Field Nation vs. ServiceNow Customer Service Management
Field Nation vs. ServiceNow Customer Service Management
Product | Rating | Most Used By | Product Summary | Starting Price |
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Field Nation | N/A | Field Nation is a labor marketplace for IT field service, connecting companies and skilled technicians to do on-site field service work across the nation. | N/A | |
ServiceNow Customer Service Management | N/A | Built on the Now Platform, ServiceNow offers their Customer Service Management solution through the Standard and Professional Customer Service Management bundles. Both include agent workspace, knowledge management, survey and assessment module, and the community module, oriented in this edition to support customers rather than internal employees. The Professional bundle also includes performance analytics, predictive intelligence, and related tools to support customer support agents improvement… | N/A |
Field Nation | ServiceNow Customer Service Management | |||||||||||||||
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Editions & Modules |
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Offerings |
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Entry-level Setup Fee | Optional | No setup fee | ||||||||||||||
Additional Details | Plus is a streamlined plan while Premier maximizes field services solutions. Enterprise offers predictable quality, control, and coverage. More features and savings are offered at key incremental spend milestones. Contact Field Nation's sales team to learn more. | — | ||||||||||||||
More Pricing Information |
Field Nation | ServiceNow Customer Service Management | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Field Nation | ServiceNow Customer Service Management | |
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Small Businesses | Kickserv Score 9.3 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Jotform Score 8.7 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | ServiceNow Customer Service Management Score 7.9 out of 10 | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Field Nation | ServiceNow Customer Service Management | |
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Likelihood to Recommend | - (0 ratings) | 7.4 (6 ratings) |
Usability | - (0 ratings) | 10.0 (1 ratings) |
Support Rating | - (0 ratings) | 9.0 (1 ratings) |
Field Nation | ServiceNow Customer Service Management | |
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Likelihood to Recommend | Field Nation No answers on this topic | ServiceNow |
Pros | Field Nation No answers on this topic | ServiceNow |
Cons | Field Nation No answers on this topic | ServiceNow |
Usability | Field Nation No answers on this topic | ServiceNow |
Support Rating | Field Nation No answers on this topic | ServiceNow |
Alternatives Considered | Field Nation No answers on this topic | ServiceNow |
Return on Investment | Field Nation No answers on this topic | ServiceNow |
ScreenShots |