eStreamDesk vs. GoTo Resolve
eStreamDesk vs. GoTo Resolve
Product | Rating | Most Used By | Product Summary | Starting Price |
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eStreamDesk | N/A | eStreamDesk is a flexible helpdesk platform that enables support staff to easily manage many requests from multiple services. | N/A | |
GoTo Resolve | N/A | GoTo Resolve is an all-in-one IT management and support software built for today's small-to-medium-sized businesses. It helps IT professionals streamline their help desk by bringing together the tools they need to engage, identify problems, and fix issues faster—all in one place. It combines remote monitoring and management capabilities with remote access and support, conversational ticketing, and zero trust architecture into a single consolidated platform. It is presented by the vendor as… | $0 for 3 agents and unlimited endpoints |
eStreamDesk | GoTo Resolve | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | All accounts start as 30 days free trial and continue as free or pay as you go plans. There are no sign up fees or long term contracts and no upfront costs. You pay only for what you use and you can change or cancel your plan any time. | Prices are listed per month and billed annually. Month to month contracts are also available MDM is available as a standalone or as an add-on. Additional endpoints and agents and save up to 20% | ||||||||||||||
More Pricing Information |
eStreamDesk | GoTo Resolve | |
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Top Pros | No answers on this topic | |
Top Cons |
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eStreamDesk | GoTo Resolve | |||||||||||||||||||||
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Incident and problem management |
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Multi-Channel Help |
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Management Tasks |
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Remote Access |
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eStreamDesk | GoTo Resolve | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | NinjaOne Score 9.2 out of 10 |
Enterprises | Salesforce Service Cloud Score 8.7 out of 10 | No answers on this topic |
All Alternatives | View all alternatives | View all alternatives |
eStreamDesk | GoTo Resolve | |
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Likelihood to Recommend | 10.0 (2 ratings) | 8.7 (94 ratings) |
Likelihood to Renew | 8.2 (1 ratings) | 8.7 (15 ratings) |
Usability | - (0 ratings) | 9.2 (75 ratings) |
Availability | - (0 ratings) | 8.9 (2 ratings) |
Performance | - (0 ratings) | 9.0 (1 ratings) |
Support Rating | - (0 ratings) | 8.3 (6 ratings) |
Implementation Rating | - (0 ratings) | 9.1 (4 ratings) |
eStreamDesk | GoTo Resolve | |
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Likelihood to Recommend | eStreamDesk | GoTo (formerly LogMeIn) |
Pros | eStreamDesk | GoTo (formerly LogMeIn) |
Cons | eStreamDesk | GoTo (formerly LogMeIn) |
Likelihood to Renew | eStreamDesk | GoTo (formerly LogMeIn) |
Usability | eStreamDesk No answers on this topic | GoTo (formerly LogMeIn) |
Reliability and Availability | eStreamDesk No answers on this topic | GoTo (formerly LogMeIn) |
Performance | eStreamDesk No answers on this topic | GoTo (formerly LogMeIn) |
Support Rating | eStreamDesk No answers on this topic | GoTo (formerly LogMeIn) |
Implementation Rating | eStreamDesk No answers on this topic | GoTo (formerly LogMeIn) |
Alternatives Considered | eStreamDesk | GoTo (formerly LogMeIn) |
Return on Investment | eStreamDesk No answers on this topic | GoTo (formerly LogMeIn) |
ScreenShots | GoTo Resolve Screenshots |