What users are saying about
18 Ratings
5 Ratings
18 Ratings
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Score 9.5 out of 100
5 Ratings
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Score 8.8 out of 100

Likelihood to Recommend

FollowUp CRM

One of the best things about FollowUp Power is that we can mark things for follow-up several months down the line, which we frequently have a need for since many of our clients are seasonal. For example, we'll get started working with them while they're here in Florida for the winter, then they'll head back north in the spring and not want to hear from us again until they return in the fall. With FollowUp Power, we can then mark them for follow up in the future rather than to have to somehow remember to contact them in the future.
Betsy Young | TrustRadius Reviewer

Korero

Korero would be the best choice for freelance professionals, small and medium size companies, in my opinion.It is also a great platform for those who are looking for ATS and CRM together at an affordable price.For a one man company it becomes expensive to buy software and manage relationships and recruitment process online and in that scenario Korero platform comes handy with its offerings and price. Its relatively new in the market so I would say they can bring more add-ons with time but for now I feel it has a lot of potential to support the recruiters like me and many other businesses.
Jagdeep Kaur | TrustRadius Reviewer

Feature Rating Comparison

Sales Force Automation

FollowUp CRM
9.1
Korero
8.2
Customer data management / contact management
FollowUp CRM
10.0
Korero
8.2
Workflow management
FollowUp CRM
10.0
Korero
8.1
Territory management
FollowUp CRM
6.1
Korero
Opportunity management
FollowUp CRM
10.0
Korero
8.4
Integration with email client (e.g., Outlook or Gmail)
FollowUp CRM
10.0
Korero
9.1
Contract management
FollowUp CRM
10.0
Korero
Quote & order management
FollowUp CRM
8.9
Korero
7.1
Interaction tracking
FollowUp CRM
10.0
Korero
Channel / partner relationship management
FollowUp CRM
7.2
Korero
8.2

Customer Service & Support

FollowUp CRM
10.0
Korero
7.5
Case management
FollowUp CRM
10.0
Korero
8.1
Call center management
FollowUp CRM
10.0
Korero
Help desk management
FollowUp CRM
10.0
Korero
7.0

Marketing Automation

FollowUp CRM
10.0
Korero
7.8
Lead management
FollowUp CRM
10.0
Korero
7.9
Email marketing
FollowUp CRM
10.0
Korero
7.7

CRM Project Management

FollowUp CRM
9.5
Korero
8.3
Task management
FollowUp CRM
10.0
Korero
8.6
Billing and invoicing management
FollowUp CRM
8.4
Korero
8.1
Reporting
FollowUp CRM
10.0
Korero
8.1

CRM Reporting & Analytics

FollowUp CRM
9.7
Korero
8.5
Forecasting
FollowUp CRM
9.0
Korero
Pipeline visualization
FollowUp CRM
10.0
Korero
8.5
Customizable reports
FollowUp CRM
10.0
Korero

Customization

FollowUp CRM
9.8
Korero
8.1
Custom fields
FollowUp CRM
10.0
Korero
7.3
Custom objects
FollowUp CRM
9.0
Korero
Scripting environment
FollowUp CRM
10.0
Korero
8.6
API for custom integration
FollowUp CRM
10.0
Korero
8.2

Security

FollowUp CRM
10.0
Korero
8.5
Single sign-on capability
FollowUp CRM
10.0
Korero
Role-based user permissions
FollowUp CRM
10.0
Korero
8.5

Social CRM

FollowUp CRM
10.0
Korero
6.4
Social data
FollowUp CRM
10.0
Korero
6.4
Social engagement
FollowUp CRM
10.0
Korero

Integrations with 3rd-party Software

FollowUp CRM
7.7
Korero
Marketing automation
FollowUp CRM
10.0
Korero
Compensation management
FollowUp CRM
5.5
Korero

Platform

FollowUp CRM
10.0
Korero
8.1
Mobile access
FollowUp CRM
10.0
Korero
8.1

Pros

FollowUp CRM

  • We love the dashboard feature. This is where we spend the majority of our time. The dashboard helps us avoid missing bid dates and deadlines.
  • The system is very intuitive and a new user will be up to speed within one hour after they start using the system. There is only one place to enter all data. This allows for ease of use and minimizes data entry mistakes.
  • Every task is date stamped to insure proper work flow and holds the team accountable to each other.
Gregg Wallick | TrustRadius Reviewer

Korero

  • User friendly
  • Great support
  • Very affordable
  • Simple to use
Anonymous | TrustRadius Reviewer

Cons

FollowUp CRM

  • It really needs to have the capability of listing numerous phone #s with a note beside each one ("his cell#", "her work#", "do not call before 9a.m.", etc.).
  • It really needs to have the capability of listing numerous e-mail addresses ("hers", "his", "her email address at work", etc.).
  • It would be nice to have a separate general information box where we could put comments in that would show every time we bring up the account (such as "her nickname is Bobbi", "their dogs name is Fido, "their son is currently stationed in France", "husband is going through chemotherapy", etc.), which would help us to remember personal details that are important to our clients.
Betsy Young | TrustRadius Reviewer

Korero

  • UI and UX
  • They provide good support but it can be improved
Anonymous | TrustRadius Reviewer

Usability

FollowUp CRM

No score
No answers yet
No answers on this topic

Korero

Korero 8.5
Based on 3 answers
I’m pretty happy with Korero as it gives me an easy to use interface and a holistic view for my sales and recruitment requirements.It helps me keep a tab on various open opportunities and ones in the pipeline. At this point of time, my business requirements are well met.
Jagdeep Kaur | TrustRadius Reviewer

Support Rating

FollowUp CRM

No score
No answers yet
No answers on this topic

Korero

Korero 7.9
Based on 3 answers
The support team is open for discussions and to look into to improve the system that is suits for us. If needed they are always available and they solve problems very fast. They give us the feeling that we are important for them. They don’t charge extra for any small questions. The support is very friendly.
Anonymous | TrustRadius Reviewer

Alternatives Considered

FollowUp CRM

My company had already implemented FollowUp Power CRM for Construction before I arrived. I have used other CRM programs in the past, and FollowUp Power is much more user friendly, and I have already seen a direct increase in my lead to customer conversion ratio as well as increased sales
Anonymous | TrustRadius Reviewer

Korero

Price point is a great advantage as it combines ATS and CRM .Easy to navigate and the best part is if I feel something is missing and needs improvement, I leave feedback and the company acts upon it. The support team is very responsive and my work has never been hindered.
Jagdeep Kaur | TrustRadius Reviewer

Return on Investment

FollowUp CRM

  • I have seen a lot better tracking on my jobs when it comes to scheduling and staying on top of my jobs.
  • The dashboard is part of my daily routine it tells me exactly what I need to follow up on weather it is calling the customer or checking on the customer.
  • Payments or what the current status of the job is.
Tom Baker | TrustRadius Reviewer

Korero

  • Increased sales' achievements by considerable number
Anonymous | TrustRadius Reviewer

Screenshots

Pricing Details

FollowUp CRM

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

FollowUp CRM Editions & Modules

Additional Pricing Details

Korero

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Optional
$0.00

Korero Editions & Modules

Edition
Basic$10.001
Professional$22.001
  1. per user
Additional Pricing Details
Pricing is computed on a monthly basis, exclusive of VAT and minimum time is 1 month.

Rating Summary

Likelihood to Recommend

FollowUp CRM
10.0
Korero
8.8

Usability

FollowUp CRM
Korero
8.5

Support Rating

FollowUp CRM
Korero
7.9

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