Google Workspace enables teams of all sizes to connect, create and collaborate. It includes productivity and collaboration tools for work: Gmail for custom business email, Drive for cloud storage, Docs for word processing, Meet for video and voice conferencing, Chat for team messaging, Slides for presentation building, and shared Calendars.
$6
per month per user
Scalefusion
Score 7.7 out of 10
N/A
Scalefusion is a Mobile Device & Endpoint Management software helping businesses globally to secure and manage their device fleet. Scalefusion simplifies management of diverse fleet of Android, iOS, macOS and Windows 10 devices. The platform extends support to various deployment scenarios such as dedicated-device, COPE (Corporate-owned, Personally Enabled), and BYOD (Bring Your Own Device). The vendor states over 6000 businesses globally rely on Scalefusion to manage their company-owned…
Since our company is structured around Google Workspace at the moment, it is well suited for our entire workflow. I do have concerns though, for when it comes time for our company to have our own intranet built and how well the data migration will be from Google Workspace to that intranet that gets built.
There a few things I wish I knew before committing to this software. 1. If you plan to track locations of devices then it drains battery life of phones quickly, I had to reduce the location ping to every 15 minutes to mitigate the poor battery performance. 2. The built in mapping on the Scalefusion site is not very useful, you can only map one device at a time. I had to write an app to map all the devices onto one map. I offered to sell them my map, they did not reply and have since copied it, so now they have group mapping but it is not as good as mine. (no satellite view options and does not use google maps)
Google's service integration is seamless. Sharing files and documents with team members and clients couldn't be simpler. We can limit file sharing and access as needed.
As expected, Google Workspace integrates perfectly with Android phones allowing for a seamless mobile experience. Integration with iOS is also good.
Spam protection is second to none. I cannot remember ever finding a spam message in my inbox!
Google has a good reputation for email deliverability making it less likely your outbound mail ends up in someone's spam folder.
Google Workspace allows you to host multiple domains and alias domains on your account.
There is a robust set of tools to allow routing of mail to different mailboxes.
Collaboration is so easy with Workplace. Real time editing of documents is flawless. When chatting with collaborators, I can see their changes as they make them with no delay.
I have several Workspace accounts, and it can be kind of annoying to switch between them. For example, if I click in my work email but my Chrome defaults to my personal Workspace, I have to open the file differently or log in and out of the other account.
Meet is my least favorite feature. I find it very subpar to Zoom in both ease and picture resolution. It's harder to tell when you're sharing your screen and you can't see comments if you're presenting.
Google My Business can be difficult to navigate. I frequently forget where features are and have to hunt around for them.
There is no better solution for cloud storage and real time collaboration. The amount of features included in G Suite is unmatched and out of other things we’ve tried over the years, nothing comes close to being as great of a tool.
We need this type of software, Scalefusion although clunky, it does function. And their prices are good compared to the competition. Note I have not tried the competitions software, just looked at their prices.
On the user end, it's great, probably some of the most user friendly products out there. On the admin side, it can get a little more arcane, but it's still better than a lot of other services. At worst I wrangle some CSVs to perform mass changes, but it's a far cry from the days of Powershell scripts or purely manual entry.
Installation is easy. There is a steep learning curve of what the software can and cannot do. It is also quite comprehensive, so the is much to absorb. The user interface is not intuitive, many setting are buried very deep.
My experiences of getting support have been positive. Calling in is not overly difficult, but it does require getting a PIN. The knowledge of those responding to the calls has been impressive. I have managed to work with them to fix two Google bugs that I had identified. These bugs required a some technical expertise and the support staff were able to understand the issue and forward the concerns to the appropriate persons. The first bug was fixed with 24 hours. The second bug took a little longer, but it was also more complicated to reproduce.
They are different. Over the years, one has had better support than the other. Google support is good, there have been times Microsoft support was awful, and times when it was significantly better. For me, Outlook is just a drain on resources. Word is that my primary word processor anyway, so I don't feel like I'm losing much. SharePoint seems capable of a lot, and exchange certainly is capable of a lot, but it requires so much configuration, even for a small business, that return on investment seems quicker and easier with Google Workspace. For those who absolutely need a completely Microsoft environment, Office 365 has that, Google Workspace does not. Still, I prefer Google Workspace over Office 365.
