Druva Security Cloud vs. Symantec Encryption

We are a cloud-only shop, so Druva Data Resiliency Cloud is a natural fit. We do not have a large Azure VM presence, so I do not know how well they play in that space. If you are not cloud-focused, I am not sure that Druva Data Resiliency Cloud's strengths will be easily seen. However, in the cloud they are tough to beat.

Incentivized

I think Symantec Endpoint Protection provides very good protection from all kind of threats. Due to the lean interface, it is sure easy to use. However, set up and start up is time-consuming. It can cause old computers to slow down during start up. Overall, it does perform at the top level as a business-level endpoint protection solution. I feel very safe while working at the office as I've never encountered any issues with this software before. Any kind of spyware or malware is defeated instantly by the help of this up-to-date database.

• We like the option of downloading backed up files both individually and as a group.
• The ransomware protection is a security feature that puts our minds at ease when it comes to the safety of our data.
• The Customer Success team does frequent reach outs and technical health checks.

• Ease of use for end users. The outlook add in helps with encryption.
• The auto encrypt rules are very intuitive and work every time.
• Encryption strength.

Incentivized

• They have more ways to improve in Analytics section and UX.
• I recommend to have to integrate with the cloud storages cheaper option to store backups which would be tremendous for customers to save snapshots costs.
• Love to see Druva Data Resiliency Cloud have a better rbac policy on who can trigger the DR engine.

• The process to set up a user account is a real pain. Symantec requires the user answer a bunch of security questions if they need to reset their password, but no one ever remembers the answers to the questions that they selected.
• Since we use this for remote users who don't always connect to our VPN, when they change their network password it isn't always reflected in Windows and the Symantec Endpoint Encryption (SEE) passwords frequently get out of sync. When the user eventually does connect to the VPN, they do sync and really throw the user for a loop in which passwords to use.
• We found a huge problem with SSDs where an encrypted drive operated twice as slow as a mechanical drive. I believe this was addressed in a later release.

Incentivized

This is the second company I've brought to Druva. Just today, I was tasked with recovering a file from a user that last saw it 6 months ago. I was able to restore it in under 5 minutes of getting the request. It's really that easy.

Incentivized

The product is easy to navigate and manage. Setup and configuration is also easy. We did not need to pay for any additional professional services. Our account team worked with use on the integration. It was not complex or difficult to learn how to setup and use. End users also have the ability to log in and manage their own files and emails

Incentivized

Like any service, there are scheduled maintenance periods and unscheduled outages, however outages have been very limited and fortunately have not had any impact on our environment.

Incentivized

Page response in the admin center is acceptable- rarely are we waiting for data to load. Backup speeds seem fine, and restore speeds are OK considering it's likely pulling data from cold storage. It often takes 30-60 seconds for the restore to begin transferring files, but speeds are acceptable thereafter

Incentivized

We had an issue in my first year that took a long time to fix. The support guy was awesome, took screen shots, filled me in, was professional, but it just took so long. I do think that was an anomaly, but it certainly sticks out nonetheless. Beyond that, we've had pretty good support "relationships" with the reps. They're usually pretty prompt at getting back and quite knowledgeable. Just make sure you have your proxies updated, because that's always step 1!

Incentivized

They are very well knowledgeable. They conducted a two day training session and they explained each and everything.

As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it

Incentivized

Implementation from cloud ranger to Druva Data Resiliency Cloud platform was a seamless integration experience to upgrade the policies and license for continual backup/recovery support. This may be one of the best "set it and forget it" apps for backup solutions, that also allow notifications for failures etc...

Incentivized

When evaluating Druva Data Resiliency Cloud, we compared it against several market leaders. After extensive testing, we confirmed that Druva Data Resiliency Cloud stacks up well against these products due to the following features: Ease of use Simple to setup & configure Eliminates up front cost, commitment and capacity planning Immutable by default Flexible configuration options Single management interface

We needed a tool to manage BitLocker and FileVault and this product does both. Also, we needed a product to manage our self-encrypting drives (OPAL drives) and things work great

Incentivized

We started very small with this product, only backing up key officers' laptops. After our initial experience, we found it very easy to scale up the product to all company laptops and expand into file servers, VMWare servers, and other production-level data, like Office 365 and Teams. We found the product very easy to scale while remaining intuitive and efficient to use.

• Using Druva has simplified greatly the backup process. Once fully configured to your business needs, Druva provides a fast amount of backups.
• Druva has saved a lot of time for the IT team. Usually time is wasted by staff members searching for a missing email. Now, they reach out to us or use their own Druva account to locate a missing email quickly and easily.

Incentivized

• Keeps our company compliant with HIPPA and other requirements that our customers have.
• Does not affect user's day to day work.
• Increased security for mobile employees.