What users are saying about
4 Ratings
4 Ratings
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Score 8.2 out of 100
229 Ratings
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Score 7.2 out of 100

Likelihood to Recommend

Fountain

Fountain is easy to use on the front end with recruiting as well as the back end with customization around candidate profiles and portfolio management. Recruiting and onboarding have been a game-changer since utilizing Fountain. We use text messaging to help with recruitment efforts. The reports and analytics are perfect as it shows a dashboard of all our team's efforts.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Success Factors is really well suited to handling needs of my organization. They've done a good job integrating with our course catalog and making it easy to book courses right from within the application. It falls short in letting managers cascade their objectives easily. When I cascade an objective, the cascaded objective will often inherit comments from my own objective and share them down to my reports - not ideal behavior.
Anonymous | TrustRadius Reviewer

Feature Rating Comparison

Recruiting / ATS

Fountain
9.1
SAP SuccessFactors
4.4
Job Requisition Management
Fountain
9.0
SAP SuccessFactors
8.3
Company Website Posting
Fountain
9.0
SAP SuccessFactors
8.5
Publish to Social Media
Fountain
8.0
SAP SuccessFactors
7.5
Job Search Site Posting
Fountain
10.0
SAP SuccessFactors
8.3
Customized Application Form
Fountain
9.0
SAP SuccessFactors
Resume Management
Fountain
9.0
SAP SuccessFactors
Duplicate Candidate Prevention
Fountain
8.0
SAP SuccessFactors
8.2
Candidate Search
Fountain
10.0
SAP SuccessFactors
Applicant Tracking
Fountain
9.0
SAP SuccessFactors
8.4
Collaboration
Fountain
10.0
SAP SuccessFactors
Task Creation and Delegation
Fountain
9.0
SAP SuccessFactors
Email Templates
Fountain
9.0
SAP SuccessFactors
User Permissions
Fountain
10.0
SAP SuccessFactors
Notifications and Alerts
Fountain
9.0
SAP SuccessFactors
8.4
Reporting
Fountain
9.0
SAP SuccessFactors

Human Resource Management

Fountain
SAP SuccessFactors
7.8
Employee demographic data
Fountain
SAP SuccessFactors
7.7
Employment history
Fountain
SAP SuccessFactors
8.3
Job profiles and administration
Fountain
SAP SuccessFactors
6.8
Workflow for transfers, promotions, pay raises, etc.
Fountain
SAP SuccessFactors
6.7
Organizational charting
Fountain
SAP SuccessFactors
7.7
Organization and location management
Fountain
SAP SuccessFactors
7.9
Compliance data (COBRA, OSHA, etc.)
Fountain
SAP SuccessFactors
9.3

Payroll Management

Fountain
SAP SuccessFactors
8.8
Pay calculation
Fountain
SAP SuccessFactors
9.1
Support for external payroll vendors
Fountain
SAP SuccessFactors
8.8
Off-cycle/On-Demand payment
Fountain
SAP SuccessFactors
10.0
Benefit plan administration
Fountain
SAP SuccessFactors
8.9
Direct deposit files
Fountain
SAP SuccessFactors
9.0
Salary revision and increment management
Fountain
SAP SuccessFactors
7.3
Reimbursement management
Fountain
SAP SuccessFactors
8.5

Leave and Attendance Management

Fountain
SAP SuccessFactors
7.9
Approval workflow
Fountain
SAP SuccessFactors
7.9
Balance details
Fountain
SAP SuccessFactors
7.9
Annual carry-forward and encashment
Fountain
SAP SuccessFactors
7.8

Employee Self Service

Fountain
SAP SuccessFactors
7.9
View and generate pay and benefit information
Fountain
SAP SuccessFactors
6.8
Update personal information
Fountain
SAP SuccessFactors
8.1
View company policy documentation
Fountain
SAP SuccessFactors
8.1
Employee recognition
Fountain
SAP SuccessFactors
8.4
View job history
Fountain
SAP SuccessFactors
8.2

Asset Management

Fountain
SAP SuccessFactors
7.6
Tracking of all physical assets
Fountain
SAP SuccessFactors
7.6

HR Reporting

Fountain
SAP SuccessFactors
7.1
Report builder
Fountain
SAP SuccessFactors
7.1
Pre-built reports
Fountain
SAP SuccessFactors
7.0
Ability to combine HR data with external data
Fountain
SAP SuccessFactors
7.2

Onboarding

Fountain
SAP SuccessFactors
8.3
New hire portal
Fountain
SAP SuccessFactors
8.2
Manager tracking tools
Fountain
SAP SuccessFactors
8.0

Performance and Goals

Fountain
SAP SuccessFactors
8.3
Corporate goal setting
Fountain
SAP SuccessFactors
8.2
Individual goal setting
Fountain
SAP SuccessFactors
8.1
Line-of sight-visibility
Fountain
SAP SuccessFactors
7.5
Performance tracking
Fountain
SAP SuccessFactors
8.0

Performance Management

Fountain
SAP SuccessFactors
8.0
Performance plans
Fountain
SAP SuccessFactors
7.9
Performance improvement plans
Fountain
SAP SuccessFactors
7.3
Review status tracking
Fountain
SAP SuccessFactors
8.1
Review reminders
Fountain
SAP SuccessFactors
8.0
Multiple review frequency
Fountain
SAP SuccessFactors
7.6

Succession Planning

Fountain
SAP SuccessFactors
9.3
Create succession plans/pools
Fountain
SAP SuccessFactors
9.4
Candidate ranking
Fountain
SAP SuccessFactors
9.2
Candidate search
Fountain
SAP SuccessFactors
9.4
Candidate development
Fountain
SAP SuccessFactors
9.3

Pros

Fountain

  • Various integrations with third party systems
  • Scaling and managing applicant funnels
  • Easy to navigate
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • The Recruiting module is one of the best tools on SuccessFactors. This has so many capabilities and has truly helped managing all the positions and candidates that have applied to our requisitions.
  • The Learning module is a great asset to provide and push out required training for all employees. Tracking and reporting is seamless and easy to execute. Easy to manage, update and provide to all or a few employees.
  • Performance and Goals module is a great way to track and maintain professional and personal goals. This process is easy to track, update when needed, and beneficial for manager and direct reports. Powerful and accurate goal management for all levels.
  • Reporting module is easy to create own customized reports as needed that may not be standard out of the box. Ability to share those reports across groups/employees is extremely beneficial.
  • The org chart functiality is really impressive. You can make edits/changes within the org chart that have real time effects. The ease to view divisions and company org charts is so simple. One of the best features of any HRIS I have ever experienced.
Adam Kasten, PHR | TrustRadius Reviewer

Cons

Fountain

  • UI can be a bit chaotic
  • Integration with other platforms isn't as seamless as other platforms
  • Reporting isn't as flexible
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • There is a high level of disparity between some of the products. Many were purchased later on and "bolted" to the existing software. Unfortunately, there are always parts of this purchased software that do not mesh well with the existing system. They sometimes require separate log ins, additional uploads/permission/management, and sometimes separate reporting. There hasn't been much of an effort by SuccessFactors to better align these products so that there is a fluid transition between the modules.
  • The system lags in several key areas. The latest software update (v12) adds a far more robust homepage, however, it slows the initial site load considerably. Navigation between the modules is also very slow.
  • Parts of the software are dated. They either lack functionality that most systems have today or simply look like older technology. The v12 update improves on this issue but is only available for some modules.
  • Much of the software feels like it was "designed" by programmers. The user interface is not the most intuitive and can be confusing for non tech-savvy users. Even more astute users struggle with over-complicated processes and layouts.
Anonymous | TrustRadius Reviewer

Likelihood to Renew

Fountain

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 13 answers
Support is still lacking. If we don't have a critical business need where we're looking to license something new, there is no partnership with SuccessFactors. Unless of course you purchase the Platinum Support which we did not. It is difficult for us to take advantage of new functionality when we have professional services fees that will be incurred as a result. We're in a tough economy and our budgets are slim. We don't have wiggle room to add $5k here or $10k there. The overall integration into a total HCM solution is also lacking.
Anonymous | TrustRadius Reviewer

Usability

Fountain

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 2.7
Based on 3 answers
For Key users, it is not really friendly. There are lot of hidden buttons which makes the experience difficult.For end user, it is quite easy.
Anonymous | TrustRadius Reviewer

Support Rating

Fountain

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 6.1
Based on 21 answers
The overall platform could use the updates, so the overall look of it seems more modern. Also, the number of possible customizations could be made more simple to implement. SAP SuccessFactors does have a helpline that is helpful and free. On a positive note, it is beneficial in our performance reviews and recruiting efforts.
Anonymous | TrustRadius Reviewer

Implementation Rating

Fountain

No score
No answers yet
No answers on this topic

SAP SuccessFactors

SAP SuccessFactors 3.6
Based on 1 answer
We had to delay go live of EC due to bad councelling of our implementation partner.
Anonymous | TrustRadius Reviewer

Alternatives Considered

Fountain

Fountain has continual upgrades and updates to help Fountain stand out against other HR platforms. It's easy to use UI helps with onboarding, recruiting, and every activity in between. There is great automation as candidates flow through the different funnels. Fountain helps us manage different applicants across different platforms in one central location.
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

Current environment includes ADP WorkforceNow and it had limitations on workflows and performance. Workday was reviewed but found to be cost prohibitive at the time. SF provided a good balance of needs we were looking for with core modules we needed to develop.
Tony Deblauwe | TrustRadius Reviewer

Return on Investment

Fountain

  • Great central location to keep all employee training
  • Easy to organize interviewing documents
  • Structure is very intuitive
Anonymous | TrustRadius Reviewer

SAP SuccessFactors

  • SF is not cheap. I wouldn't recommend it as a solution for a small business. And while it is constantly being developed, in my humble opinion it is not yet a mature enough player to provide a large business the flexibility and support that it needs. It is a good tool for mid-size businesses.
  • The amount of support that is needed from SF in order to use the system to its fullest potential can really only be gained with a dedicated support representative (very costly) and most changes that need to be made are additional charges and are outsourced to other preferred consultant groups that work regularly with SF. These are costly and can quickly add up based on the level of customization and changes that need to be made each year.
  • I'm in Human Resources so I hear all the moaning and complaining from managers and employees regarding performance management and compensation planning. I've been in several companies and used several other tools to administer comp and performance manaement. I will say that the base compensation, goal planning, and performance management modules in SF are efficient and easy to use and administer. Like any system, you just need to get through the initial implementation phase to reap the full rewards.
Jennifer Murillo | TrustRadius Reviewer

Screenshots

Pricing Details

Fountain

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

SAP SuccessFactors

General

Free Trial
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

Rating Summary

Likelihood to Recommend

Fountain
9.0
SAP SuccessFactors
6.3

Likelihood to Renew

Fountain
SAP SuccessFactors
2.7

Usability

Fountain
SAP SuccessFactors
2.7

Support Rating

Fountain
SAP SuccessFactors
6.1

Online Training

Fountain
SAP SuccessFactors
8.0

Implementation Rating

Fountain
SAP SuccessFactors
3.6

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