What users are saying about
1 Rating
1 Rating
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Score 9 out of 100
1 Rating
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Score 10 out of 100

Likelihood to Recommend

HitsLink

If you're looking for a comprehensive, user-friendly web analytics tool, you should definitely consider Hitslink. Before you subscribe to the software, take a test run on their Demo version of the site, as it behaves exactly like the full professional version. The biggest disadvantage is that Google+ registered users' search engine traffic data will be mostly (if not completely) blocked. However, this drawback is rarely a significant hindrance to analyzing your website's traffic, but it is something to be aware of.
Reece W. Freeman | TrustRadius Reviewer

Request Metrics

Request Metrics is great for small web development teams that want to make fast web applications. It was quick for us to get started and we could use the reports right away without having to read through documentation. If you just need to get some performance metrics, Request Metrics is perfect.It would not be so good for a larger team or a complex backend application as it is pretty limited in what it can measure.
Imelda Garcia | TrustRadius Reviewer

Feature Rating Comparison

Application Performance Management

HitsLink
Request Metrics
9.0
Application monitoring
HitsLink
Request Metrics
10.0
Threshold alerts
HitsLink
Request Metrics
8.0
Application performance management console
HitsLink
Request Metrics
9.0

Pros

HitsLink

  • View website traffic stats and trends in user-friendly charts, graphs, and lists.
  • Easily parses out website users by search engine, search term, geographic location, referral website, and other specific characteristics.
  • Shows which websites users are coming from, what pages on your site they've landed on and which ones they leave your site from.
  • Gives statistics on how long users are viewing specific pages, which allows for the analyzing of the effectiveness of each webpage on a website.
  • Easily view real-time as well as long-term traffic statistics
Reece W. Freeman | TrustRadius Reviewer

Request Metrics

  • Performance charts are really simple and easy for us to understand what is happening
  • It was easy to get started and doesn't need administration or training
  • It's affordable for our team
  • It's fast
Imelda Garcia | TrustRadius Reviewer

Cons

HitsLink

  • Specific information such as search term and geographic location is blocked for users coming into your site through Google who are also signed into a Google+ account, making it increasingly more difficult to analyze trends as more and more people acquire Google+ accounts. This is part of Google's strategy to make companies pay them directly through their Google Analytics software, and it is working against services like Hitslink.
Reece W. Freeman | TrustRadius Reviewer

Request Metrics

  • I wish that it could also do uptime checking of the site
  • There is not enough detail to drill into individual users
Imelda Garcia | TrustRadius Reviewer

Likelihood to Renew

HitsLink

HitsLink 9.0
Based on 1 answer
Hitslink is as useful as it is user-friendly. I haven't seen another website analytics tool as comprehensive and at the same time straightforward as this service. The only downside of Hitslink is Google's blocking of information from its registered Google+ users to the software. As Google+ continues to reign in more of the population, I can see this being a significant problem for Hitslink to overcome. However, there is still a vast majority of search engine users whose actions are visible through Hitslink, and as long as this stays the case, the service will be an invaluable tool for website administrators.
Reece W. Freeman | TrustRadius Reviewer

Request Metrics

No score
No answers yet
No answers on this topic

Usability

HitsLink

HitsLink 9.0
Based on 1 answer
The service is incredibly intuitive and very easy to learn. The only drawback is not having a mobile-optimized website to easily view website reports on the go. But on a PC or Mac, Hitslink is as user friendly as it gets. I have yet to see a navigation system on any SaaS website that makes a service that is this comprehensive seem so straight-forward.
Reece W. Freeman | TrustRadius Reviewer

Request Metrics

No score
No answers yet
No answers on this topic

Alternatives Considered

HitsLink

No answers on this topic

Request Metrics

We also consider Speedcurve and Calibre for monitoring. Speedcurve was really nice, but the reports were slow. We had to wait a lot to get information. It was also out of our budget and would require extra justification to use it.Calibre was also nice, but the numbers were based on synthetic rather than real user performance. We felt that this wasn't as helpful for us.
Imelda Garcia | TrustRadius Reviewer

Return on Investment

HitsLink

  • Faster lead conversion
  • Improvement of the effectiveness of landing pages (and all webpages on our sites for that matter)
  • Increased employee efficiency by allowing us to make targeted changes to webpages in real time
Reece W. Freeman | TrustRadius Reviewer

Request Metrics

  • The launch of our project dashboard was much smoother and more successful because we could fix problems earlier
  • It fit without our existing operations budget
Imelda Garcia | TrustRadius Reviewer

Screenshots

Pricing Details

HitsLink

General

Free Trial
Yes
Free/Freemium Version
Premium Consulting/Integration Services
Entry-level set up fee?
No

HitsLink Editions & Modules

Edition
10,000 Page Views$19.95
25,000 Page Views$24.95
50,000 Page Views$29.95
    Additional Pricing Details

    Request Metrics

    General

    Free Trial
    Yes
    Free/Freemium Version
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    Optional
    $10*

    * monthly page views

    Request Metrics Editions & Modules

    Additional Pricing Details

    Rating Summary

    Likelihood to Recommend

    HitsLink
    9.0
    Request Metrics
    10.0

    Likelihood to Renew

    HitsLink
    9.0
    Request Metrics

    Usability

    HitsLink
    9.0
    Request Metrics

    Add comparison