eSalesTrack vs. Gainsight CS
eSalesTrack vs. Gainsight CS
Product | Rating | Most Used By | Product Summary | Starting Price |
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eSalesTrack | N/A | eSalesTrack is a customer relationship management (CRM) software with workflow automation and data-driven analytics. | N/A | |
Gainsight CS | Mid-Size Companies (51-1,000 employees) | Gainsight’s customer-centric technology aims to drive the future of customer success. The company’s Customer Cloud offers a set of solutions focused on customer success, product experience, revenue optimization, customer experience, and customer data, that together are designed to enable businesses to put the customer at the center of everything they do. The vendor states that companies that use Gainsight grow net retention by up to 33 percent. Learn how leading companies like Okta, SAP Concur,… | $2,500 Per Company Per Month |
eSalesTrack | Gainsight CS | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Required | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
eSalesTrack | Gainsight CS | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Security |
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Platform & Infrastructure |
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Customer Data Extraction / Integration |
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Customer Success Management |
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CSM Reporting & Analytics |
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eSalesTrack | Gainsight CS | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Intercom Score 8.7 out of 10 |
Medium-sized Companies | Creatio Score 9.1 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Creatio Score 9.1 out of 10 | Cisco Webex Experience Management (discontinued) Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
eSalesTrack | Gainsight CS | |
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Likelihood to Recommend | - (0 ratings) | 8.5 (223 ratings) |
Likelihood to Renew | - (0 ratings) | 6.8 (14 ratings) |
Usability | - (0 ratings) | 8.2 (24 ratings) |
Availability | - (0 ratings) | 8.2 (1 ratings) |
Performance | - (0 ratings) | 6.4 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (134 ratings) |
Online Training | - (0 ratings) | 5.5 (2 ratings) |
Implementation Rating | - (0 ratings) | 6.3 (6 ratings) |
Configurability | - (0 ratings) | 6.4 (1 ratings) |
Product Scalability | - (0 ratings) | 7.3 (1 ratings) |
Vendor post-sale | - (0 ratings) | 6.4 (1 ratings) |
eSalesTrack | Gainsight CS | |
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Likelihood to Recommend | Soleran, Inc. No answers on this topic | Gainsight |
Pros | Soleran, Inc. No answers on this topic | Gainsight |
Cons | Soleran, Inc. No answers on this topic | Gainsight |
Likelihood to Renew | Soleran, Inc. No answers on this topic | Gainsight |
Usability | Soleran, Inc. No answers on this topic | Gainsight |
Performance | Soleran, Inc. No answers on this topic | Gainsight |
Support Rating | Soleran, Inc. No answers on this topic | Gainsight |
Online Training | Soleran, Inc. No answers on this topic | Gainsight |
Implementation Rating | Soleran, Inc. No answers on this topic | Gainsight |
Alternatives Considered | Soleran, Inc. No answers on this topic | Gainsight |
Return on Investment | Soleran, Inc. No answers on this topic | Gainsight |
ScreenShots | Gainsight CS Screenshots |