Likelihood to Recommend Dynatrace is well suited to a number of tasks. It is important to determine who the end users are and gather good information to tailor their experience accordingly. For instance, business/marketing should not have access to some of the more technical data, and business metrics can be a distraction for IT operations personnel.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
It has strength in collecting information through SSH, WMI, Telnet, SNMP, http, https, MSSQL ports (several types of DB postgresql, db2, SAP MaxDB, HANA which we must monitor).The information it extracts is very useful to us since each type of monitor gives us visibility of what happens internally in them.The truth is that the needs that we have had during these years, ManageEngine Application Manager has been able to cover them especially with business core (ERP) with monitoring of SAP Server and SAP CCMS.
Read full review Pros We loved Dynatrace's ability to show the data flow - from the front end points through the back end points straight to the database and various API's. It was advanced in its data visualization. This is useful for debugging - showing when/where the errors are. It can even enable non-technical individuals in the corporation to help debug Dynatrace has some great highly customizable integration options as well as monitoring. You can configure your layout & integration options to create custom monitoring alerts for your applications performance. Further you can increase the extensibility of using a REST API on your architecture. Some advanced dev-ops systems are utilizing Kubernetes/docker aswell as Node.JS - Dynatrace was able to log and help understand all of our dev-ops needs. It gave us native alerts based off of deviations from the baseline that we set during initial configuration. These metrics are priceless. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Intuitive ease of the administration interface Improvements and security fixes that are quickly integrated with frequent updates Visibility into the status of our services and the end user experience (End to End) Reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. Read full review Cons Dynatrace does not monitor easily on AIX OS. Dynatrace does not monitor easily on a C-based application. The way DPGR is addressed by Dynatrace is not very complete, and not clear. One thing is to mask the IP and request attributes but is not enough, the replay session feature is great but raises serious questions about user tracking. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Plugin Quirks where it times out Navigation through some of the screen seems a bit confusing Consistency such as where license info is location between op and app manager are in different places. Better if it were consistent Maintenance schedules in different locations in both Op and App manger product, needs consistency. They are all Zoho products!! Read full review Likelihood to Renew We have already renewed our purchase with the company. They make it easy for us to get a temporary license for our contingency site that is only used for testing twice a year. We are expanding our license with for this tool. We find it very useful and will renew it again.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
For the the trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Read full review Usability Dynatrace is great to use once you understand how to use it correctly and get used to the layout of it. While I do not actively use it every day, whenever I do use it, I do have to get refamiliarized with it. However, once you have your dashboards setup correctly with the data that you want to see when you first login to Dynatrace, it's amazing.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The intuitive ease of the administration interface, the new features, improvements and security fixes that are quickly integrated with frequent updates. Tuning or more detailed reports associated with attributes of services, applications or containers that help us detect certain flaws in our services. The capacity for improvements that are implemented and the ease of integrating new monitors into the product, which we need, gives us the speed and ease of preventing interruptions or events that helps us avoid.
Read full review Reliability and Availability Our environment, it never goes down therefore is always available.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Performance We have not seen where it does slow down an application.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Support Rating Given that Dynatrace has become an informal industry standard, the plethora of information available on forums is massive. Most problems or roadblocks you come across are most likely (almost certainly, in fact) already solved and solutions available on these forums. The tech support at Dynatrace is also quite good, with prompt and knowledgeable people at their end.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
The trust, security and support that ManageEngine Application Manager has given us, for 12 years as clients, has made us very satisfied and grateful for the response times to resolve doubts or needs that we have had.
Read full review In-Person Training We did both online and in house training - they used our system so it made more sense.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Online Training The training was done on our time and with our system.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Implementation Rating Using Dynatrace support services to assist (and lead) the implementation was extremely important.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Alternatives Considered Synthetic Monitoring automatically does what other products do only through the use of other tools or through the development of user applications that still have a high cost of maintenance. The other products are not immediately usable and require many customizations. Through the use of configuration automatisms, you can be immediately operational and, in our case, we detected several imperfections in the applications.
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Other solutions like Microsoft EM and
SCCM can be interdependent and cause all sorts of issues and additional costs. I think software should be optionally integrated and work on its own as a standalone solution. I like that ManageEngine allows for specific use of its software and not forcing users into an unneeded license or contract.
Read full review Scalability Dynatrace can be used to monitor may software tools
Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
Return on Investment Thanks to Dynatrace we have been able to effectively challenge and collaborate with service providers and outsourced IT teams. Thanks to Dynatrace we have reduced MTTR on troubleshooting by a magnitude of four. The performance analyses our team has done with Dynatrace earned us trust among management, business teams, and IT teams. Read full review ManageEngine, A Div of Zoho Corporation Pvt Ltd
By providing valuable insights into application performance and resource utilization, it has contributed to better decision-making and resource allocation. It has helped us identify and resolve performance issues more quickly, minimizing the impact on business operations. ManageEngine Application Manager has improved our ability to monitor and manage critical applications, reducing downtime and improving overall productivity. Read full review ScreenShots ManageEngine Applications Manager Screenshots