What users are saying about
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Top Rated
44 Ratings
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Top Rated
438 Ratings

Dropbox DocSend

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Top Rated
44 Ratings
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Score 8.2 out of 100

HubSpot Sales Hub

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Top Rated
438 Ratings
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Score 8.6 out of 100

Attribute Ratings

  • HubSpot Sales Hub is rated higher in 2 areas: Likelihood to Recommend, Support Rating

Likelihood to Recommend

8.6

Dropbox DocSend

86%
22 Ratings
8.9

HubSpot Sales Hub

89%
119 Ratings

Likelihood to Renew

Dropbox DocSend

N/A
0 Ratings
10.0

HubSpot Sales Hub

100%
6 Ratings

Usability

Dropbox DocSend

N/A
0 Ratings
8.8

HubSpot Sales Hub

88%
5 Ratings

Support Rating

8.0

Dropbox DocSend

80%
2 Ratings
8.3

HubSpot Sales Hub

83%
6 Ratings

Implementation Rating

Dropbox DocSend

N/A
0 Ratings
9.1

HubSpot Sales Hub

91%
2 Ratings

Likelihood to Recommend

Dropbox

DocSend is good to be used when one requires to store critical documents. Activities can be tracked easily through a short URL provided by them. The work output resolution is very good. It is not recommended if one just needs to convert the files from one format to another. From a product point of view, it is really helpful as it gives the idea of the reader, his/her persona, and activities. However, on the same lines, one should avoid using it when the other party is not comfortable getting tracked.
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HubSpot

HubSpot Sales Hub is perfect for my role in the software world. Any SaaS company should use HubSpot Sales Hub to keep track of their deals and accounts. I don't have much experience working in other industries with HubSpot Sales Hub, but I'm sure that there are some use cases where smaller companies that don't need as many tech integrations would find HubSpot Sales Hub as over kill.
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Pros

Dropbox

  • Really good at tracking whenever someone views your presentation, including where they are opening the presentation.
  • They allow you to control whether a prospect is able to download the presentation or not.
  • I like the ability to skip around in my deck without the viewer seeing that.
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HubSpot

  • The sales funnel makes it easy to predict and track how sales development is going.
  • It enables us to run all our businesses as a single unified solution using a single system from the ground up.
  • It's the catalyst for our digital transformation and works well with HubSpot and other marketing systems.
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Cons

Dropbox

  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
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HubSpot

  • I find the interface to be a bit unorganized and sometimes the information added about projects looks clogged which sometimes makes it difficult to access specific information.
  • Sometimes we have to deal with different currencies because we have clients all over the world but the exchange rate tool is not always accurate, causing us to slow down our work.
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Pricing Details

Dropbox DocSend

Starting Price

$0

Editions & Modules

Dropbox DocSend editions and modules pricing
EditionModules
Personal101
Standard452
Advanced1503
EnterpriseContact sales team4

Footnotes

  1. per user/per month
  2. per user/per month
  3. per month
  4. none

Offerings

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services

Entry-level set up fee?

No setup fee

Additional Details

HubSpot Sales Hub

Starting Price

Editions & Modules

HubSpot Sales Hub editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Likelihood to Renew

    Dropbox

    No answers on this topic

    HubSpot

    Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
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    Usability

    Dropbox

    No answers on this topic

    HubSpot

    Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
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    Support Rating

    Dropbox

    I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
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    HubSpot

    Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
    "Hi Stephanie, I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through. Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
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    Implementation Rating

    Dropbox

    No answers on this topic

    HubSpot

    It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
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    Alternatives Considered

    Dropbox

    DocSend is more convenient than DocuSign if you are already using Dropbox, otherwise a lot of these solutions come down to pricing and preference on user interface. For us, DocSend was great until our needs changed to needing a more sophisticated contract management tool. With further integrations and API accesses in the future, I think it will be easier to have all systems communicating and working together .
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    HubSpot

    Mostly my experience was with Buildertrend. It's a great platform for jobs in construction. It does everything we need and we will likely stick with it forever. BUT... We did not feel that it has anything compared to Hubspot in terms of Sales and Marketing Tools. Buildertrend is fantastic for official, contracted, construction jobs that are being completed but not so much for the massive pool of thousands of leads coming and going. It just would never keep up with Hubspot Sales Hub or Marketing Hub.
    Read full review

    Return on Investment

    Dropbox

    • For about $100 you can optimize all
    • Of your pipelines that rely on decks or documents - worth it!
    • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
    • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
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    HubSpot

    • Positively it allows us to keep track of all our clients so that we don't miss anything and lose a potential client. So we can handle more clients at the same time.
    • Our old CRM allowed us to automatize a lot of email follow ups, with HubSpot the functionality is there you just have to pay more to have it.
    • Everything is more organized and following our process through HubSpot we have been able to close more deals than in years before.
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    Screenshots

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