What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
252 Ratings
40 Ratings

Druva inSync

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener noreferrer'>Customer Verified: Read more.</a>
Top Rated
252 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 8.8 out of 100
40 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener noreferrer'>trScore algorithm: Learn more.</a>
Score 9 out of 100

Likelihood to Recommend

Druva inSync

Druva is ideal if you need an end-point backup solution and don't have an incredibly large on-prem storage unit to handle backups from multiple machines. On top of backups, it also has security and DLP controls, which allow for remote-wipe of data should a unit go missing. Druva inSync is NOT for production/server usage (Druva has another solution for that), as it's primary purpose and design is to protect endpoints. For ransomware protection, as the backups are not stored on the machine (or easily accessible without the Druva inSync program) the possibility of ransomware destroying backups is extremely low.
Anonymous | TrustRadius Reviewer

OwnBackup

Very helpful for backup and recovery. Allows the ability to manage this "in house" instead of having to rely on Salesforce support. There is a browser-based User interface for searching and managing your backup data. The native data export tool is not automatic and can not be run daily and has no UI for managing data
Anonymous | TrustRadius Reviewer

Pros

Druva inSync

  • The ability to track file access with the auditing system is unparalleled. We can generate reports on a user or on a file/folder to see who has accessed it and when.
  • When a file went missing we reviewed when it was last accessed and it was deleted 6 months ago. With Druva inSync we were able to not only recover the file but determine who deleted it and inform them of better practices so it wasn't accidentally deleted again. This was incredible and invaluable.
  • Managing teams of users and how they access folders/files is great and very simple.
  • We often share access to folders or files with our clients during the software development phase and having the ability to revoke access as needed is fantastic. If you accidentally sent a link out for sensitive files you would be able to revoke access to that link and generate a new one rather quickly.
Frank Troglauer | TrustRadius Reviewer

OwnBackup

  • Backs up all data
  • Ability to load old data back if needed
Anonymous | TrustRadius Reviewer

Cons

Druva inSync

  • Restoration Log Report, should match file name to Microsoft's Activity log. One for one comparison helps to ensure that all files were restored.
  • They need a report that also allows me to know if a backup process is taking a more than normal amount of time. I had one user whose backup started August 28th and was still running Sept 15th. This to me, would be a "failed" backup, but it was just stuck and none of their reports alerted me.
  • I really don't have a third issue, Druva Rocks!
Marty Goldstein | TrustRadius Reviewer

OwnBackup

  • User specific notification configuration can be improved.
  • Generating reports in SAP BW via Salesforce OwnBackup needs additional configuration to minimize the reporting delays.
Bharath Bhushan Sontike | TrustRadius Reviewer

Likelihood to Renew

Druva inSync

Druva inSync 7.8
Based on 13 answers
Druva is the only tool has vast options to protect all kind of end user data. InSync setup is not only easy to set which also manage. Cost effective as compared to other data protection applications. as they are already in AWS cloud it is not burning our pocket incase of increase in data size or device size. Best support from the technical team
Anonymous | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Usability

Druva inSync

Druva inSync 9.1
Based on 39 answers
The software is really lightweight, to the point you can adjust it to leave virtually no impact. No users have reported performance issues due to it, and most don't realize it's on their system. Deployment was really easy through PDQ, and monitoring/managing it is really hands-off from an IT standpoint. It works well.
Anonymous | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Reliability and Availability

Druva inSync

Druva inSync 10.0
Based on 4 answers
Sometimes or many times Druva is always available. No downtime issues.
S Seethalakshmi | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Performance

Druva inSync

Druva inSync 10.0
Based on 4 answers
The software is fast and responsive.
John Rivers | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Support Rating

Druva inSync

Druva inSync 8.6
Based on 70 answers
Most issues I have can be solved without opening a ticket. But if I need to get in touch with a support agent, I can open a chat request and within minutes have a tech on the end assisting me. The few tickets I had to open were resolved on the first call.
Tyler Cook | TrustRadius Reviewer

OwnBackup

OwnBackup 9.1
Based on 3 answers
OwnBackup has been very responsive on the few occasions where we've needed help.
Anonymous | TrustRadius Reviewer

In-Person Training

Druva inSync

Druva inSync 9.1
Based on 1 answer
They are very well knowledgeable. They conducted a two day training session and they explained each and everything.
S Seethalakshmi | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Online Training

Druva inSync

Druva inSync 10.0
Based on 2 answers
As an administrator, if I had a user who needed additional training, it was available. As an Administrator, the product was so easy I didn't need it
Marty Goldstein | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Implementation Rating

Druva inSync

Druva inSync 8.6
Based on 215 answers
In consultation with a Druva support person we configured a few policies first for several groups of users. Once that was done it was easy to add users and generate emails that contained links and instructions to download/install the app. Once installed, the app applied the appropriate policy and the sync of data began. We had 40 or so devices to protect, and in a week or less they were all protected. The delays usually were on the part of the user who needed to schedule some time (15-30 minutes at most) to accept the invitation and download/install the app.
Kevin Staley | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Alternatives Considered

Druva inSync

We use Veeam to back up our virtual server infrastructure so naturally looked to Veeam when we wanted to backup Office365. The key difference here was the price. Veeam was several times more expensive than the Druva inSync and appeared to be a lot more complex and time-hungry to manage.
Martin Tillbrook | TrustRadius Reviewer

OwnBackup

I used this at a previous job and although both software are very similar in functionality, I prefer OwnBackup as in my experience it has been quicker to restore data that was been backed up. OwnBackup also costs less than many of the other alternatives, which is another nod in its favour if you ask me.
Anonymous | TrustRadius Reviewer

Scalability

Druva inSync

Druva inSync 9.0
Based on 2 answers
Very easy to scale
John Rivers | TrustRadius Reviewer

OwnBackup

No score
No answers yet
No answers on this topic

Return on Investment

Druva inSync

  • We have had multiple cases of data being lost while syncing from iPads to OneDrive in areas with limited mobile connectivity that would have required extra visits to sites, including international travel. The backup service paid for its first 3 years of usage within the first 6 weeks.
Anonymous | TrustRadius Reviewer

OwnBackup

  • Cost effective.
  • In-house Salesforce OwnBackup Support team is not required.
Bharath Bhushan Sontike | TrustRadius Reviewer

Screenshots

OwnBackup

Pricing Details

Druva inSync

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Druva inSync Editions & Modules

Additional Pricing Details
100% SaaS, 0% Infrastructure. Lower TCO by up to 50%. Informed decisions based on governed data.

OwnBackup

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

OwnBackup Editions & Modules

Edition
SalesForce Backup$500.001
  1. Per Month
Additional Pricing Details

Add comparison