What users are saying about
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Top Rated
336 Ratings
27 Ratings
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Score 9 out of 100

HubSpot Sales Hub

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Top Rated
336 Ratings
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Score 8.6 out of 100

Likelihood to Recommend

DocSend, from Dropbox

DocSend works really great if you want to send out a doc to a prospect and want to track when they open it and what content they view. The reporting on this works really well and I've been happy with this functionality. Where it falls short is when you're trying to use it for a live demo utilizing the join.me integration. There are a lot of issues when you try to switch your screen and it only works 2/3s the time. I'd prefer an all-in-one solution instead of this Frankenstein model.
Lindsey Stevens | TrustRadius Reviewer

HubSpot Sales Hub

In my humble opinion, everything that Buildertrend and Salesforce can do is inferior compared to HUBSPOT. Sales, Service, Marketing, etc. are all better in Hubspot. Hubspot is not cheap though. That is the kicker. I suppose Hubspot is more well suited to larger businesses with larger budgets and the smaller businesses could be more willing to pay for something else...
Joey Harman | TrustRadius Reviewer

Pros

DocSend, from Dropbox

  • Is a great tool that allows you to share information in a safety stage, you can track that information and ensure that everything is okay
  • This tool has a great [functionality] that allow you to share a pack of content and that make your flows of information easier
  • its has a robust document control compared with other software's
  • offers you total control over your documents even after they are sent to recipients.
Anonymous | TrustRadius Reviewer

HubSpot Sales Hub

  • Organizes deals in different stages.
  • Matches emails with each deal for tracking of all information.
  • Has all information about a deal in one place so anyone can easily access it.
  • It allows you to make a calendar link to book meetings.
Ana Dawson | TrustRadius Reviewer

Cons

DocSend, from Dropbox

  • DocSend has a newer feature called Spaces, it lets you place multiple files into a single "deal room". Unfortunately for us, we need it to support nested file structures for larger content sets. Their support team says this is on the way.
  • I'd like to be able to change the icons for links add to Space, currently, they're a default icon.
  • Navigating the UI is just a bit laborious, it feels like it should be easier to get to link creation since that is what you're doing 90% of the time you go to the site.
Ben Lachman | TrustRadius Reviewer

HubSpot Sales Hub

  • Search feature is horrible. When you have a prospect on the phone and you type in their name or company it isn't always visible. You have to use emails, otherwise all other searches are suspect and have to double and triple checked.... tough to do when talking to a prospect.
  • Deal cards need to be MORE customizable (last update aside). There needs to be control (more) on what is presented on the card. Also, the order in which the cards are visible should be customizable. Allow the organization to sequence.
  • The ability to create "online reports" dynamically. Simply allow me to create a report on needed criteria and then publish the report in a custom URL that I can share with non-HubSpot users. This can be used to share with my vendors, dealers, partners who I would never allow in my system but I want to provide visibility
Ed Romaine | TrustRadius Reviewer

Likelihood to Renew

DocSend, from Dropbox

No score
No answers yet
No answers on this topic

HubSpot Sales Hub

HubSpot Sales Hub 10.0
Based on 6 answers
Ease of use, ease of customizability, and ease of 3rd-party integration, especially to LinkedIn Navigator, all play a vital role in our increasing reliance of HubSpot Sales for our growing sales team. Also taking into account the great training and support for HubSpot Sales available from HubSpot, including HubSpot Academy.
Mitchell &quot;Moshe&quot; Ross | TrustRadius Reviewer

Usability

DocSend, from Dropbox

No score
No answers yet
No answers on this topic

HubSpot Sales Hub

HubSpot Sales Hub 8.8
Based on 5 answers
Since we launched HubSpot Sales Hub into our organisation's tech stack, we've experienced a smooth transition and implementation process for those using this solution. The ease of use and the interface experience is amazing and that was a main priority for us in the purchasing phase. So far, we've been nothing but very happy with the support, implementation, and ongoing development of our sales team adapting to the solution. Highly recommend it for usability and functionality!
Anonymous | TrustRadius Reviewer

Support Rating

DocSend, from Dropbox

DocSend, from Dropbox 8.0
Based on 2 answers
I haven’t used the support as our internal teams do a great job of fixing and supporting our DocSend use.
Anonymous | TrustRadius Reviewer

HubSpot Sales Hub

HubSpot Sales Hub 8.3
Based on 6 answers
Oh my goodness HubSpot Support is just amazing. I submitted a question/issue to them yesterday and by this morning I had this response:
"Hi Stephanie,I hope this finds you well and thanks so much for your patience while I was working to update the extension with my team. We were actually able to push through an update yesterday afternoon which set the default lifecycle stage to lead in the sidebar. If you take a look now, that should be in place. If it has not updated yet, I would recommend uninstalling and re-installing the sales extension so an updated version and be pushed through.Again, I want to say that I sincerely appreciate that you took the time to reach out to us and help us iron this out. HubSpot really values constructive feedback with real use-case backing to help push it along. So, thank you!"
Stephanie Casstevens | TrustRadius Reviewer

Implementation Rating

DocSend, from Dropbox

No score
No answers yet
No answers on this topic

HubSpot Sales Hub

HubSpot Sales Hub 9.1
Based on 2 answers
It was not only SUPER easy to implement, we had some amazing support from HubSpot. They scheduled a call to go over each individual tool with our team and provided guidance and best practices plus answered any questions are new users had. It was wonderful and really helped them get started confidently
Stephanie Casstevens | TrustRadius Reviewer

Alternatives Considered

DocSend, from Dropbox

We have chosen DocSend because it has some features that others doesn't have, such as security features monitoring files you have uploaded in it. In addition, you can securely disable the online PDF if you want people to input a password or require an email address before someone could view the file.
Jay-ar Angkad | TrustRadius Reviewer

HubSpot Sales Hub

kvCORE is provided by our brokerage. It is great, but more techie and complicated than I like. There are 10 videos on how to use it. They say the BEST CRM you can have is the ONE YOU USE. So, HubSpot [Sales Hub] allows me to use it without having to know anything different than using my Gmail. The dashboard and all the functions are simple, look familiar, and work the way you would expect them to.
Arcoma L. Lambert | TrustRadius Reviewer

Return on Investment

DocSend, from Dropbox

  • For about $100 you can optimize all
  • Of your pipelines that rely on decks or documents - worth it!
  • The time you’d spend having to send each link to individual clients without tracking is well worth the $100 on the product
  • We’ve been able to close our fundraising round and increase partnerships by utilizing DocSend - would recommend!
Anonymous | TrustRadius Reviewer

HubSpot Sales Hub

  • We are able to consistently hit our outreach goals every week of 160 emails per SDR and BD. Sending 160 emails used to take us about 20 hours / SDR / week, and now it takes about 5-7 hours / SDR / week, based on the Sales tools.
  • We've gotten to within 75% accuracy on our sales forecasts by analyzing our Hubspot reports, and better understanding the predictability of our revenue.
  • We have saved hundreds of hours in sales training by onboarding new SDRs and BDs using Hubspot's templates and sequences.
Anonymous | TrustRadius Reviewer

Screenshots

DocSend, from Dropbox

HubSpot Sales Hub

Pricing Details

DocSend, from Dropbox

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

DocSend, from Dropbox Editions & Modules

Edition
Personal$101
Standard$451
Advanced$1502
EnterpriseContact sales team
  1. per user/per month
  2. per month
  3. none
Additional Pricing Details

HubSpot Sales Hub

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HubSpot Sales Hub Editions & Modules

Additional Pricing Details

Add comparison