DriveWorks Design Automation & Product Configurator software, from the company of the same name in Thelwal, is for companies where designs or orders are the ‘Same but Different’. DriveWorks software is used to automate repetitive tasks in the design process and to streamline the generation of design, manufacturing and sales documents (Pricing &Quotes) and data. It aims to help users create custom designs in minutes, not days, on any device desktop, mobile or tablet by engineers, sales teams or…
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Salesforce CPQ
Score 7.7 out of 10
Mid-Size Companies (51-1,000 employees)
Salesforce Revenue Cloud (formerly Salesforce CPQ or SteelBrick) is built and delivered on the Salesforce Platform and Salesforce1 Mobile App which enables users to create accurate sales quotes quickly and submit error-free orders on the fly from any device.
I would recommend DriveWorks to a college if they have similar needs to those I am personally experiencing at my university. Above all, I would not recommend it if the user needs to allow simultaneous access to a very high number of users (as is my case) since the software does not give this possibility. On the contrary, I would recommend it if a colleague needs to use software that works in the background and generates stand-alone models and prints for time reasons.
What I like best is the ease of use to be able to track all opportunities and quotes in my daily sales tracker I also like the fact that you can reorganize the view for your opportunities. For instance, it is very similar to a spreadsheet where you can filter them by date, dollar amount, name, and several other ways. I found this to be less appropriate when we have to do multiple roles while assigning one task to multiple users. Column resizing within the Quote Line Editor is not supported in the Salesforce mobile app.
Salesforce CPQ easily maps to standard and custom fields within the opportunity in SFDC, allowing you to avoid time spent duplicating effort or copying and pasting deal criteria.
Salesforce CPQ connects directly to pre-determined price book, making it very easy to provide a proposal based on standard cost and/or add discounts to standard cost and reflect those reductions on the order form as appropriate.
Salesforce CPQ provides the ability for administrators to configure workflows for approval based on certain discount %'s on the standard cost, offering a quick and easy way to route automatically through the organization for approval.
In some cases, the exchange of documentation between different users is not so automatic. Some operations still have to be done manually.
All the variables and design parameters introduced by the user are not always visible and can be analyzed simultaneously. Sometimes changing the parameters related to the characteristics of the products is not so easy.
DriveWorks allows access to a limited number of users at the same time. This issue sometimes makes the use of the software difficult for many of our students.
Our Salesforce is very messy, which tells me it's not super easy to clean up.
I always have a really hard time removing a contacts from an account - it seems like you can't simply remove the relationship so we have lots of people named DO NOT CONTACT or things of that nature.
Sometimes when saving it doesn't seem like things actually save.
There have been some issues with multi-year pricing of certain products and services which we have been assured will be resolved but I guess are still underway, the support team apart from this has not been needed much and in the rare scenarios, it has been needed the resolutions of conflicts has been prompt and quick, so the overall support would have my high regards for being so helpful and customer-oriented so as to assure good performance of their toolset and customer satisfaction.
DriveWorks is similar to some of its competitors but there are areas where it excels in comparison. For example, DriveWorks has an easier integration with other systems in terms of automation. However, some of its competitors have an easier learning curve than opposed to DriveWorks. If a skilled user has knowledge of DriveWorks then it will not be an issue.
There is no comparison to a fully functional instance of CPQ. Nothing comes close due to the amount of customization and ease of use that CPQ offers once it's fully built out. Other solutions may be easier to build or administer, but for the users and business needs, CPQ is the best solution possible.
Salesforce CPQ has helped a lot with overall visibility to the quote to order process. Reps have more insight into the business and the business has more insight into Sales Rep interactions. This makes troubleshooting issues much easier.
Our reporting capabilities have improved immensely. The ability to easily create fields allows you to capture new data points very easily.
Communication in Salesforce CPQ and Salesforce, in general, is a big improvement for our business. The ability to have a chatter feed on any object is very helpful. This can also be used for feed tracking to give some basic change management controls/history.
