What users are saying about
1 Rating
1 Rating
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Score 9 out of 100
1 Rating
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Score 10 out of 100

Feature Set Ratings

    Application Performance Management

    HitsLink

    Feature Set Not Supported
    N/A
    9.0

    Request Metrics

    90%
    Request Metrics ranks higher in 3/3 features

    Application monitoring

    N/A
    0 Ratings
    10.0
    100%
    1 Rating

    Threshold alerts

    N/A
    0 Ratings
    8.0
    80%
    1 Rating

    Application performance management console

    N/A
    0 Ratings
    9.0
    90%
    1 Rating

    Attribute Ratings

    • Request Metrics is rated higher in 1 area: Likelihood to Recommend

    Likelihood to Recommend

    9.0

    HitsLink

    90%
    1 Rating
    10.0

    Request Metrics

    100%
    1 Rating

    Likelihood to Renew

    9.0

    HitsLink

    90%
    1 Rating

    Request Metrics

    N/A
    0 Ratings

    Usability

    9.0

    HitsLink

    90%
    1 Rating

    Request Metrics

    N/A
    0 Ratings

    Likelihood to Recommend

    Net Applications

    If you're looking for a comprehensive, user-friendly web analytics tool, you should definitely consider Hitslink. Before you subscribe to the software, take a test run on their Demo version of the site, as it behaves exactly like the full professional version. The biggest disadvantage is that Google+ registered users' search engine traffic data will be mostly (if not completely) blocked. However, this drawback is rarely a significant hindrance to analyzing your website's traffic, but it is something to be aware of.
    Read full review

    TrackJS

    Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect. It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
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    Pros

    Net Applications

    • View website traffic stats and trends in user-friendly charts, graphs, and lists.
    • Easily parses out website users by search engine, search term, geographic location, referral website, and other specific characteristics.
    • Shows which websites users are coming from, what pages on your site they've landed on and which ones they leave your site from.
    • Gives statistics on how long users are viewing specific pages, which allows for the analyzing of the effectiveness of each webpage on a website.
    • Easily view real-time as well as long-term traffic statistics
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    TrackJS

    • Performance charts are really simple and easy for us to understand what is happening
    • It was easy to get started and doesn't need administration or training
    • It's affordable for our team
    • It's fast
    Read full review

    Cons

    Net Applications

    • Specific information such as search term and geographic location is blocked for users coming into your site through Google who are also signed into a Google+ account, making it increasingly more difficult to analyze trends as more and more people acquire Google+ accounts. This is part of Google's strategy to make companies pay them directly through their Google Analytics software, and it is working against services like Hitslink.
    Read full review

    TrackJS

    • I wish that it could also do uptime checking of the site
    • There is not enough detail to drill into individual users
    Read full review

    Pricing Details

    HitsLink

    Starting Price

    $20 per month

    Editions & Modules

    HitsLink editions and modules pricing
    EditionModules
    10,000 Page Views$19.951
    25,000 Page Views$24.952
    50,000 Page Views$29.953

    Offerings

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services

    Entry-level set up fee?

    No setup fee

    Additional Details

    Request Metrics

    Starting Price

    $0

    Editions & Modules

    Request Metrics editions and modules pricing
    EditionModules

    Footnotes

      Offerings

      Free Trial
      Free/Freemium Version
      Premium Consulting/Integration Services

      Entry-level set up fee?

      Optional $10

      Additional Details

      Likelihood to Renew

      Net Applications

      Hitslink is as useful as it is user-friendly. I haven't seen another website analytics tool as comprehensive and at the same time straightforward as this service. The only downside of Hitslink is Google's blocking of information from its registered Google+ users to the software. As Google+ continues to reign in more of the population, I can see this being a significant problem for Hitslink to overcome. However, there is still a vast majority of search engine users whose actions are visible through Hitslink, and as long as this stays the case, the service will be an invaluable tool for website administrators.
      Read full review

      TrackJS

      No answers on this topic

      Usability

      Net Applications

      The service is incredibly intuitive and very easy to learn. The only drawback is not having a mobile-optimized website to easily view website reports on the go. But on a PC or Mac, Hitslink is as user friendly as it gets. I have yet to see a navigation system on any SaaS website that makes a service that is this comprehensive seem so straight-forward.
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      TrackJS

      No answers on this topic

      Alternatives Considered

      Net Applications

      No answers on this topic

      TrackJS

      We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it. Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
      Read full review

      Return on Investment

      Net Applications

      • Faster lead conversion
      • Improvement of the effectiveness of landing pages (and all webpages on our sites for that matter)
      • Increased employee efficiency by allowing us to make targeted changes to webpages in real time
      Read full review

      TrackJS

      • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
      • It fit without our existing operations budget
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      Screenshots

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