Fresa Gold vs. GTZShip

As we are using Fresa gold for more than 5 years, the support team is very good with proactive responses. As Fresa Team is also from freight forwarding industry, most of the solutions are already available in the software. Fresa blog has answers for most of the questions. All the doubts are cleared then and there because they are arranging daily training sessions (5pm IST).

GTZ is a simple platform that is easy to use and walks you through the shipment process. If I need to find a rate for a shipment I can find an answer in minutes and I can set up shipments right away or future orders ahead of time.

Incentivized

• Preparing Booking Confirmation, Sending Invoices to customer
• Attaching Documents on the job for future retrievals
• Generating Balance Sheet, Profit and Loss, Trial Balance
• Sending outstanding letters to all the customer in single click

• Great customer service.
• Ease of use.
• Competitive pricing.
• Plenty of options.

Incentivized

• Integration with India customs EDI for CHA operations
• Integration with GST portal of India Government
• Integration with Inttra for carrier operations

• The need to track carriers that are inbound.
• Notification of delays in pickup.
• Quicker processing of billing.

Incentivized

My representative is available to answer my questions and if she is not available there is someone at the call center that can help me right away. I have never had a problem reaching a representative to take care of my needs.

Incentivized

When I encountered an issue, your team took ownership and worked diligently to find a solution. The follow-up and updates provided were much appreciated

Incentivized

Different carriers and 3pl have different platforms for shipping. I have used Unishippers, MyFreightWorld, Navisphere, Saia and YRC. GTZ is by far simpler and quicker to get a quote and set up a shipment.

Incentivized

• Customers are getting on-time invoices and outstanding which is very useful to collect the revenue on time.
• Credit Customers are restricted if they have over due - this will be useful to avoid focusing on non-paid customers
• All communications are available in one system with user name and date/time - disputes are recorded for future reference

• Cost savings have helped the bottom line.
• Having the ability to set up shipments avoids delays in getting freight out.
• The ability to speak with a rep who takes care of problems satisfies the customers' needs.

Incentivized