HPE Systems Insight Manager (SIM) vs. NinjaOne

This software is suited for a smaller organization with a small datacenter that uses mainly HP hardware. Once the environment gets larger it would pay to move to some of their paid for products

Incentivized

Well suited for support and management of a large fleet of endpoints, particularly across multiple regions and locations. Its well suited for MSPs for this reason. Its also effective for managing patching and updates for server infrastructure, where some other products are unable to manage. Its useful being able to access these features across multiple networks and domains. There is an option to monitor network equipment such as switches, but it didn't provide any information that wasn't already provided in the switches cloud portal.

Incentivized

• One point of view the events of servers's farm.
• Tools that show an inventory update of hardware componenet of each servers.
• Include a wonderful module that permit to upgrade remotely the firmware of all of them.

Incentivized

• Remote connections: the NinjaRemote client is spectacular and very easy to use and navigate. It quickly connects to customer systems so my engineers are able to work. As a bonus, they also offer a really good mobile app to connect to client systems.
• Antivirus: Bitdefender Endpoint Protection is built directly into the NinjaOne portal. This makes deploying and maintaining AV very easy.
• OS Patching: NinjaOne makes it very easy to handle patching across multiple clients and locations. It is very easy to use and doesn't take long to set up.
• Support: NinjaOne support is always very prompt and helpful.
• Documentation: the NinjaOne Dojo is a one-stop shop for all of your FAQs, guides, and forum needs. You can find almost anything here to help you deploy and maintain NinjaOne.
• Automation Library: NinjaOne comes preloaded with a large number of ready-to-go automations. They also provide you with a scripting module to create your own.

Incentivized

• I think some of the areas that HP Systems Insight Manager can improve is non HP hardware.
• This software also sometimes struggles handling larger environments.
• This software also has issues managing environments that aren't set up perfectly.

Incentivized

• NinjaOne does support Mac, however I would like to have more options for automation and scheduled task on Mac devices.
• I would like it if NinjaOne also provided an MDM solution.
• It would be nice is NinjaOne could integrate a PAM solution as well.

Incentivized

We already did. After evaluating many platforms, we found the cybersecurity of the company, its development direction, and the performance of the platform to be far superior at its price point.

Incentivized

The gui is really useful to do many things. We are a compliance team that hace a reduce user con this platform that they are using on its monsthly technical audit. Ther are very happy with SIM. In the other hand, they are a sysadmin teams that usually use SIM all of day to detect a reporte to HPE Technical Support for hardware fail. All of then are on the moon with SIM.

Incentivized

NinjaOne is easy to use, intuitive, and provides great value for our organization specifically with inventory tracking and patch management. There is also a wealth of control from an RMM perspective that we have over our fleet of hardware as well as customer websites. The communications with our account representative is outstanding as well. I'd highly recommend for organizations to engage with NinjaOne, and this is from a user who's used other RMM's and related software offerings at different MSP's. Go NinjaOne!

Incentivized

Availability is very good

Incentivized

The software loads quickly for the most part

Incentivized

Ninja support has always been top notch. They have always been responsive and efficient both in troubleshooting issues or talking to me at a high-level about on-going improvements or needed changes. Both sales and Technical support has been good and I've been very pleased with the Customer service we have received from Ninja

Incentivized

Easy to learn and all of the functions and features were easy to learn. Once I started learning all of the features and functions, it made my everyday tasks much easier and more productive. The user interface is very easy to use. If I did have any questions, the Ninja Dojo was a big help.

Incentivized

It was nice and self paced learning. The sections were easy to understand and the functionality was very worthwhile. The online training was very easy to learn and intuitive. I did not feel the need to ask for any clarification or assistance with any of the sections. I am still learning a lot of the functions but fined it very easy to use.

Incentivized

It's good for small organizations that use HP branded equipment

Incentivized

Use of Organizations and locations

Incentivized

The project of deploy SIM in our company came from one project to buy HPE Hardware and sevice for Data Center.Fastly we knew that the potenciality of this product over the new HPE's servers, switches and storages.Nowaday, our Data Centers have device from different vendors like Lenovo, Dell and HPE. For example we have Dell OpenManage for managing Dell Powereldge servers. And in comparative with SIM is useless for no technical user.

Incentivized

NinjaOne has the most rounded set of features however I believe all of the programs have there own plus and minus points. We use a mixture of programs however NinjaOne is the most heavily used.

Incentivized

Overall the software is very reliable

Incentivized

• Since this software is free if you buy HP hardware the cost is nothing which is nice for cash strapped businesses.
• This software has a somewhat difficult time handling large environments where systems are not configured perfectly for this software.
• I would always recommend having multiples of this software installed for redundancy because generally unless it and the environment is properly configured it can require maintenance.

Incentivized

• Allowed us to use our full IT staff in remote offices to troubleshoot
• The quick site response times helps reduce the time spent trying to find, connect, and fix systems
• The ease of use creates confidence from our users that we can quickly fix their problems from anywhere in the world.

Incentivized