Epic MyChart vs. Relatient

Epic MyChart

12 Reviews and Ratings

Relatient

2 Reviews and Ratings

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
MyChart	Score 8.1 out of 10	N/A	Epic software offers MyChart, a patient portal for sharing health records and information, guidance, or communicating, as well as patient scheduling.	N/A
Relatient	Score 3.1 out of 10	N/A	Relatient partners with health systems and medical practices - comprising more than 40,000 providers across the US - to optimize the patient journey, from alerting patients to needed care, helping them find the right provider, scheduling appointments across multiple channels, and engaging with patients throughout their care journey via text, email, and chat. The solutions aim to reduce delays in care, improve communication, and enhance both the provider and consumer experience.	N/A

Pricing

Epic MyChart

Relatient

Editions & Modules

No answers on this topic

No answers on this topic

Offerings

Pricing Offerings
MyChart	Relatient
Free Trial
No	No
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	No

Entry-level Setup Fee

No setup fee

No setup fee

Additional Details

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More Pricing Information

Community Pulse
	Epic MyChart	Relatient
Top Pros	Pro Mobile app Pro Supports multiple Pro Multiple profiles	No answers on this topic
Top Cons	Minus Chat feature Minus Hard to customize Minus Live chat feature	No answers on this topic

User Ratings
	Epic MyChart	Relatient
Likelihood to Recommend	9.8 (6 ratings)	1.0 (1 ratings)

User Testimonials
	Epic MyChart	Relatient
Likelihood to Recommend	Epic Before using Epic MyChart as a company we would contact our customers to inform them of results or appointments. With Epic My Chart, this has saved valuable resources as customers can now access their results on the app interface. This is very smooth and effective. We can now send direct marketing to them and generally keep them well informed. Incentivized NB Nathan Brown Sales Manager Read full review	Relatient I would not recommend them to anyone ever for any reason. Ada Burrell Manager Digital and Social Media Read full review
Pros	Epic Collecting payments for bills Providing patient data for analysis Continuous updates of their UI Integrating different tools like virtual visits, SmartExam Incentivized Verified User Anonymous Read full review	Relatient No answers on this topic
Cons	Epic Slow communication form for private messaging, could add a live chat feature option. Better organization to have my chart of multiple companies flow seamlessly on the patient/individual side. A lot of times they have to create multiple accounts, one person provider. Being able to use the app outside of the US allows more access and freedom-range for those that travel or work internationally. Incentivized Verified User Anonymous Read full review	Relatient Technical Service Functionality Customer service Ada Burrell Manager Digital and Social Media Read full review
Alternatives Considered	Epic More market share, so people are more used to Epic MyChart. Incentivized Verified User Anonymous Read full review	Relatient No answers on this topic
Return on Investment	Epic It allows me to better decision about my health It allows me to show my medical records to friends and family that are in the medical field Makes it easy to have one location for all medical records Incentivized Verified User Anonymous Read full review	Relatient No answers on this topic
ScreenShots