62 Ratings
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Score 9 out of 100
105 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 9.6 out of 100

Attribute Ratings

  • Forcepoint Data Loss Prevention is rated higher in 1 area: Usability
  • Zix Email Encryption (ZixEncrypt) is rated higher in 2 areas: Likelihood to Renew, Support Rating
  • Forcepoint Data Loss Prevention and Zix Email Encryption (ZixEncrypt) are tied in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.9

Forcepoint DLP

89%
34 Ratings
8.9

Zix Email Encryption (ZixEncrypt)

89%
102 Ratings

Likelihood to Renew

7.6

Forcepoint DLP

76%
7 Ratings
8.5

Zix Email Encryption (ZixEncrypt)

85%
6 Ratings

Usability

9.0

Forcepoint DLP

90%
1 Rating
8.9

Zix Email Encryption (ZixEncrypt)

89%
100 Ratings

Availability

Forcepoint DLP

N/A
0 Ratings
9.0

Zix Email Encryption (ZixEncrypt)

90%
6 Ratings

Performance

Forcepoint DLP

N/A
0 Ratings
9.0

Zix Email Encryption (ZixEncrypt)

90%
6 Ratings

Support Rating

5.3

Forcepoint DLP

53%
24 Ratings
8.8

Zix Email Encryption (ZixEncrypt)

88%
11 Ratings

In-Person Training

Forcepoint DLP

N/A
0 Ratings
9.1

Zix Email Encryption (ZixEncrypt)

91%
1 Rating

Online Training

Forcepoint DLP

N/A
0 Ratings
8.0

Zix Email Encryption (ZixEncrypt)

80%
3 Ratings

Implementation Rating

Forcepoint DLP

N/A
0 Ratings
8.1

Zix Email Encryption (ZixEncrypt)

81%
14 Ratings

Configurability

Forcepoint DLP

N/A
0 Ratings
9.0

Zix Email Encryption (ZixEncrypt)

90%
2 Ratings

Ease of integration

Forcepoint DLP

N/A
0 Ratings
9.1

Zix Email Encryption (ZixEncrypt)

91%
1 Rating

Product Scalability

Forcepoint DLP

N/A
0 Ratings
9.0

Zix Email Encryption (ZixEncrypt)

90%
3 Ratings

Vendor post-sale

Forcepoint DLP

N/A
0 Ratings
9.0

Zix Email Encryption (ZixEncrypt)

90%
2 Ratings

Vendor pre-sale

Forcepoint DLP

N/A
0 Ratings
9.1

Zix Email Encryption (ZixEncrypt)

91%
2 Ratings

Likelihood to Recommend

Forcepoint

It's very user friendly and easy to use. Rules can be managed on user-friendly interface web site console. For-example, violation can be release via management module. It provide prevention sensitive data against accidental data loss and compromised. Rule set sometimes work, sometimes does not work. There is no OCR feature. Forcepoint DLP tool does not have any AI feature that can learn user behavior or data and produces alarm.
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Zix Corporation

Zix integrates well with Google Workspace to work seamlessly and behind the scenes. Whole message encryption (including attachments) can be programmed with a keyword or phrase in the subject line. Our staff finds that relatively easy to do. Plus, if our staff forget to add the keyword to encrypt the message, all messages are scanned for sensitive information and encrypted anyway. Great safeguard!
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Pros

Forcepoint

  • It has predominantly protected us from unauthorized parties and has provided us with better visibility and control over our data.
  • This software has also successfully prevented us from both malicious and accidental tasks, which are quite flexible actions when it comes to the violation of data loss prevention policies.
  • This product has been successful in improving compliance and even mitigating compliance violations, which further facilitated IT security.
  • I think there is room for improvement, as the user interface is slightly rough and difficult to adopt in the beginning. The software also hangs up at a few instances, which leads to some wasting of time and annoyance, but other than that, this software is good. The technical staff should work on the complexities for a better user experience.
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Zix Corporation

  • Zix scans outbound emails for personal financial information and encrypts accordingly.
  • Zix scans outbound emails for health information and encrypts accordingly.
  • Zix has an easy end-user interface enabling users to release false-positive encrypted emails without encryption and requiring the end-user to leave an explanation for why the email was released without encryption, therefore, leaving an audit trail.
  • Zix was very easy to implement on our email domain with a few clicks of the mouse.
Read full review

Cons

Forcepoint

  • Forcepoint technical support--specially for users who go with essential support--is challenging to get support on time. You need the ticket to be raised long beforehand to get support from TAC. However, in the case of enterprise support, its is not like this technical person will come on a priority basis.
  • However it comes with higher prices, especially for SMB, it is allowed to pay that amount for support only.
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Zix Corporation

  • There are so many functions available, I'm not sure if the deficiencies we see are actually with Zix or our lack of knowledge. So this in itself is a weakness.
  • Zix has had a lot of issues recently with outages. They've been remedied quickly, but there have been quite a few.
Read full review

Pricing Details

Forcepoint DLP

Starting Price

Editions & Modules

Forcepoint DLP editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Zix Email Encryption (ZixEncrypt)

    Starting Price

    Editions & Modules

    Zix Email Encryption (ZixEncrypt) editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      No setup fee

      Additional Details

      Likelihood to Renew

      Forcepoint

      We have been fairly happy with the product and how it has worked. We have looked at other vendors for url filter and such and have not found one that meets our needs or does what we have been doing with Websense. The product has been fairly stable and we have only had a few issues in the past. We have all seen that it was one of the highest leaders from the Gartner Group Magic Quadrant for Web Gateways.
      Read full review

      Zix Corporation

      It has almost perfectly surpassed all of our requirements, and interactions their people are a delight. We expect to continue using Zix to provide streamlined encrypted document delivery and for sensitive communications. It is also helpful that many lending institutions are standardized on the platform, making the high level of interaction that we have be as seamless as possible.
      Read full review

      Usability

      Forcepoint

      Product is very customizable and easy to setup and change on the fly.
      Read full review

      Zix Corporation

      From an admin side I believe that the portals need to be combined into one main web based portal. This would make it easier to access for admins when setting up policies and trying to view reports. That is the one area I would say Zix is not so easy to use. However, for the end user I believe the product is great as they really have little involvement.
      Read full review

      Reliability and Availability

      Forcepoint

      No answers on this topic

      Zix Corporation

      The availability of Zix has been very good. We have never had an outage due to an issue with the Zix portal or service. They plan their upgrades for off hours and do a good job of communicating any planned upgrades or outages well in advance. Zix has always been available when we need it.
      Read full review

      Performance

      Forcepoint

      No answers on this topic

      Zix Corporation

      there is no lag in transferring large encrypted documents. Real Estate transactions are horribly time sensitive and stressful. Zix performs flawlessly. It is always there, always responds without delay. It is probably dark magic.
      Read full review

      Support Rating

      Forcepoint

      Support from Forcepoint has been lacking. When calling in with a high priority issue we rarely are able to work with a technician immediately. The queue waits are very long and when you get through there are no support engineers available and we need to wait for a call back for hours it seems.
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      Zix Corporation

      I give it the high rating due to the fact support will be rarely needed. Zix documentation is pretty solid, clear, and helpful. When contacted, Zix did a good job in resolving the issues and we were able to move forward without any issues on the zix side. The app is easy to use, and again requires little support.
      Read full review

      In-Person Training

      Forcepoint

      No answers on this topic

      Zix Corporation

      The training is very thorough and well individualized for our application. It was done online with the trainer on telephone.I felt that they were truly interested in my success, and provided resources for follow up. The trainer was easily understood with thorough knowledge of the product and giving helpful advice for implementation.
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      Online Training

      Forcepoint

      No answers on this topic

      Zix Corporation

      The online training we received from Zix was very good. They did a good job of walking us through the entire setup process and also provided good documentation as a reference. It was valuable because we worked directly with our configuration and portal during the training. We weren't just working with a hypothetical example.
      Read full review

      Implementation Rating

      Forcepoint

      No answers on this topic

      Zix Corporation

      Zix was already implemented when I started. I migrated our Zix to the cloud version years later. Zix support did a great job assisting me in moving to the cloud. They worked with me the entire way, and it was a painless process. Moving to the cloud was a great recommendation. They were really thinking of our best interests.
      Read full review

      Alternatives Considered

      Forcepoint

      User friendly solution that makes it easy to deploy and manage. Forcepoint Data Loss Prevention very effective to protecting our valuable data on endpoints and where data lives like in the Cloud, server and on-premises disk drives and its valuable to just set policies once and start utilizing Forcepoint Data Loss Prevention solution.
      Read full review

      Zix Corporation

      We wanted something that was common in our industry so our clients and partners would understand it. We also wanted an email encryption system that was policy-based so our users didn't have to do anything to ensure private information was well-protected. Zix fits the bill in both instances.
      Read full review

      Scalability

      Forcepoint

      No answers on this topic

      Zix Corporation

      It has no problem with our workload. We depend heavily on the ability to transfer large documents securely through the system and it has never let us down.
      Read full review

      Return on Investment

      Forcepoint

      • The exchange of financial documents with customers creates extreme risk as data loss could result in financial and reputation damage to the customer. The cost of deploying Forcepoint is fractions of pennies compared to the potential financial impact of data loss.
      • There is some administrative overhead associated as false positives are inevitable, requiring a manual review and a potential loss of productivity.
      Read full review

      Zix Corporation

      • We've saved potentially millions of dollars in compliance fines by using Zix. The amount of HIPAA information that gets sent by email is staggering and prior to deploying Zix we were unprotected. The level of assurance and auditing trail is awesome and provides incredible value.
      • While many email users were at first inconvenienced they've come to appreciate the protection they received from the service because people often make mistakes when sending emails about the sensitivity of the information they are sharing they feel they have a safety net with Zix that is keeping them out of harm's way.
      Read full review

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