Likelihood to Recommend For FortiGate Firewall, the basic functionality and requirement is met easily as Fortigate is among market leaders in NGFW. There are some extra points that inclined us to use Fortigate as our main Firewall. [Fortinet]Fortigate has a very well refined and functional SD-WAN solution when it comes to load balancing for normal Internet Traffic. SD-WAN - Load balancing of Internet traffic is a USP of Fortigate and makes it stand tall in the competition. Be it 3 or more Internet Links, multiple Subnets/segments of users to distribute and bandwidth load balancing for links and users. SLA based monitoring of Internet Links / MPLS links, makes it even better to choose the links on the basis of performance (Latency, packet loss, Jitter etc). SSL VPN configuration - The deep CLI-level debugging is also very helpful in troubleshooting. Type of tunnel can be easily configured - Full Tunnel or Split Tunnel for SSL. Though, I think Fortigate is one of the best options for small and mid-sized organizations, there are some areas for improvement. First, the CLI interface is very hard to adapt as the commands and directory hierarchy is very different for common syntax and standards.
Read full review It's well suited for large and medium-sized companies looking to increase their security and comply with local regulations. Smaller companies probably wouldn't see the same benefit because the cost of convenience wouldn't be as attractive. Anyone handling credit card information, medical information, or secure customer information could greatly benefit from this solution.
Read full review Pros It is the most reliable NGFW that we have ever been touch with it. You can easily upgrade the firewall cluster firmware without user attention!!! User IDentity based feature is fantastic and intrusion prevention just works with least false-positive possible. Very reachfull and intuitive GUI, just love it Read full review Works well with the free Authpoint client and the OpenVPN clinet. Token management is simple and hosted completely in the cloud to reduce overall complexity Setup was simple and and staighforward Suppports several authentication methods we have used both RADIUS and SAML effectively, but ADFS, IDP, RDWeb, and RESTful API, and other custom apps are supported. Geofencing for RDP has been very useful as it is independant of our firewall geofencing. This is quite useful for organizations like us who do not Geofence at at the firewall level so as to provide global access to resources on the DMZ. Read full review Cons When we switched to Fortinet Fortigate, it took some time getting used to and become familiar with the new interface. Being used to strictly command-line interfaces, a full GUI-based firewall was something brand new. Careful planning had to be done when creating rules to ensure we didn't miss anything. However, once we got used to the new GUI interface, going from one Fortinet product to another was simple, as Fortinet used the same interface for all of its devices. Read full review Integration with on-premise AD is not working, even after speaking with the support team, it could not get resolved. There is no better documentation on this topic as well Integration with Azure AD is not supported without the presence of on-prem AD Logs information is not precious, it provides a generic code in some cases, making it harder to troubleshoot. The Watchguard AuthPoint App in AppStore has some issues, after it's activated there is no approval request being sent to the phone, and there is no way to troubleshoot this, the only way to make it work is by uninstalling the app and reinstalling it again. Read full review Likelihood to Renew Fortinet's products have kept improving with new software releases and they continue to deliver great value. Their support is also very good. I believe that as a small enterprise, their products have given us competitive advantage delivering features and functionality that enable us to innovate and do things better. They also continue to be a leader in the markets they serve.
Read full review Today to ensure our ISO 27001 certification it is important that we maintain this solution. Today it is part of the way any employee within the organization works, we no longer have any other way of working and it is the simplest way to ensure that access to the workstation is done with MFA.
Read full review Usability The user interface shared among many simultaneous users is very easy to get around. With shared favorites among users, most tasks are easily bookmarked and can quickly be found and edited. Their strategy for web filter integration is easy to understand and manage as well. With some general direction, setup and maintenance were easy to do and easy to teach others in the organization to do as well.
Read full review After initial setup, it practically runs itself. Onboarding new users is fast and easy as it should be. The AuthPoint mobile app is small and simple to use. The only reason I do not give it a 10 is that I frequently get complaints from end users that the AuthPoint app is "constantly downloading". In fact, it's not downloading anything and that what the users are seeing in the app is a timer for the 6-digit code that changes every minute.
Read full review Reliability and Availability We had didn't any hardware failures at our two main office locations and upgraded our units last year after using them for about 5-6 years
Read full review It failed a couple of times for a period of an hour or so, where systems were down.
Read full review Performance Good performance and really good integration. We have integration with Microsoft AD.
Read full review Never had a problem with Authpoint servers.
Read full review Support Rating We live in Turkey. Fortinet's Turkey office [dealt] constantly with us in our every problem or our experience. In addition, global support teams also supported every ticket we opened in every problem we encountered. They support innovative approaches and evaluate and offer solutions. In this context, they were very supportive of the problems we encountered in previous versions.
Read full review WatchGuard support is always quick and reliable. They have urgency levels that you are able to select when creating your support ticket, and they respond in accordance to the severity that you have set. I have never had an issue with getting someone on the phone in the same business day, even for very low priority issues.
Read full review In-Person Training I received it a couple years afters use it and it was just to confirm my knowledge about the tool.
Read full review It was an Onsite demo at the ditributor with the benefits of Watchguard Authpoint. Was very nice to see the abilities of the product. This Demo was a few years back, since then Authpoint changed allot. It is very nice for partners that you can get this demo without any aditional cost.
Read full review Online Training We use the online training for all our employees. There are both sales and technical trainings available and there even is a technical certification. You can use this for the Watchguard Partner Program which can give you aditional benefits. Every now and then you have a webinar that discusses multiple Watchguard products.
Read full review Implementation Rating Make sure that you have the most current version of FortiOS. Make sure all Fortigates are on the same version
Read full review the first time it takes more effort. It is helpful to already understand how each authentication type works. Then it's much easier to understand the MFA solution that you implement. It is useful to check the release notes from time to time and update the key parts of the Watchguard Authpoint. Authpoint Gateway, Logon App, RDWeb... Also, it's useful to set up notifications when something goes wrong or sometimes check the statistics of how many requests are being approved/denied, etc.
Read full review Alternatives Considered [Fortinet] FortiGate is not only cost effective but it gives the comprehensive security against the APT attacks and gives the complete traffic visibility and granular control. You can easily create the VDOMs (Virtual firewall) within a Fortigate firewall and customize the dashboard as per your requirement if you have multiple VDOMs within a single firewall.
Read full review I would slot Authpoint (as a product) as better than ESET but not Duo. ESET has the same limitations as Watchguard in the OTP support. It also is an on-prem installed console rather than a cloud, which increases cost and maintenance requirements. The duo now supports standard OTP for admin accounts, so it can be managed by a team. Duo support however leaves a lot to be desired and gives Watchguard the edge
Read full review Scalability My environments are pretty small (less than 100 users per location) so no issues here.
Read full review We are a medium-sized company. We don't need rapid scaling.
Read full review Return on Investment Fortigates have an interesting bundle model for support and subscription services that make it an attractive option to deploy Firewall, IDS, Ant-virus, anti-SPAM in a single device. The cost of the bundle is pretty much what you pay for the device, not requiring huge expenditures on it's time to renew the hardware. Read full review Our end uses found this product very easy to use. Using one overview session, I have not had to follow up with users to access the product. Once deployed, other users in our environment heard about the ease of use. We then had a 25% increase in requests for the product. This product has added to the overall satisfaction of users having to work offsite, attend conferences and other travel while still being able to stay connected to their work product. Read full review ScreenShots WatchGuard AuthPoint Screenshots