What users are saying about
7 Ratings
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119 Ratings
7 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 10 out of 100

Sendinblue

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119 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 7.1 out of 100

Likelihood to Recommend

FreshMail

FreshMail is well suited for creating custom templates - very easy to use drag and drop interface
Holly Bouvier | TrustRadius Reviewer

Sendinblue

Sendinblue works openly with transactional email for the case of sales operators, so it is quite good in the commercial area. Therefore we want to recommend it to be used by salespeople who need a fast service when sending and collecting information about sales transactions. Sendinblue could have a huge reach if you work not only from emails, but also from social networks, mostly because it adapts to different data collection formats, which ultimately serve to obtain more varied analytical reports regarding the type of audience you hope to reach, and the number of customers you want to establish as the main target of the campaign within these social networks. Since the platform shows a fairly high level of security, since from the beginning of its use there have not been any kind of mishaps with information leaks or losses based on accidents (which could lead to the termination of such meetings), it can also be said that it serves to keep the content of past campaigns protected without any intrusion as mentioned above.
Jay Delao | TrustRadius Reviewer

Feature Rating Comparison

Email & Online Marketing

FreshMail
8.6
Sendinblue
6.9
WYSIWYG email editor
FreshMail
10.0
Sendinblue
8.0
Dynamic content
FreshMail
8.0
Sendinblue
6.7
Ability to test dynamic content
FreshMail
8.0
Sendinblue
6.4
A/B testing
FreshMail
9.0
Sendinblue
6.5
Mobile optimization
FreshMail
9.0
Sendinblue
7.2
Email deliverability reporting
FreshMail
10.0
Sendinblue
7.5
List management
FreshMail
8.0
Sendinblue
7.0
Triggered drip sequences
FreshMail
7.0
Sendinblue
6.8
Landing pages
FreshMail
Sendinblue
6.0

Reporting & Analytics

FreshMail
8.0
Sendinblue
7.2
Dashboards
FreshMail
10.0
Sendinblue
8.0
Standard reports
FreshMail
9.0
Sendinblue
6.8
Custom reports
FreshMail
5.0
Sendinblue
6.8

Pre-Send Testing

FreshMail
Sendinblue
7.1
Link Tracking
FreshMail
Sendinblue
7.1

Pros

FreshMail

  • I know that different email marketing systems have different deliverability rates that depend on the servers that are being used. I was irritated that I had to waste money on sending messages that were getting labeled as spam. Since switching to FreshMail I now have much better results.
Holly Bouvier | TrustRadius Reviewer

Sendinblue

  • Sendinblue's customer evaluation system is perhaps the most important point offered by the platform, since it serves to create delimitations regarding the type of customer that we plan to get for the company, and that can meet the payments corresponding to our work methodology. In other words, it can be moldable and adaptable to our sales style.
  • Sendinblue allows us to handle not only emails, but also several types of messages as an autoresponder once customers have contacted us, where we announce that the information has been properly received and that we will soon review the information and contact them directly, allowing them to become familiar with the company even during waiting times.
  • We have our own image library, where we can access different types of images depending on what we need for our specific campaign, or in any case, if we have already added an image to the Sendinblue platform that was not there by default, it is possible to access it again from the library.
  • The best thing about the support assistance offered by Sendinblue is that it is possible to receive answers from them at any time during the average working hours, in which we can receive Sendinblue usage data regarding doubts or conflicts we have at a technical level when developing some platform mechanics, and which have been easy to solve.
  • We are pleased with the fact that Sendinblue is such a good software for executing marketing plans. Sendinblue has managed to adapt to our needs as marketers by adapting to all the customer evaluation and follow-up operations we require in order to maintain an acceptable level of sales, and it's all thanks to the practicality of working within the platform.
Gregory Thomas | TrustRadius Reviewer

Cons

FreshMail

  • My campaign got delayed because of their moderation process. When I wrote them to ask what was going on they said they have some kind of anti-spam moderation process that was taking longer than usual.
  • I don’t like the fact that you can’t edit your template in HTML in their editing program (FreshMail Designer). This is probably isn’t a big deal for most people but some of us like to take over every detail of the template.
Holly Bouvier | TrustRadius Reviewer

Sendinblue

  • The customer support could use some improvement. When our company moved to SendinBlue, we already had a large email list to import. SendinBlue had to verify the list to ensure it was legitimate which is fine, but we received no email notification of needing verification and I didn't know until I tried sending an email. Everything up to that point indicated that the account was fine.
  • The email design feature could also use some work. It's fairly simple in it what it offers and I would have liked to see more content features. It would also be nice if they added a feature to preview the email on a mobile device.
Tim Sleeper | TrustRadius Reviewer

Likelihood to Renew

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 5 answers
SendinBlue is providing an excellent value to my business by simplifying and speeding up the way that we interact with our customers
Cameron Andrews | TrustRadius Reviewer

Usability

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 8.5
Based on 4 answers
I am a web designer and systems admin. I have not found anything with this system that was hard to use. Other systems make it hard to do simple tasks and is very limiting. SendinBlue doesn't limit you.
Kenny Williamson | TrustRadius Reviewer

Reliability and Availability

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
I have never had any planned outages in the time I have been using the software and have had no issues with accessing it.
Nathaniel Bradley | TrustRadius Reviewer

Performance

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 2 answers
Everything loads very quickly, it saves as you go along so you're unlikely to loose work if your computer fails. Reports are there immediately too so you're able to act quickly on customer engagement.
Nathaniel Bradley | TrustRadius Reviewer

Support Rating

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 6.0
Based on 10 answers
These people helped me identify errors when setting up DKIM and were more than helpful in trying to diagnose low open rates with a few campaigns identifying where improvement can be made and how to more effectively manage contact lists. The support is excellent.
Justin Germino | TrustRadius Reviewer

Implementation Rating

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 10.0
Based on 2 answers
If you follow all the steps of the setup process they give you, any one can set this up in about 1 - 2 hours.
Kenny Williamson | TrustRadius Reviewer

Alternatives Considered

FreshMail

No answers on this topic

Sendinblue

For email creation, delivering, and reporting, I would put Sendinblue in the same category (if not higher for overall value) as the other email platforms I have used.
Anonymous | TrustRadius Reviewer

Scalability

FreshMail

No score
No answers yet
No answers on this topic

Sendinblue

Sendinblue 9.1
Based on 1 answer
They have multiple options for upgrading bigger senders or if you need more emails sent in a month.
Nathaniel Bradley | TrustRadius Reviewer

Return on Investment

FreshMail

  • Our open rates and CTR’s are way up after moving to FreshMail. It’s all about avoiding having your messages sent to spam folders and no service has worked better for us.
Holly Bouvier | TrustRadius Reviewer

Sendinblue

  • Our previous mail client didn't sent all the emails within a short time frame which caused issues for us in terms of our advertisers. Switching to SendinBlue was very helpful in this aspect, and the ease of creating and editing newsletters have made us much more timely with our newsletter blasts.
Michelle Young | TrustRadius Reviewer

Screenshots

Pricing Details

FreshMail

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Yes
Entry-level set up fee?
Required

FreshMail Editions & Modules

Additional Pricing Details
FreshMail is absolutely free if you send less than 2000 emails to up to 500 subscribers per month.

Sendinblue

General

Free Trial
Yes
Free/Freemium Version
Yes
Premium Consulting/Integration Services
Entry-level set up fee?
No

Sendinblue Editions & Modules

Edition
Free$01
Lite$251
Premium$651
EnterpriseContact sales team
  1. per month
  2. none
Additional Pricing Details
SendinBlue pricing is based on the number of email messages sent, rather than the number of contacts you keep in your account. Try SendinBlue with a free account and send up to 9,000 emails per month (300 emails per day). As your business grows, you can upgrade to a plan that meets your needs without breaking the bank! Send up to 40,000 emails per month for just $7.37 -- or send even more emails at great prices.

Rating Summary

Likelihood to Recommend

FreshMail
9.0
Sendinblue
6.2

Likelihood to Renew

FreshMail
Sendinblue
9.1

Usability

FreshMail
Sendinblue
8.5

Reliability and Availability

FreshMail
Sendinblue
9.1

Performance

FreshMail
Sendinblue
9.1

Support Rating

FreshMail
Sendinblue
6.0

Implementation Rating

FreshMail
Sendinblue
10.0

Scalability

FreshMail
Sendinblue
9.1

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