ELMA365 vs. Jira Service Management
ELMA365 vs. Jira Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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ELMA365 | N/A | ELMA365 is a low-code platform designed to address diverse business challenges. As per the vendor's information, it offers an array of tools catering to employee workflows, customer workflows, and business process management needs. The product positions itself as a means for organizations to connect their teams effectively, enabling seamless engagement in business processes from any location. Additionally, ELMA365 emphasizes its capability to support talent retention by facilitating the… | N/A | |
Jira Service Management | N/A | Jira Service Management (formerly Jira Service Desk, now including features from the former Mindville Insight, acquired by Atlassian in June 2020) is a service desk software that is purpose-built for IT, service, and support teams. The software provides everything IT and support teams need out-of-the-box for service request, incident, problem and change management. Jira Service Management integrates seamlessly with Jira Software so that IT and development teams can work better together. Users… | $0 per month |
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Editions & Modules | No answers on this topic |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ELMA365 | Jira Service Management | |
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Top Pros |
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Top Cons |
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Reporting & Analytics |
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Process Engine |
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Content Management Capabilties |
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Incident and problem management |
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ITSM asset management |
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Change management |
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ELMA365 | Jira Service Management | |
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Small Businesses | Square 9 Softworks Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Square 9 Softworks Score 9.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | IBM Cloud Pak for Business Automation Score 9.1 out of 10 | Ivanti Neurons for ITSM Score 9.1 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ELMA365 | Jira Service Management | |
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Likelihood to Recommend | 8.7 (8 ratings) | 5.8 (76 ratings) |
Likelihood to Renew | - (0 ratings) | 10.0 (1 ratings) |
Usability | - (0 ratings) | 9.6 (2 ratings) |
Support Rating | - (0 ratings) | 9.1 (25 ratings) |
ELMA365 | Jira Service Management | |
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Likelihood to Recommend | ELMA EUROPE SARL | Atlassian |
Pros | ELMA EUROPE SARL | Atlassian |
Cons | ELMA EUROPE SARL | Atlassian |
Usability | ELMA EUROPE SARL No answers on this topic | Atlassian |
Support Rating | ELMA EUROPE SARL No answers on this topic | Atlassian |
Alternatives Considered | ELMA EUROPE SARL | Atlassian |
Return on Investment | ELMA EUROPE SARL | Atlassian |
ScreenShots | ELMA365 Screenshots | Jira Service Management Screenshots |