What users are saying about
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
173 Ratings
14 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.2 out of 100

Sendinblue

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
173 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Feature Set Ratings

  • FreshMail ranks higher in 3 feature sets: Email & Online Marketing, Reporting & Analytics, Pre-Send Testing

Email & Online Marketing

8.4

FreshMail

84%
6.2

Sendinblue

62%
FreshMail ranks higher in 9/9 features

WYSIWYG email editor

8.5
85%
3 Ratings
6.5
65%
91 Ratings

Dynamic content

8.5
85%
3 Ratings
6.1
61%
83 Ratings

Ability to test dynamic content

9.0
90%
3 Ratings
6.0
60%
80 Ratings

Landing pages

9.0
90%
2 Ratings
6.0
60%
11 Ratings

A/B testing

8.0
80%
3 Ratings
6.5
65%
10 Ratings

Mobile optimization

7.0
70%
3 Ratings
6.2
62%
90 Ratings

Email deliverability reporting

10.0
100%
4 Ratings
6.6
66%
140 Ratings

List management

7.0
70%
3 Ratings
5.7
57%
97 Ratings

Triggered drip sequences

8.5
85%
3 Ratings
6.2
62%
54 Ratings

Reporting & Analytics

8.2

FreshMail

82%
6.9

Sendinblue

69%
FreshMail ranks higher in 3/3 features

Dashboards

8.0
80%
3 Ratings
8.0
80%
19 Ratings

Standard reports

8.0
80%
3 Ratings
6.0
60%
98 Ratings

Custom reports

8.5
85%
3 Ratings
6.8
68%
10 Ratings

Pre-Send Testing

8.4

FreshMail

84%
6.0

Sendinblue

60%
FreshMail ranks higher in 8/8 features

URL Validation

8.5
85%
2 Ratings
N/A
0 Ratings

Link Tracking

9.5
95%
2 Ratings
6.0
60%
48 Ratings

Image Validation

8.0
80%
2 Ratings
N/A
0 Ratings

Inbox Display

8.0
80%
2 Ratings
N/A
0 Ratings

Email Accessibility Tools

9.0
90%
2 Ratings
N/A
0 Ratings

Spelling and Grammar Check

8.0
80%
2 Ratings
N/A
0 Ratings

Spam Testing

8.0
80%
2 Ratings
N/A
0 Ratings

Email Previews

8.0
80%
2 Ratings
N/A
0 Ratings

Attribute Ratings

  • FreshMail is rated higher in 1 area: Likelihood to Recommend

Likelihood to Recommend

8.5

FreshMail

85%
3 Ratings
5.8

Sendinblue

58%
103 Ratings

Likelihood to Renew

FreshMail

N/A
0 Ratings
9.1

Sendinblue

91%
7 Ratings

Usability

FreshMail

N/A
0 Ratings
8.8

Sendinblue

88%
6 Ratings

Availability

FreshMail

N/A
0 Ratings
9.1

Sendinblue

91%
2 Ratings

Performance

FreshMail

N/A
0 Ratings
9.1

Sendinblue

91%
2 Ratings

Support Rating

FreshMail

N/A
0 Ratings
1.8

Sendinblue

18%
16 Ratings

Implementation Rating

FreshMail

N/A
0 Ratings
9.1

Sendinblue

91%
3 Ratings

Product Scalability

FreshMail

N/A
0 Ratings
9.1

Sendinblue

91%
1 Rating

Likelihood to Recommend

FreshMail

The platform works very well for sending emails with simple layouts, it also allows you to keep track of the opening data of those who receive the emails. The platform could improve its ability to modify databases and integrate with other platforms in order to automate some of the marketing actions.
Read full review

SendinBlue

We have only been using for a month, but not finding the drag and drop working all that well. Still have to go back in again and work out how to move sections around. This should be a simple process, but it is not.
Read full review

Pros

FreshMail

  • Location targeting to filter people based on their region
  • Auto responding to questions and similar inquiries related to content
  • Engaging and building interest in the product
Read full review

SendinBlue

  • Sendinblue allows you to send emails that do not arrive in spam
  • Sendinblue, through its security measures and filters, helps keep contact databases well organized and up to date
  • Sendinblue offers an easy-to-use newsletter creation tool and, in case of lack of inspiration, many templates
Read full review

Cons

FreshMail

  • My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.
  • I don’t like the fact that you can’t edit your template in HTML in their editing program (FreshMail Designer). This is probably isn’t a big deal for most people but some of us like to take over every detail of the template.
Read full review

SendinBlue

  • As I support two organizations for use of Sendinblue, it would be nice to link accounts for the purpose of sharing campaign builder assets between organizations.
  • The ability to build and use campaign templates for deployment in "one-off" emails generated through the inbox.
  • A folder structure withing image files to organize graphic images, (i.e. Staff Photos, Company Logos, Product Image Files, etc.
  • Continued enhancements of the CRM component, email tracking, hierarchical account relationships.
Read full review

Pricing Details

FreshMail

Starting Price

Editions & Modules

FreshMail editions and modules pricing
EditionModules

Footnotes

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    Required

    Additional Details

    FreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month.

    Sendinblue

    Starting Price

    $0 per month

    Editions & Modules

    Sendinblue editions and modules pricing
    EditionModules
    Free01
    Lite252
    Premium653
    EnterpriseContact sales team4

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

    Likelihood to Renew

    FreshMail

    No answers on this topic

    SendinBlue

    SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
    Read full review

    Usability

    FreshMail

    No answers on this topic

    SendinBlue

    I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
    Read full review

    Reliability and Availability

    FreshMail

    No answers on this topic

    SendinBlue

    I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
    Read full review

    Performance

    FreshMail

    No answers on this topic

    SendinBlue

    Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
    Read full review

    Support Rating

    FreshMail

    No answers on this topic

    SendinBlue

    These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
    Read full review

    Implementation Rating

    FreshMail

    No answers on this topic

    SendinBlue

    If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
    Read full review

    Alternatives Considered

    FreshMail

    FreshMail stands out for its ease of email design. Being a specialised email tool, it is more versatile when it comes to obtaining data from users, it is more intuitive, as the amount of time that needs to be invested in learning how to design emails, landing pages, a/b testing and others, is much less than the competition
    Read full review

    SendinBlue

    I selected Sendinblue because my users and customers don't speak and read English, so the french version of an email solution was the best way to answer them. Since 2017, I always recommended Sendinblue to my customers and partners, even if they use another solution, I convert them and never go back again.
    Read full review

    Scalability

    FreshMail

    No answers on this topic

    SendinBlue

    They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
    Read full review

    Return on Investment

    FreshMail

    • Better Outreach
    • Hitting the objective of marketing prospects qualified
    • Return on cost
    Read full review

    SendinBlue

    • The ROI has been very positive - We have been able to bring the entire process in-house to the marketing department
    • We are saving time and money by not involving outside contractors
    • We save resources by not involving I.T.
    • The amount of time we save by being able to create the email from concept to completion, all by one person, is astronomical.
    • We save some cost by using the Sendinblue stock image options
    Read full review

    Screenshots

    Add comparison