SendinBlue a must in your email or sms campaigns
Overall Satisfaction with SendinBlue
I use SendinBlue for our central reservations email blast system. We also have integrated our contact forms with SendinBlue through multiple websites. We also send out email blasts for two other organizations as well on a monthly basis.
Pros
- They do responsive design templates that are viewable on any platform or device.
- The system is easy to use.
- The setup takes only a few minutes to set up
- The analytics are far superior to other platforms.
Cons
- They need to include the ability to add a click to call feature in the responsive templates.
- The ability to separate the logo from the navigation.
- Faster process to setup an email blast.
- Once set up we increased our click through rate from 3 - 4 % to 25 - 35%.
- We were getting less people opting out of the email blast as it was now viewable on their mobile devices.
- They have the best customer service I have seen. I usually have a response to any questions within 1 - 2 hours.
- Constant Contact, stream send and MailChimp
SendinBlue had better a report so I would be able to see real time analytics on a campaign once I sent it out. The custom ip address with SendinBlue is not shared like it is with our systems. The responsive templates and the ability to do inbox testing before it sends out were the things that sold me. The free version was not limited to the list amount like the other systems. They really want you to test it out first before you buy, because you will be hooked right away.
Brevo Feature Ratings
Using SendinBlue
1 - supplier contact, consumer connection.
1 - You need no skills to support SendinBlue. It's very user friendly.
- Responsive design
- Analytics
- Better email conversion
- Intergrated our online contact forms to pull in customer info and email address into the contact lists.
- Pull in Facebook users into a separate contact list.
- Use SendinBlue to manage email blast lists for other organizations.
- Use the sms campaigns to connect with users.
- Email re-marketing to users in who abandon through the booking process.
Evaluating SendinBlue and Competitors
Yes - I replaced StreamSend with SendinBlue. The responsive design templates, excellent reporting and better email deliverability.
- Price
- Product Features
- Product Usability
- Product Reputation
- Analyst Reports
- Third-party Reviews
Poduct usability and features
I wouldn't change it.
SendinBlue Implementation
- Implemented in-house
Change management was minimal
- No issues
SendinBlue Support
Pros | Cons |
---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
When I was trying to implement the API with our contact form, they gave me the step by step [process] I needed to do, plus [information on] how the code need to be laid out.
Using SendinBlue
Pros | Cons |
---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- Adding images without re-sizing them in a different application first.
- Starting a new campaign was very simple. The step by step process is easy.
- Getting a email blast ready was simple
- None
Yes - very well on mobile.
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