Ebbot vs. Salesforce Einstein Bots

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Ebbot
Score 0.0 out of 10
N/A
Ebbot, headquartered in Stockholm, Sweden, offers their chatbot designed to support the customer support experience by understanding customer questions with natural language processing and AI.
$590
per month per user
Einstein Bots
Score 7.7 out of 10
N/A
Salesforce' Einstein Bots provide customers with intelligent, self-service bots. Requires Service UE or Digital Engagement. It is a self-service solution and add-on to the Salesforce Service Cloud, and is available with a Enterprise or Unlimited edition.
$50
per month per 100 conversations
Pricing
EbbotSalesforce Einstein Bots
Editions & Modules
Starter
590 kr
per month per user
Professional
890 kr
per month per user
Enterprise
Custom
No answers on this topic
Offerings
Pricing Offerings
EbbotEinstein Bots
Free Trial
NoNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Best Alternatives
EbbotSalesforce Einstein Bots
Small Businesses
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Smith.ai Live Website Chat
Smith.ai Live Website Chat
Score 9.0 out of 10
Medium-sized Companies
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Enterprises
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
Genesys DX (discontinued)
Genesys DX (discontinued)
Score 10.0 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
EbbotSalesforce Einstein Bots
Likelihood to Recommend
-
(0 ratings)
6.4
(1 ratings)
User Testimonials
EbbotSalesforce Einstein Bots
Likelihood to Recommend
Ebbot
No answers on this topic
Salesforce
scenarios based on your experience where Salesforce Einstein Bots is well suited:
  • self service options on chat developments
scenarios where it is less appropriate
  • N/A
Read full review
Pros
Ebbot
No answers on this topic
Salesforce
  • Easily configured
  • Allow code
  • Integrates with Chat solution
Read full review
Cons
Ebbot
No answers on this topic
Salesforce
  • Allow bigger text messages
  • Be more clear when using html
  • Call other variables available in the org
Read full review
Return on Investment
Ebbot
No answers on this topic
Salesforce
  • We were able to assist customers with the self service option, without wasting effort from a real CS advisor
Read full review
ScreenShots