Esker is a global cloud platform built to unlock strategic value for finance and customer service professionals and strengthen collaboration between companies by automating the cash conversion cycle. Esker’s mission is to build a foundation that promotes positive-sum growth, increased productivity, improved employee engagement, and greater trust between organizations.
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Zycus Procure to Pay
Score 8.7 out of 10
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A guided buying P2P solution with AI, that helps to ensure consistency, and that helps users make the best buying decisions, using a more intuitive shopping experience.
Esker On Demand is great for Sales Order Processing order creation. We use it with web services. It can make table read calls, test order creations (simulate order), and help with order creation. They are also working on change order management, but if you have multiple order entry methods or touch points, this feature may not be usable for your company.
Zycus Procure to Pay Suite is convenient in cases of organisations that look for a streamline approach and would prefer having all the information at once place. This is great when it comes to audits as the information is very clearly available on when and who did what. However, this relies greatly on information to be fed from external sources. Dependency on the vendor increases, complex for small businesses. Even after all the effort the information has to manually entered or entered through an interim application in SAP for those businessess that would like to have their data maintained in SAP. Voice of customer is often not taken in to consideration.
We can't enter credit memos in Esker. Need to enter in SAP and then link.
PO invoices that were trained to go into the PO bucket, route into the non-PO buckets.
Freight invoices that have had hundreds going into the non-PO bucket have a tendency to route to the PO-bucket because a PO number is referenced on page 7.
Esker does everything that it promises to do, but it is very hard to figure out. I am a very tech-savvy person, but I needed extensive training to be able to use the basic functions of Esker. Once you know what you're doing, it's not too hard, but I don't understand why they couldn't make it easier to use.
They have been very helpful and the online support site is awesome. They keep the site up to date with the latest changes and present challenges to keep learning the new updates to keep things entertaining. They are overall a great crew to work with
I have listed a few that we considered but there were many more in the initial assessment, Esker was priced well and had the best user interface. Was really easy to use and the implementation process was well designed. It was a system that could handle a two tiered delegations of authority for project expenditure and operational expenditure.
Zycus Procure to Pay Suite is a much more advanced P2P suite as compared to the other applications. It is less complex, easier to streamline and customize, is faster and more latest as compared to the current suites that we earlier used. It has everything at one place which reduces the amount of effort that goes behind using multiple applications and the cost we spend on them
We now have reporting available down to the individual field level (changes, errors, etc) and can calculate cost to serve.
It replaced on-premise hardware with cloud SaaS that is more cost effective and risk adverse.
It is more intuitive; we can put new hires on order entry and experience less user errors. As a solution owner who fixes problems and answers questions, I don't find myself having to "think" about Esker and it has become a smaller part of my job now that end-users are more self-sufficient.