What users are saying about
<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1766 Ratings

HubSpot CRM

<a href='https://www.trustradius.com/static/about-trustradius-scoring#question3' target='_blank' rel='nofollow noopener'>Customer Verified: Read more.</a>
Top Rated
1766 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 8.4 out of 100
3 Ratings
<a href='https://www.trustradius.com/static/about-trustradius-scoring' target='_blank' rel='nofollow noopener'>trScore algorithm: Learn more.</a>
Score 5 out of 100

Feature Set Ratings

    Sales Force Automation

    8.1

    HubSpot CRM

    81%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 9/9 features

    Customer data management / contact management

    8.8
    88%
    549 Ratings
    N/A
    0 Ratings

    Workflow management

    8.3
    83%
    531 Ratings
    N/A
    0 Ratings

    Territory management

    7.3
    73%
    184 Ratings
    N/A
    0 Ratings

    Opportunity management

    8.3
    83%
    508 Ratings
    N/A
    0 Ratings

    Integration with email client (e.g., Outlook or Gmail)

    8.4
    84%
    537 Ratings
    N/A
    0 Ratings

    Contract management

    7.9
    79%
    185 Ratings
    N/A
    0 Ratings

    Quote & order management

    7.9
    79%
    334 Ratings
    N/A
    0 Ratings

    Interaction tracking

    8.6
    86%
    514 Ratings
    N/A
    0 Ratings

    Channel / partner relationship management

    7.3
    73%
    186 Ratings
    N/A
    0 Ratings

    Customer Service & Support

    7.4

    HubSpot CRM

    74%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Case management

    7.6
    76%
    331 Ratings
    N/A
    0 Ratings

    Call center management

    7.2
    72%
    284 Ratings
    N/A
    0 Ratings

    Help desk management

    7.4
    74%
    303 Ratings
    N/A
    0 Ratings

    Marketing Automation

    8.7

    HubSpot CRM

    87%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Lead management

    8.6
    86%
    468 Ratings
    N/A
    0 Ratings

    Email marketing

    8.7
    87%
    465 Ratings
    N/A
    0 Ratings

    CRM Project Management

    7.8

    HubSpot CRM

    78%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Task management

    8.3
    83%
    487 Ratings
    N/A
    0 Ratings

    Billing and invoicing management

    7.0
    70%
    223 Ratings
    N/A
    0 Ratings

    Reporting

    8.2
    82%
    458 Ratings
    N/A
    0 Ratings

    CRM Reporting & Analytics

    8.0

    HubSpot CRM

    80%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 3/3 features

    Forecasting

    7.7
    77%
    379 Ratings
    N/A
    0 Ratings

    Pipeline visualization

    8.3
    83%
    474 Ratings
    N/A
    0 Ratings

    Customizable reports

    8.1
    81%
    466 Ratings
    N/A
    0 Ratings

    Customization

    7.8

    HubSpot CRM

    78%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 4/4 features

    Custom fields

    8.4
    84%
    488 Ratings
    N/A
    0 Ratings

    Custom objects

    8.2
    82%
    406 Ratings
    N/A
    0 Ratings

    Scripting environment

    6.3
    63%
    133 Ratings
    N/A
    0 Ratings

    API for custom integration

    8.2
    82%
    313 Ratings
    N/A
    0 Ratings

    Security

    8.5

    HubSpot CRM

    85%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Single sign-on capability

    8.6
    86%
    398 Ratings
    N/A
    0 Ratings

    Role-based user permissions

    8.4
    84%
    441 Ratings
    N/A
    0 Ratings

    Social CRM

    7.7

    HubSpot CRM

    77%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Social data

    7.7
    77%
    323 Ratings
    N/A
    0 Ratings

    Social engagement

    7.7
    77%
    318 Ratings
    N/A
    0 Ratings

    Integrations with 3rd-party Software

    8.0

    HubSpot CRM

    80%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 2/2 features

    Marketing automation

    8.4
    84%
    351 Ratings
    N/A
    0 Ratings

    Compensation management

    7.5
    75%
    200 Ratings
    N/A
    0 Ratings

    Platform

    7.1

    HubSpot CRM

    71%

    TempWorks Software

    Feature Set Not Supported
    N/A
    HubSpot CRM ranks higher in 1/1 features

    Mobile access

    7.1
    71%
    411 Ratings
    N/A
    0 Ratings

    Recruiting / ATS

    HubSpot CRM

    Feature Set Not Supported
    N/A
    4.2

    TempWorks Software

    42%
    TempWorks Software ranks higher in 15/15 features

    Job Requisition Management

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    Company Website Posting

    N/A
    0 Ratings
    3.5
    35%
    2 Ratings

    Publish to Social Media

    N/A
    0 Ratings
    3.0
    30%
    2 Ratings

    Job Search Site Posting

    N/A
    0 Ratings
    2.5
    25%
    2 Ratings

    Customized Application Form

    N/A
    0 Ratings
    5.7
    57%
    3 Ratings

    Resume Management

    N/A
    0 Ratings
    5.3
    53%
    3 Ratings

    Duplicate Candidate Prevention

    N/A
    0 Ratings
    5.3
    53%
    3 Ratings

    Candidate Search

    N/A
    0 Ratings
    4.7
    47%
    3 Ratings

    Applicant Tracking

    N/A
    0 Ratings
    6.3
    63%
    3 Ratings

    Collaboration

    N/A
    0 Ratings
    5.0
    50%
    3 Ratings

    Task Creation and Delegation

    N/A
    0 Ratings
    2.0
    20%
    2 Ratings

    Email Templates

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    User Permissions

    N/A
    0 Ratings
    4.0
    40%
    2 Ratings

    Notifications and Alerts

    N/A
    0 Ratings
    2.0
    20%
    2 Ratings

    Reporting

    N/A
    0 Ratings
    4.0
    40%
    3 Ratings

    Attribute Ratings

    • HubSpot CRM is rated higher in 3 areas: Likelihood to Recommend, Usability, Support Rating

    Likelihood to Recommend

    8.6

    HubSpot CRM

    86%
    582 Ratings
    5.0

    TempWorks Software

    50%
    3 Ratings

    Likelihood to Renew

    9.3

    HubSpot CRM

    93%
    7 Ratings

    TempWorks Software

    N/A
    0 Ratings

    Usability

    8.8

    HubSpot CRM

    88%
    484 Ratings
    5.7

    TempWorks Software

    57%
    3 Ratings

    Support Rating

    8.2

    HubSpot CRM

    82%
    17 Ratings
    5.5

    TempWorks Software

    55%
    2 Ratings

    Implementation Rating

    9.1

    HubSpot CRM

    91%
    10 Ratings

    TempWorks Software

    N/A
    0 Ratings

    Likelihood to Recommend

    HubSpot CRM

    HubSpot CRM helps in organizing your deals and the different stages of the deal in a very nice way. It gives information about which emails were opened by your recipient and gives this information in real-time, this gives some insights into what your recipient may be thinking. I think this is so far a complete tool and does not have any flip side, you may not want to buy it if your outreach volume is less and the free version would be more than enough.
    Nandkumar Bhujbal | TrustRadius Reviewer

    TempWorks Software

    TempWorks is a really great tool overall, especially in tracking the recruitment process. Managing candidate info is easy with TW, and the messages feature helps to notate any and all candidate interactions. On my end I don't use the other functionalities of the software, but I do enjoy being able to pull up a variety of reports in order to track my own set goals in regard to my performance.
    Anonymous | TrustRadius Reviewer

    Pros

    HubSpot CRM

    • Sequences- setting up email/call campaign sequences for automated emails.
    • Automated emails shut off once the customer has responded so you can make a manual reply.
    • Very user friendly for your sales or account manager staff.
    • The ability to make templates for email and email tracking allows you to see how many times you have touched the client.
    • Setting up meetings and including a Zoom link is very simple and it tracks it in the activity thread.
    • Setting up tasks for daily operations allows you to never miss contacting or reengaging with a customer.
    • The ability to create new companies and HubSpot pulls in their financial information.
    • The analytics section allows you to be able to see your daily progress.
    • The dashboard helps you manage your pipeline for sales and productivity.
    • The ability to see email templates made across your department is very helpful.
    • User friendly!!!
    Adrianne L. Watson | TrustRadius Reviewer

    TempWorks Software

    • Helps keep candidate information and documentation organized
    • Assists in tracking progress of candidates during the hiring process
    • Easily allows access to client information for recruiters
    Anonymous | TrustRadius Reviewer

    Cons

    HubSpot CRM

    • There is a lot of upsells within HubSpot. So while the custom sales reporting is great - I believe you have to pay more for it on most plans.
    • The ability to enroll contacts in a sales drip campaign is on a 1-to-1 basis which can be cumbersome if you have an influx of leads.
    • Depending on list size, email sends can be slow as it sends in batches.
    Sura Hart | TrustRadius Reviewer

    TempWorks Software

    • [I believe] Customer Service is terrible.
    • [In my experience,] responsiveness is terrible.
    • [I feel] ease of use isn't great.
    • [In my opinion,] processes take too long, too many steps.
    Seth Sandler | TrustRadius Reviewer

    Pricing Details

    HubSpot CRM

    General

    Free Trial
    Yes
    Free/Freemium Version
    Yes
    Premium Consulting/Integration Services
    Yes
    Entry-level set up fee?
    No

    Starting Price

    $0 Per Month [Unlimited Users]

    HubSpot CRM Editions & Modules

    Edition
    Free Forever$01
    CRM Bundle$502
    1. Per Month [Unlimited Users]
    2. per month
    Additional Pricing Details

    TempWorks Software

    General

    Free Trial
    Free/Freemium Version
    Premium Consulting/Integration Services
    Entry-level set up fee?
    No

    Starting Price

    TempWorks Software Editions & Modules

    Additional Pricing Details

    Likelihood to Renew

    HubSpot CRM

    HubSpot CRM 9.3
    Based on 7 answers
    Because it's integrated with HubSpot marketing platform, which is indispensable, and works simply and seamlessly with the marketing platform. The CRM is intuitive, never a time burden, and makes doing business development work a whole lot easier and enjoyable. I think at this point it's safe and fair to say we would be somewhat lost without the CRM.
    Greg Linnemanstons | TrustRadius Reviewer

    TempWorks Software

    No score
    No answers yet
    No answers on this topic

    Usability

    HubSpot CRM

    HubSpot CRM 8.8
    Based on 484 answers
    I have used Pipedrive and Salesforce, and they all provide outlook at sales. I think Hubspot worked really well as an inclusive marketing, CRM, forecasting tool. As a sales rep, Pipedrive was easier to use, but lacked all the reporting necessary for our leadership team. I have not used Salesforce in a while, but I remember it being more sales focused
    Art Pierce | TrustRadius Reviewer

    TempWorks Software

    TempWorks Software 5.7
    Based on 3 answers
    It works well enough
    Anonymous | TrustRadius Reviewer

    Support Rating

    HubSpot CRM

    HubSpot CRM 8.2
    Based on 17 answers
    I love the HubSpot support team - they have always been fantastic to work with and extremely helpful. Whether it's via chat or an email, I never wait long for a response and they don't just "answer the question." They dig deep with you when figuring out a solution, and make sure to give you all the information you need to ensure you're ready to go.
    Sereena Schneider (LION) | TrustRadius Reviewer

    TempWorks Software

    TempWorks Software 5.5
    Based on 2 answers
    I give this a zero on all fronts. In fact, I tried to reach out to the CEO multiple times to help me resolve challenges we were having and he did not respond to me once. Had he responded we probably would still be with them today.
    Seth Sandler | TrustRadius Reviewer

    Implementation Rating

    HubSpot CRM

    HubSpot CRM 9.1
    Based on 10 answers
    If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
    Greg Linnemanstons | TrustRadius Reviewer

    TempWorks Software

    No score
    No answers yet
    No answers on this topic

    Alternatives Considered

    HubSpot CRM

    Hubspot CRM is a way of Zoho CRM in terms of many aspects - such as functionalities, ability to make changes, flexibility, data visual dashboards, email sequences, logic-based workflows, and many more. Also, the data flow between marketing and sales on HubSpot helps both teams take informed decisions which were not happening with a Zoho CRM.
    Varun Naidu | TrustRadius Reviewer

    TempWorks Software

    The way in which I utilize TW now is a bit antiquated compared to the online portals that I used with Bullhorn and Crelate. I think the simplicity of the funtionality of TW is much easier to navigate than Bullhorn and Crelate, however I think it really depends on your permissions of use, flexibility in customization, etc. I feel as though Bullhorn did a great job of search functionality, as it was easier to search for candidates on the online platform with a search bar up top that you could literally type anything into and the candidate would automatically populate under the search bar. Ex. If I were looking up a candidate by their phone number, I would start typing it in any format (3176541277 or 317-654-1277 or (317) 654-1277) and no matter what the corresponding candidate would pop up as I typed. Same with email, first or last name, etc.
    Anonymous | TrustRadius Reviewer

    Return on Investment

    HubSpot CRM

    • If you're a larger company with a lot of contacts, the platform will feel expensive. But when looking at it compared to money saved in direct mail and other offline outreach tactics (with less trackability and possibly less effectiveness), the value is more than there.
    • The integrations and automations are allowing for smarter work, more appropriate, and targeted communications.
    • The recent shift in pricing structure (to the marketing contacts model) allows for more flexibility in cost if not every contact is a sales or marketing opportunity.
    • For true B2B inbound marketing, the platform does its job, just be mindful of the requirement internally to support it with high quality, lead-generating content. Otherwise you'll still be treading water.
    Charles Fashana, MBA | TrustRadius Reviewer

    TempWorks Software

    • It is not good at notifications
    • It does not send paystubs out regularly
    • The search engine does not search the whole system
    Anonymous | TrustRadius Reviewer

    Screenshots

    Add comparison