Epic MyChart vs. Relatient

Epic MyChart

15 Reviews and Ratings

Relatient

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MyChart	Score7.7 out of 10	N/A	Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.	N/A
Relatient	Score1.5 out of 10	N/A	Relatient partners with health systems and medical practices - comprising more than 40,000 providers across the US - to optimize the patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. The solutions aim to reduce delays in care, improve communication, and enhance both the provider and consumer experience.	N/A

Pricing

MyChart

Relatient

No answers on this topic

No answers on this topic

Pricing Offerings
MyChart	Relatient
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

No setup fee

No setup fee

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Community Pulse
Key User Insights
	MyChart	Relatient
Considered Both Products	Epic No answer on this topic	Relatient No answer on this topic
	Would buy again
	100% Would buy again 6 Answers	No answers on this topic
	Delivers good value for the price
	No answers on this topic	No answers on this topic
	Happy with the feature set
	100% Happy with the feature set 6 Answers	No answers on this topic
	Lived up to sales and marketing promises
	No answers on this topic	No answers on this topic
	Implementation went as expected
No answers on this topic	No answers on this topic

User Ratings
	MyChart	Relatient
Likelihood to Recommend	10.0 (6 ratings)	1.0 (1 ratings)

User Testimonials
	MyChart	Relatient
Likelihood to Recommend	Epic Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed. Incentivized Nathan Brown Sales Manager Read full review	Relatient I would not recommend them to anyone ever for any reason. Ada Burrell Manager Digital and Social Media Read full review
Pros	Epic Collecting payments for bills Providing patient data for analysis Continuous updates of their UI Integrating different tools like virtual visits, SmartExam Incentivized Verified User Read full review	Relatient No answers on this topic
Cons	Epic Slow communication form for private messaging, could add a live chat feature option. Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider. Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally. Incentivized Verified User Read full review	Relatient Technical Service Functionality Customer service Ada Burrell Manager Digital and Social Media Read full review
Alternatives Considered	Epic More market share, so people are more used to Epic MyChart. Incentivized Verified User Read full review	Relatient No answers on this topic
Return on Investment	Epic It allows me to better decision about my health It allows me to show my medical records to friends and family that are in the medical field Makes it easy to have one location for all medical records Incentivized Verified User Read full review	Relatient No answers on this topic
ScreenShots