What users are saying about
24 Ratings
4 Ratings
24 Ratings
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Score 9.3 out of 100
4 Ratings
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Score 8.8 out of 100

Feature Set Ratings

  • Followup CRM ranks higher in 8 feature sets: Sales Force Automation, Customer Service & Support, Marketing Automation, CRM Project Management, CRM Reporting & Analytics, Customization, Security, Social CRM
  • Korero ranks higher in 1 feature set: Platform

Sales Force Automation

9.2

FollowUp CRM

92%
8.2

Korero

82%
Followup CRM ranks higher in 8/9 features

Customer data management / contact management

9.7
97%
18 Ratings
8.2
82%
3 Ratings

Workflow management

9.3
93%
16 Ratings
8.1
81%
3 Ratings

Territory management

9.2
92%
13 Ratings
N/A
0 Ratings

Opportunity management

9.2
92%
15 Ratings
8.4
84%
3 Ratings

Integration with email client (e.g., Outlook or Gmail)

9.0
90%
14 Ratings
9.1
91%
1 Rating

Contract management

9.5
95%
16 Ratings
N/A
0 Ratings

Quote & order management

9.0
90%
12 Ratings
7.1
71%
3 Ratings

Interaction tracking

9.0
90%
15 Ratings
N/A
0 Ratings

Channel / partner relationship management

9.0
90%
13 Ratings
8.2
82%
1 Rating

Customer Service & Support

9.1

FollowUp CRM

91%
7.5

Korero

75%
Followup CRM ranks higher in 3/3 features

Case management

9.2
92%
14 Ratings
8.1
81%
3 Ratings

Call center management

8.5
85%
11 Ratings
N/A
0 Ratings

Help desk management

9.7
97%
12 Ratings
7.0
70%
3 Ratings

Marketing Automation

9.1

FollowUp CRM

91%
7.8

Korero

78%
Followup CRM ranks higher in 2/2 features

Lead management

9.0
90%
14 Ratings
7.9
79%
3 Ratings

Email marketing

9.2
92%
11 Ratings
7.7
77%
2 Ratings

CRM Project Management

9.0

FollowUp CRM

90%
8.3

Korero

83%
Followup CRM ranks higher in 3/3 features

Task management

9.3
93%
16 Ratings
8.6
86%
3 Ratings

Billing and invoicing management

8.4
84%
8 Ratings
8.1
81%
3 Ratings

Reporting

9.3
93%
15 Ratings
8.1
81%
2 Ratings

CRM Reporting & Analytics

9.3

FollowUp CRM

93%
8.5

Korero

85%
Followup CRM ranks higher in 3/3 features

Forecasting

9.4
94%
11 Ratings
N/A
0 Ratings

Pipeline visualization

9.2
92%
15 Ratings
8.5
85%
3 Ratings

Customizable reports

9.3
93%
15 Ratings
N/A
0 Ratings

Customization

8.8

FollowUp CRM

88%
8.1

Korero

81%
Followup CRM ranks higher in 4/4 features

Custom fields

9.2
92%
12 Ratings
7.3
73%
3 Ratings

Custom objects

8.4
84%
9 Ratings
N/A
0 Ratings

Scripting environment

8.8
88%
10 Ratings
8.6
86%
2 Ratings

API for custom integration

8.8
88%
9 Ratings
8.2
82%
1 Rating

Security

9.2

FollowUp CRM

92%
8.5

Korero

85%
Followup CRM ranks higher in 2/2 features

Single sign-on capability

9.3
93%
14 Ratings
N/A
0 Ratings

Role-based user permissions

9.0
90%
13 Ratings
8.5
85%
3 Ratings

Social CRM

8.7

FollowUp CRM

87%
6.4

Korero

64%
Followup CRM ranks higher in 2/2 features

Social data

9.0
90%
8 Ratings
6.4
64%
1 Rating

Social engagement

8.4
84%
7 Ratings
N/A
0 Ratings

Integrations with 3rd-party Software

8.1

FollowUp CRM

81%

Korero

Feature Set Not Supported
N/A
Followup CRM ranks higher in 2/2 features

Marketing automation

8.3
83%
9 Ratings
N/A
0 Ratings

Compensation management

7.8
78%
8 Ratings
N/A
0 Ratings

Platform

7.2

FollowUp CRM

72%
8.1

Korero

81%
Korero ranks higher in 1/1 features

Mobile access

7.2
72%
9 Ratings
8.1
81%
3 Ratings

Attribute Ratings

  • Followup CRM is rated higher in 2 areas: Likelihood to Recommend, Usability
  • Korero is rated higher in 1 area: Support Rating

Likelihood to Recommend

9.3

FollowUp CRM

93%
18 Ratings
8.8

Korero

88%
3 Ratings

Usability

9.3

FollowUp CRM

93%
6 Ratings
8.5

Korero

85%
3 Ratings

Support Rating

7.7

FollowUp CRM

77%
6 Ratings
7.9

Korero

79%
3 Ratings

Likelihood to Recommend

FollowUp Power

Being from healthcare sector we have been using Followup CRM. It automatically sends all the notification and reminders. Also, helps with the follow-ups so that no prospect or leads can be missed. This is incredible tool one should definitely use. This tool allows us to track our progress and identify areas for improvement.
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Innoverenit

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion. It is also a great platform for those who are looking for ATS and CRM together at an affordable price. For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
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Pros

FollowUp Power

  • It allows us to put notes/comments in as they occur so that there is a complete "log" of information for each project.
  • It reminds us of who we should be contacting each day.
  • It gives us a daily overall picture of how many leads we are currently managing.
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Innoverenit

  • User friendly
  • Great support
  • Very affordable
  • Simple to use
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Cons

FollowUp Power

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
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Innoverenit

  • UI and UX
  • They provide good support but it can be improved
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Pricing Details

FollowUp CRM

Starting Price

Editions & Modules

FollowUp CRM editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Korero

    Starting Price

    $10 per user

    Editions & Modules

    Korero editions and modules pricing
    EditionModules
    Basic$10.001
    Professional$22.002

    Footnotes

    1. per user
    2. per user

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Optional $0.00

    Additional Details

    Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

    Usability

    FollowUp Power

    It is a tool that has helped us in cooperation, document sharing, file transfer, email marketing, and all other particular tasks. I've progressed more collected and understood which clients are most suited for our product and which are only interested on receiving proposals.
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    Innoverenit

    I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements. It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
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    Support Rating

    FollowUp Power

    I rarely contacted the support for Followup CRM but my employees tried to contact the support and they resolved the issue. So i can not provide enough detail about the support of Followup CRM
    Read full review

    Innoverenit

    The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
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    Alternatives Considered

    FollowUp Power

    My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
    Read full review

    Innoverenit

    Price point is a great advantage as it combines ATS and CRM . Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
    Read full review

    Return on Investment

    FollowUp Power

    • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
    • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
    • Payments or what the current status of the job is.
    Read full review

    Innoverenit

    • Increased sales' achievements by considerable number
    Read full review

    Screenshots

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