GrooveHQ vs. HaloPSA
GrooveHQ vs. HaloPSA
Product | Rating | Most Used By | Product Summary | Starting Price |
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GrooveHQ | N/A | GrooveHQ is a simple help desk platform meant for small businesses and startups. The free version contains a ticketing system for two teammates. The $15 per agent, per month paid plan supports unlimited users, white labeling, integrations, and a workflow system for prioritizing tickets. | $15 per month | |
HaloPSA | Enterprise companies (1,001+ employees) | HaloPSA is a solution designed for MSP's and service providers. With HaloPSA out-of-the-box functionality, the solution aims to provide businesses a Cloud platform that enables users to modernise customer experience and automate service. An integrated PSA platform, it includes features such as time-tracking and billing, advanced reporting, asset management, remote access, integrations, and automation tools. Aligned to the user's requirements and boasting an intuitive UI, users… | $35 per month per user |
GrooveHQ | HaloPSA | |||||||||||||||
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Editions & Modules | No answers on this topic |
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Offerings |
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Entry-level Setup Fee | No setup fee | Optional | ||||||||||||||
Additional Details | — | 15% discount for all charities, educational institutions and non-profit organisations. | ||||||||||||||
More Pricing Information |
GrooveHQ | HaloPSA | |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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GrooveHQ | HaloPSA | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Atera Score 8.9 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 | Planview AdaptiveWork Score 6.8 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
GrooveHQ | HaloPSA | |
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Likelihood to Recommend | 1.7 (7 ratings) | 9.7 (3 ratings) |
Usability | 6.0 (1 ratings) | - (0 ratings) |
Support Rating | 3.0 (1 ratings) | - (0 ratings) |
GrooveHQ | HaloPSA | |
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Likelihood to Recommend | GrooveHQ | Halo Service Solutions |
Pros | GrooveHQ | Halo Service Solutions |
Cons | GrooveHQ | Halo Service Solutions |
Usability | GrooveHQ | Halo Service Solutions No answers on this topic |
Support Rating | GrooveHQ | Halo Service Solutions No answers on this topic |
Alternatives Considered | GrooveHQ | Halo Service Solutions |
Return on Investment | GrooveHQ | Halo Service Solutions |
ScreenShots | HaloPSA Screenshots |