Overview
ProductRatingMost Used ByProduct SummaryStarting Price
Guru
Score 9.0 out of 10
N/A
Enterprise AI Search, Intranet, and Wiki in one platform. Guru lives in tools organizations already use, so no need to context switch. Users can find info across any app, have an expert help if the info can't be found, and let Guru proactively identify knowledge gaps, duplicate knowledge, and translate it to 100 languages.
$12
per month per user
SharePoint
Score 7.9 out of 10
N/A
Microsoft's SharePoint is an Intranet solution that enables users to share and manage content, knowledge, and applications to empower teamwork, quickly find information, and collaborate across the organization.
$5
Per User Per Month
Pricing
GuruMicrosoft SharePoint
Editions & Modules
Builder
$10*
per month per user
Enterprise
Custom
Plan 1
$5.00
Per User Per Month
Plan 2
$10.00
Per User Per Month
Office 365 E3
$20.00
Per User Per Month
Offerings
Pricing Offerings
GuruSharePoint
Free Trial
YesYes
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup Fee$5,000 one-time fee per installationNo setup fee
Additional Details*Annual pricing. $12 when billed monthly.
More Pricing Information
Community Pulse
GuruMicrosoft SharePoint
Considered Both Products
Guru
Chose Guru
All of these vendors have similar functionality but Guru did a few things better in the evaluation. Guru's pricing was considerably favorable against the others. Guru's Chrome extension was the only extension available between all 3. Guru's out of the box solution made it very …
Chose Guru
Guru is more user friendly, easier to implement, provides better product support, and the overall performance, user experience, and employee satisfaction have been much better in my experience.
Chose Guru
Guru is a knowledge management tool that offers several unique features and benefits that set it apart from other tools, such as ease of use, AI suggestions, verification and accuracy, analytics, and insights. I selected Guru as an example because it offers a combination of a …
Chose Guru
The verification process and the promise of WORKING plugins (oops).
SharePoint

No answer on this topic

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Top Cons
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User Ratings
GuruMicrosoft SharePoint
Likelihood to Recommend
9.0
(189 ratings)
6.3
(192 ratings)
Likelihood to Renew
8.6
(13 ratings)
9.8
(21 ratings)
Usability
8.3
(12 ratings)
8.2
(17 ratings)
Availability
9.1
(4 ratings)
-
(0 ratings)
Performance
8.9
(4 ratings)
-
(0 ratings)
Support Rating
7.7
(27 ratings)
8.6
(11 ratings)
In-Person Training
9.1
(1 ratings)
4.5
(1 ratings)
Online Training
8.6
(2 ratings)
6.4
(1 ratings)
Implementation Rating
8.0
(6 ratings)
6.0
(4 ratings)
Configurability
7.6
(3 ratings)
-
(0 ratings)
Ease of integration
5.9
(2 ratings)
-
(0 ratings)
Product Scalability
8.6
(4 ratings)
-
(0 ratings)
Vendor post-sale
8.6
(4 ratings)
-
(0 ratings)
Vendor pre-sale
9.1
(4 ratings)
-
(0 ratings)
User Testimonials
GuruMicrosoft SharePoint
Likelihood to Recommend
Guru Technologies
Guru has been amazing in making sure my team is well-prepared by giving them information that they have been lacking. Keeping things all in one spot has been a game-changer for my team, and there are no questions about where something is located. "It's in Guru!" has been my tagline for the last eight months (since implementation)! Guru has not been great as a content keeper of PowerPoint presentations. I am looking for a solution for this, but in the meantime, we are still using a computer file folder to store all of our presentation materials.
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Microsoft
Very user friendly. If you're already using M365 products it offers great integration! If you're using Azure AD it offers SSO for IAM and integrates nicely with Azure AD Groups which can then be used for Access management. As our IT / Azure Administrator, I particularly like the "sharing link" options where you can send a link with an expiration date and not have to remember to remove the link / access after a project / business case scenario is over.
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Pros
Guru Technologies
  • I use it to help me remember what I did and to provide tutorials that frequently need to be repeated in order to assist other employees of the organization.
  • Configuring an FTP program is a method that is consistent with just minimal modifications each time.
  • the feature to pass verification to other team members and even have Guru flag articles for re-verification on a schedule is amazing.
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Microsoft
  • Making collaboration easier via a better connection between accounts. You can share anything from a file to events with just a couple of clicks.
  • All services are connected and switching between services is a breeze[.]
  • Solutions to the majority of everyday business problems.
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Cons
Guru Technologies
  • I think the tab that suggests other cards would helpful.
  • My search for specific words opens too many cards, and it is very difficult to pinpoint exactly what I am looking for.
  • I would recommend a feature of recently viewed or most popular tabs. I am sure those logging on are all looking for most of the same information.
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Microsoft
  • There are far too many good features to choose from, and advanced features are noticeably absent.
  • There is room for improvement in terms of integration with non-Microsoft products, as well as developer Story.
  • It is challenging to provide easier access via file explorer while also granting outside users and guests access.
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Likelihood to Renew
Guru Technologies
With Guru, information flows seamlessly through your organization, cutting through meeting and chat fatigue and giving your team time back to stop looking for information and do what you hired them to do. Guru does the heavy lifting to get you set up quickly, ensuring information is readily accessible when and where it’s needed, all while improving in quality over time
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Microsoft
It's integral to our business. It's already included with most of the Office 365 licensing we buy, so the cost is effectively zero. It stores our files, it is the foundation for custom applications, and Microsoft only continues to enhance its functionality and its connections to other Microsoft tools. SharePoint just keeps getting better and better.
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Usability
Guru Technologies
Guru has always been easy to use. The only feature that seems overly complex is the analytics section, which we don't tend to look at. We've never had any difficulty with creating collections, boards or cards, or with sharing them with our internal team or external partners.
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Microsoft
No usability issues reported. Individual teams also have allocated areas which replace legacy shared drives on local LANs. Access to Sharepoint resources is fully integrated with corporate Active Directory with additional two-factor authentication required for administrative users. Users have access to Microsoft Services Hub which allows you to create, manage, and track support requests while staying current on Microsoft technologies with access to select self-paced learning paths
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Reliability and Availability
Guru Technologies
It syncs up to my email making it easy
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Microsoft
No answers on this topic
Performance
Guru Technologies
Guru works fine for me, I have not encountered any issues
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Microsoft
No answers on this topic
Support Rating
Guru Technologies
The only reason I do not give it a a ten is because I think there is still some room for improvement in meeting the different time zone needs of their customers, but overall their support is top notch. Friendly, capable, and quick.
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Microsoft
Support for SharePoint is quite good. Microsoft provides good support. Microsoft offers
  • Quick turnaround time for issues
  • A range of support services
  • Access to a network of resources
  • Escalation of issues
  • Ongoing development and commitment to produce enhancement
The majority of support is required for initial installation. Once complete and the system is operating we have had very few support issues.
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In-Person Training
Guru Technologies
It help us to more familiarize via navigation
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Microsoft
The face to face training I received was on SharePoint Administration. It was rushed as there was a lot of information to cover and the application of the labs weren't that great either. I like to be able to relate what I am learning to what I am currently doing.
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Online Training
Guru Technologies
It was done promptly with right depth of training.
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Microsoft
I like to learn at my own pace and online training allows for that. Additionally, you can skip through pieces of content that you already know or are already comfortable with. Microsoft actually offers great videos on their website for basic fundamental SharePoint Training. I have used these training videos in some of my own training sessions with end users.
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Implementation Rating
Guru Technologies
It was a longer process to get it activated with all our cards and information. Once it was uploaded, it worked great for our team.
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Microsoft
Planning to the last detail would be advised. SharePoint is a very large application that takes a lot of finesse to get operational
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Alternatives Considered
Guru Technologies
First of all, when it comes to pricing, GURU was way more convenient and affordable at the same time. Also, with administrative organizational features, GURU has more to offer and more convenience as well. All in all, we, as a Team of managers in Fabfitfun, decided to go with GURU. We surely recommend this to our colleagues.
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Microsoft
The reasons for selecting MS SharePoint are: SharePoint provides ease of use and web design assistance and support SharePoint helps you schedule your content for publishing. enables users to share documents with external parties and offers a better internal structure of the content and better indexing and searching capabilities.
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Scalability
Guru Technologies
Right now, only customer support using Guru
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Microsoft
No answers on this topic
Return on Investment
Guru Technologies
  • Streamlined Knowledge Sharing: Guru has significantly improved Tripleseat's internal knowledge sharing. With its user-friendly platform, our team can easily create and access critical information, ensuring everyone stays on the same page. This has boosted collaboration and efficiency across different departments.
  • Enhanced Sales Enablement: Guru's role in building battle cards for our Sales team has been a game-changer. The platform provides quick and easy access to up-to-date, relevant content, helping our sales representatives stay well-informed and confident during customer interactions. This has positively impacted our sales process and customer engagement.
  • Responsive Support and Guidance: The Guru support team's responsiveness and willingness to assist have been invaluable. Whenever we've had questions or needed guidance, they've promptly scheduled meetings, offering insights and suggestions that have proven instrumental in optimizing our use of the platform. This proactive support has contributed to a positive overall experience with Guru at Tripleseat.
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Microsoft
  • Increased collaboration - MS Sharepoint has increased knowledge share and collaboration between departments. This saves time and energy because of its efficient and effective communication
  • Increased document security - MS Sharepoint has increased our document security so we're safer knowing that our documents are security and access controlled appropriately. We are less prone to get in trouble by our customers due to the security provided by MS Sharepoint
  • Negative Impact Compared to other software - Not sure if the MS Sharepoint's main functionalities could've been met with other tools we currently have
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ScreenShots

Guru Screenshots

Screenshot of VerificationScreenshot of Slack integrationScreenshot of Trending topics for SlackScreenshot of Browser extensionScreenshot of AnnouncementsScreenshot of Duplicate Detection