TrustRadius

Giftbit vs. Kangaroo Rewards

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Giftbit
Score 9.3 out of 10
Mid-Size Companies (51-1,000 employees)
Giftbit is a rewards platform that lets users buy, send & track digital gift cards. With its web application and API, dedicated customer support, and stats on user behavior and delivery - Giftbit is designed to make it easier to fulfill and manage reward and incentive programs.N/A
Kangaroo Rewards
Score 10.0 out of 10
Small Businesses (1-50 employees)
Kangaroo Rewards empowers brands to attract, keep, connect and grow their business by fostering customer loyalty. Kangaroo's loyalty reward program is a white-label, omnichannel solution with a built-in marketing engine. It is presented as a solution for physical store locations, franchise brands, eCommerce stores, and service-based industries. Kangaroo Rewards' can operate on any ios or Android tablet by simply downloading the app. This is ideal for any type of retail store, pop-up…
$59
per month
Pricing
GiftbitKangaroo Rewards
Editions & Modules
No answers on this topic
Loyalty Essentials
$59
per month
Loyalty Engagement
$99
per month
Loyalty Ultimate Plan
$149
per month
Ultimate Plan with White-label App
$299
per month
Offerings
Pricing Offerings
GiftbitKangaroo Rewards
Free Trial
YesYes
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
NoYes
Entry-level Setup FeeOptional$250 one-time fee per installation
Additional Details—Please contact our sales team for a price quote tailored to your usage and specific requiremnts. *All prices are subject to change without notice.
More Pricing Information
Community Pulse
GiftbitKangaroo Rewards
Top Pros
Top Cons

No answers on this topic

Best Alternatives
GiftbitKangaroo Rewards
Small Businesses
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Score 9.4 out of 10
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Medium-sized Companies
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
Enterprises
Oracle Marketing
Oracle Marketing
Score 8.1 out of 10
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Score 8.1 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
GiftbitKangaroo Rewards
Likelihood to Recommend
9.4
(10 ratings)
-
(0 ratings)
Support Rating
5.0
(1 ratings)
-
(0 ratings)
User Testimonials
GiftbitKangaroo Rewards
Likelihood to Recommend
Giftbit
It's been great to incentivize appointments. I can also see that it would be a good tool to send gifts to existing customers.
Scott Henderson | TrustRadius Reviewer
Read full review
Kangaroo Rewards
No answers on this topic
Pros
Giftbit
  • Sending mass brand-templated gift cards
  • Choosing which type of gift card you want (e.g. Starbucks, Amazon)
  • Showing metrics for gift cards
Verified User
Anonymous
Read full review
Kangaroo Rewards
No answers on this topic
Cons
Giftbit
  • I didn't love having to buy credits in advance, but since Giftbit recommended how many we'd need to buy, it wasn't terrible.
Verified User
Anonymous
Read full review
Kangaroo Rewards
No answers on this topic
Support Rating
Giftbit
When a redemption via the API connected to my community platform provider failed, the support was extremely limited. It was fast but limited. Most common conversations with Giftbit support ended in "unfortunately we cannot help you or your recipient with that issue." I'm not sure if Giftbit deserves 100% of the blame for API issues with Fuel Cycle community platform but the end result is that a user will redeem their points for a reward and would never get it. Once these issues are reported to me, I couldn't help them from the dashboard either as I was unable to review their claim codes, etc. and make it right, resulting in lost $.
Verified User
Anonymous
Read full review
Kangaroo Rewards
No answers on this topic
Alternatives Considered
Giftbit
I haven't used any products like Giftbit. Since I have enjoyed my experience with Giftbit, I haven't looked into any other platforms that offer the same things.
BH
Brittany Houchins
Supervisor of Special Events & Graphic Design
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Kangaroo Rewards
No answers on this topic
Return on Investment
Giftbit
  • We now have an easy way to do these fulfillments
  • It's easy to set up an account
  • It alleviates privacy issues on our end
Verified User
Anonymous
Read full review
Kangaroo Rewards
No answers on this topic
ScreenShots

Kangaroo Rewards Screenshots

Screenshot of Kangaroo Rewards customer loyalty solution runs seamlessly with your POS system, eCommerce platform, stand-alone tablet, and white-label app.Screenshot of Attract shoppers instantly with a gorgeous rewards widget that can be completely customized to your brand. Drive more revenues when everyday shopping is more rewarding!Screenshot of With the white-label app, your customers can shop your brand, browse offers, claim rewards, send referrals, receive push notifications, buy gift cards, write reviews, and more.Screenshot of Snowball your growth with referral marketing on your eCommerce site, in-store, or on the app. Your customers will get rewarded when their friend uses their referral code to make a purchase.Screenshot of It's easy to start your loyalty program. Download the Kangaroo Rewards merchant app and instantly start rewarding your customers. This is the perfect solution for retailers and service providers. It can work with or without an integration partner. This is also a great add-on for pop-up stores, food trucks, and trade shows.Screenshot of Kangaroo Rewards offers a free members app to all merchant customers. Encourage your customers to download the Kangaroo app and view all of their rewards memberships in one place. Members can browse offers, claim rewards, shop your website, write reviews, send referrals, and more.