Freshsales vs. Freshworks Customer Service Suite
Freshsales vs. Freshworks Customer Service Suite
Product | Rating | Most Used By | Product Summary | Starting Price |
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Freshsales | N/A | Freshsales is a sales force automation solution for sales teams. It provides features that help salespeople to attract quality leads, engage in contextual conversations, drive deals with AI-powered insights, and nurture customer relationships. With built-in email, phone, chat, and telephony, Freshsales gives sales teams more time for selling by automating the sales process. It includes Freddy AI, salespeople can get insights into the best deals to go after and what actions to take and predict… | $11 per month per user | |
Freshworks Customer Service Suite | N/A | Freshworks Customer Service Suite is an AI-powered, comprehensive solution for offering customers seamless experiences today and in the future. | $35 per month per agent |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
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More Pricing Information |
Freshsales | Freshworks Customer Service Suite | |
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Top Pros |
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Top Cons |
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Sales Force Automation |
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Marketing Automation |
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CRM Project Management |
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CRM Reporting & Analytics |
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Customization |
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Security |
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Platform |
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Freshsales | Freshworks Customer Service Suite | |
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Small Businesses | Salesmate Score 9.8 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Creatio Score 9.2 out of 10 | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | Creatio Score 9.2 out of 10 | Salesforce Service Cloud Score 8.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
Freshsales | Freshworks Customer Service Suite | |
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Likelihood to Recommend | 7.2 (52 ratings) | - (0 ratings) |
Usability | 7.3 (7 ratings) | - (0 ratings) |
Support Rating | 7.0 (6 ratings) | - (0 ratings) |
Freshsales | Freshworks Customer Service Suite | |
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Likelihood to Recommend | Freshworks Inc | Freshworks Inc No answers on this topic |
Pros | Freshworks Inc | Freshworks Inc No answers on this topic |
Cons | Freshworks Inc | Freshworks Inc No answers on this topic |
Usability | Freshworks Inc | Freshworks Inc No answers on this topic |
Support Rating | Freshworks Inc | Freshworks Inc No answers on this topic |
Alternatives Considered | Freshworks Inc | Freshworks Inc No answers on this topic |
Return on Investment | Freshworks Inc | Freshworks Inc No answers on this topic |
ScreenShots | Freshsales Screenshots | Freshworks Customer Service Suite Screenshots |