salesforce

Usability

Domo
8.4
Informatica Cloud MDM - Customer 360 for Salesforce

Support Rating

Domo
9.2
Informatica Cloud MDM - Customer 360 for Salesforce

Implementation Rating

Domo
9.0
Informatica Cloud MDM - Customer 360 for Salesforce

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