Dialpad Ai Meetings is a web conferencing platform with document management capability that integrates with third-party applications such as Google Drive, LinkedIn, Evernote, and Dropbox. It includes features such as screen sharing, call controls, call recording, and a mobile application.
$20
per month
eFax Corporate
Score 8.5 out of 10
N/A
eFax is an encrypted cloud-based fax service that allows users to send, receive, and edit faxes online, from email, or from a mobile application. It provides users with a unique fax number attached to their email address, thereby avoiding the need to use a fax machine or print incoming faxes.
I cannot think of a scenario where it would be inappropriate however this service is highly appropriate for any occasion. It is well suited as a drop in add-on for Outlook calendars and addition to any other scheduling software you might use. It can even set meeting times using multiple time zones for users who may be in differing locales so nobody is confused as to the time to join.
For the daily faxing needs, eFax gets the job done. We get notified when the fax has been received or sent successfully, but it takes so long at times. I'm not sure if it's eFax's encryption system that is delaying the Rx/Tx time, but it needs to be improved immediately.
No passcodes are very convenient and so easy to transfer someone into it. Our partner firms have on more than one occasion ask us for a recommendation because theirs is not as dependable.
We use the online portion frequently as well. It's nice to see who joined and when and to see where they are calling from. It's nice to have the ability to lock the conference call down again without the use of a passcode just a simple click of the mouse.
The interface is incredibly user friendly and anyone with just a basic computer understanding can customize their uberconference line.
They've recently undergone a facelift which is nice, but I've found it more difficult for potential customers to connect to their computer audio. I might be missing where to find the instructions, but lately we've been having some trouble with this.
While the screen share function as the presenter is easy, if I ask potential customers to share screen, they are required to go through a few steps. This is okay for folks who are good with tech, but many potential customers have trouble with the download. We've been using the free version - the paid version might eliminate this problem, although I'm not sure.
Another function they've added with the facelift is the ability to show your face via the webcam. I can see this being a nice feature but we often present from a coffee shop or even our cars, and some of our potential customers aren't in a place where they'd like to show their face. It's easy for most folks to disable the camera but some who aren't great with tech don't know how to do this. One of the things we've always liked about UberConference is it's simplicity and this just added an extra step. I wish there was a setting for us to disable this option but there doesn't seem to be.
The user interface could use some work, as it's a little dated looking, and it's not so simple to receive faxes, at times.
Administrator functions. If the user's account is locked for any reason, the administrator cannot unlock their account. It causes a lot of inconveniences.
Unable to see the bill. For whatever reason, eFax does not allow viewing the bill from the online portal.
UberConference is more expensive than some of its competitors and we have not found a real advantage to using UberConference over certain less-expensive applications. UberConference charges per month per organizer and those costs add up quickly, so we will be moving forward with a more budget-friendly option in the coming months.
The interface is intuitive and stupidly simple, no complicated sub-menus or configuration settings. Easy to create a meeting space and then have others join with a link or dial-in PIN on the free tier. On the paid tier it's even easier with PIN-less joining and automatic reminder calls to get participants to join.
For our logistics side of the business, we use eFax to receive orders. We are using it to transmit a variety of documents as well. It comes in handy if you really need to accept faxes.
I haven't needed support for the most part, which is a positive for Highfive. It's intuitive and most features are straightforward to use. In the one instance that I did contact them, it took them longer then expected to respond, but they were able to answer my question once they did.
eFax support is great. They are quick to assist you with any issue regarding eFax. I haven't had to wait long on support services or answers. During an outage seems to be when the queue times get long but on a normal day, they are quick to answer and fast on a solution.
I have enjoyed using Dialpad Meetings for years mainly due to the following: I feel the cost more than justifies the product It has a very simple user interface that all participants on conferences find easy to use Clear, responsive audio and video quality Dialpad Meetings does not try and overstuff its product with hundreds of features that most people will find useless. It sticks to its main product path and keeps improving upon it. Enjoy their customer support
eFax is for serious business professionals and it comes with so many tools, including a free App and a desktop app, which makes it extremely easy for you and your employees to send and receive faxes. You can take a photo of a document and fax it over to someone in another state in a few minutes!
Our teams use this every day. It makes it easy to meet with clients and share a screen and display analytics.
Some of my clients thought that they need to register first to be able to contact me. It's bad that they are not notified in any way that it's enough just to enter its names and that's it.
