Infor Customer Experience Suite vs. PG Forsta HX Platform
Infor Customer Experience Suite vs. PG Forsta HX Platform
Product | Rating | Most Used By | Product Summary | Starting Price |
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Infor Customer Experience Suite | N/A | The Infor Customer Experience Suite (CX Suite) bundles Infor CRM and CPQ, as well as the Infor MRM, Omni-Channel Campaign Management, and the Infor Interaction Advisor, with other capabilities such as contract management, sales intelligence, and Infor Rhythm BtoB. | N/A | |
PG Forsta HX Platform | N/A | The PG Forsta HX platform, the technology and research solution formed from the Forsta solution based on the combined (through merger) technology of Dapresy, Confirmit, and FocusVision, and later by the acquisition of Press Ganey in 2022, is a customer experience management solution featuring both forms and text analysis to understand the Voice of the Customer. | N/A |
Infor Customer Experience Suite | PG Forsta HX Platform | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
Infor Customer Experience Suite | PG Forsta HX Platform | |
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Top Pros |
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Top Cons |
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Infor Customer Experience Suite | PG Forsta HX Platform | |
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Small Businesses | Sogolytics Score 8.9 out of 10 | Sogolytics Score 8.9 out of 10 |
Medium-sized Companies | CustomerSuccessBox Score 9.5 out of 10 | CustomerSuccessBox Score 9.5 out of 10 |
Enterprises | Quadient Inspire Score 9.4 out of 10 | Quadient Inspire Score 9.4 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Infor Customer Experience Suite | PG Forsta HX Platform | |
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Likelihood to Recommend | 9.0 (2 ratings) | 9.0 (25 ratings) |
Likelihood to Renew | - (0 ratings) | 9.0 (19 ratings) |
Usability | - (0 ratings) | 7.1 (5 ratings) |
Support Rating | - (0 ratings) | 8.0 (3 ratings) |
Implementation Rating | - (0 ratings) | 9.0 (2 ratings) |
Infor Customer Experience Suite | PG Forsta HX Platform | |
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Likelihood to Recommend | Infor | PG Forsta |
Pros | Infor | PG Forsta |
Cons | Infor | PG Forsta |
Likelihood to Renew | Infor No answers on this topic | PG Forsta |
Usability | Infor No answers on this topic | PG Forsta |
Support Rating | Infor No answers on this topic | PG Forsta |
Implementation Rating | Infor No answers on this topic | PG Forsta |
Alternatives Considered | Infor No answers on this topic | PG Forsta |
Return on Investment | Infor | PG Forsta |
ScreenShots |