HubSpot CRM vs. Unanet CRM by Cosential

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
HubSpot CRM
Score 8.4 out of 10
N/A
HubSpot’s CRM enables growth-minded businesses to optimize their relationships with leads and customers. Through harnessing the power of carefully crafted sales, marketing, customer service, content management, and operations tools, the software aims to make it easy to unify team strategy and drive conversion. Additionally, the software allows users to connect with over 875 integration apps, APIs, and solutions partners to create a customizable user experience that suits the way teams work.…
$0
Per Month [Unlimited Users]
Unanet CRM by Cosential
Score 10.0 out of 10
N/A
Unanet CRM by Cosential (formerly Cosential CRM) is dedicated to helping AEC business developers, marketers, and executives win better business, and grow revenue. It became an Unanet solution in 2020, when Unanet acquired Cosential.N/A
Pricing
HubSpot CRMUnanet CRM by Cosential
Editions & Modules
Free Forever
$0
Per Month [Unlimited Users]
CRM Bundle
$50
per month
No answers on this topic
Offerings
Pricing Offerings
HubSpot CRMUnanet CRM by Cosential
Free Trial
YesNo
Free/Freemium Version
YesNo
Premium Consulting/Integration Services
YesNo
Entry-level Setup FeeNo setup feeNo setup fee
Additional Details
More Pricing Information
Community Pulse
HubSpot CRMUnanet CRM by Cosential
Features
HubSpot CRMUnanet CRM by Cosential
Sales Force Automation
Comparison of Sales Force Automation features of Product A and Product B
HubSpot CRM
7.9
1605 Ratings
2% above category average
Unanet CRM by Cosential
8.7
1 Ratings
12% above category average
Customer data management / contact management8.81546 Ratings10.01 Ratings
Workflow management7.91516 Ratings6.01 Ratings
Territory management4.9184 Ratings9.01 Ratings
Opportunity management8.31450 Ratings10.01 Ratings
Integration with email client (e.g., Outlook or Gmail)8.61562 Ratings10.01 Ratings
Contract management8.0185 Ratings00 Ratings
Quote & order management7.81063 Ratings00 Ratings
Interaction tracking8.61507 Ratings9.01 Ratings
Channel / partner relationship management8.2186 Ratings7.01 Ratings
Customer Service & Support
Comparison of Customer Service & Support features of Product A and Product B
HubSpot CRM
7.6
1073 Ratings
0% below category average
Unanet CRM by Cosential
-
Ratings
Case management7.9999 Ratings00 Ratings
Call center management7.1863 Ratings00 Ratings
Help desk management7.7920 Ratings00 Ratings
Marketing Automation
Comparison of Marketing Automation features of Product A and Product B
HubSpot CRM
8.5
1416 Ratings
10% above category average
Unanet CRM by Cosential
7.5
1 Ratings
2% below category average
Lead management8.71337 Ratings10.01 Ratings
Email marketing8.31347 Ratings5.01 Ratings
CRM Project Management
Comparison of CRM Project Management features of Product A and Product B
HubSpot CRM
7.9
1467 Ratings
3% above category average
Unanet CRM by Cosential
8.0
1 Ratings
5% above category average
Task management8.31406 Ratings7.01 Ratings
Billing and invoicing management7.4735 Ratings00 Ratings
Reporting8.01299 Ratings9.01 Ratings
CRM Reporting & Analytics
Comparison of CRM Reporting & Analytics features of Product A and Product B
HubSpot CRM
7.9
1435 Ratings
4% above category average
Unanet CRM by Cosential
8.7
1 Ratings
14% above category average
Forecasting7.71129 Ratings6.01 Ratings
Pipeline visualization8.11364 Ratings10.01 Ratings
Customizable reports7.81323 Ratings10.01 Ratings
Customization
Comparison of Customization features of Product A and Product B
HubSpot CRM
7.5
1368 Ratings
2% below category average
Unanet CRM by Cosential
7.5
1 Ratings
2% below category average
Custom fields8.11340 Ratings9.01 Ratings
Custom objects7.81167 Ratings6.01 Ratings
Scripting environment6.3132 Ratings00 Ratings
API for custom integration7.9953 Ratings00 Ratings
Security
Comparison of Security features of Product A and Product B
HubSpot CRM
8.6
1326 Ratings
3% above category average
Unanet CRM by Cosential
10.0
1 Ratings
18% above category average
Single sign-on capability8.71187 Ratings10.01 Ratings
Role-based user permissions8.51263 Ratings10.01 Ratings
Social CRM
Comparison of Social CRM features of Product A and Product B
HubSpot CRM
7.3
908 Ratings
1% below category average
Unanet CRM by Cosential
5.0
1 Ratings
39% below category average
Social data7.1890 Ratings5.01 Ratings
Social engagement7.5880 Ratings5.01 Ratings
Integrations with 3rd-party Software
Comparison of Integrations with 3rd-party Software features of Product A and Product B
HubSpot CRM
8.0
1017 Ratings
8% above category average
Unanet CRM by Cosential
5.0
1 Ratings
39% below category average
Marketing automation8.01010 Ratings5.01 Ratings
Compensation management7.9665 Ratings00 Ratings
Platform
Comparison of Platform features of Product A and Product B
HubSpot CRM
8.0
1204 Ratings
6% above category average
Unanet CRM by Cosential
7.0
1 Ratings
8% below category average
Mobile access8.01204 Ratings7.01 Ratings
Best Alternatives
HubSpot CRMUnanet CRM by Cosential
Small Businesses
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Score 9.9 out of 10
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Score 9.9 out of 10
Medium-sized Companies
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
Enterprises
Creatio
Creatio
Score 9.2 out of 10
Creatio
Creatio
Score 9.2 out of 10
All AlternativesView all alternativesView all alternatives
User Ratings
HubSpot CRMUnanet CRM by Cosential
Likelihood to Recommend
8.2
(1639 ratings)
10.0
(1 ratings)
Likelihood to Renew
9.6
(30 ratings)
-
(0 ratings)
Usability
7.9
(1487 ratings)
8.0
(1 ratings)
Availability
8.2
(1 ratings)
-
(0 ratings)
Performance
6.4
(1 ratings)
-
(0 ratings)
Support Rating
6.4
(24 ratings)
8.0
(1 ratings)
Implementation Rating
7.7
(9 ratings)
-
(0 ratings)
Configurability
4.5
(1 ratings)
-
(0 ratings)
Contract Terms and Pricing Model
5.5
(1 ratings)
-
(0 ratings)
Ease of integration
7.3
(1 ratings)
-
(0 ratings)
Product Scalability
7.3
(1 ratings)
-
(0 ratings)
Vendor post-sale
6.4
(1 ratings)
-
(0 ratings)
Vendor pre-sale
7.3
(1 ratings)
-
(0 ratings)
User Testimonials
HubSpot CRMUnanet CRM by Cosential
Likelihood to Recommend
HubSpot
Well Suited - If you have a small sales team and want to focus on your priority leads - Need a tool to frequently email your top of the funnel to ensure brand recall happens the fastest possible way Not Suited - If you are expecting excellent UI/UX with a gamified approach CRM - Looking for a quick easy to use CRM (HubSpot required technical knowledge to setup).
Read full review
Unanet
Great for medium and large construction companies that have a specific salesforce.
Read full review
Pros
HubSpot
  • Personalized email campaigns: It helps to create highly effective personalized emails with its wonderful content tokens.
  • Scheduling of meetings: It eliminates the bottlenecks in the process of meeting schedule with its amazing integrating capabilities with other calendar tools like Google calendar. It also ensures the automatic reminders of meetings to the participants of meeting.
  • Automation for follow-up : With its feature called "sequences", follow-up emails made easy.
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Unanet
  • Inputting of companies and leads who may become prospects.
  • Creating specific opportunities for construction projects.
  • Tracking opportunities through the entire sales cycle.
  • Inputting detailed notes and activity by the Sales team.
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Cons
HubSpot
  • A lot of my companies have one URL for a ton of branches and each branch has their own name and location so I have to manually enter all the information because they all have the same URL so I can't easily use an Excel file to import those contacts so a faster solution to this would be appreciated
  • Making Corporate and branch associations is very tedious, it would be nice if the companies that all share the same url would automatically associate with the corporate company so I didn't have to manually do it
  • I would like to not see all the extra feature tabs in my layout because I am not using them so it would be nice to be able to turn them off (even the ones that are in my plan that I don't use, it would be nice to turn them off)
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Unanet
  • The open software is somewhat difficult to master as an administrator.
  • Report writing could be more intuitive.
  • The company seems to cater to larger users.
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Likelihood to Renew
HubSpot
To be honest there are some barriers due to which we are unable to use Hubspot at it's full potentials. The region that we work in has some restrictions that don't allow us to make calls or text which leaves us to just Email to the client.
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Unanet
No answers on this topic
Usability
HubSpot
It's incredibly easy to use, pretty intuitive even to those who are not as technically savvy. For all the basics, most people can figure it out. I think the piece that can get tricky is how things are defined and how to correctly label opportunities at certain stages of the pipeline without getting confused or accidentally duplicating work that's already been done.
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Unanet
Cosential is very intuitive for the AEC industry and has the ability to be customized for your specific needs. The reports are especially helpful, with good visual dashboards.
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Support Rating
HubSpot
Because when I needed help HubSpot responded immediately and provided me with the information I needed which enabled me to realize that HubSpot was even more customizable and easier to use than I thought! And I already thought HubSpot was very user friendly and easy to use, and then Support showed me how to manipulate the settings, columns and the appearance of the tool.
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Unanet
My original trainer / implementation specialist was fantastic. That relationship has continued, even though I have been officially handed off to the customer service side. The customer service side seems to have higher turnover than normal, but in general they are also very supportive, although not as responsive as I might like.
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Implementation Rating
HubSpot
If you've had any prior experience with cloud based marketing automation or group communication tools, you can do the implementation without paid outside support. Though getting to a SLA (service level agreement) would be best achieved with the help of a third party who can facilitate
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Unanet
No answers on this topic
Alternatives Considered
HubSpot
This answer may be a little more concise, as it's simpler! Although functionality is fairly similar, Management brought the Sales team into the boardroom and took us through a high-level guided tour of both Pipedrive & HubSpot CRM. It essentially boiled down to which interface do you prefer/which can you see yourselves using quicker/easier/faster? End result: HubSpot CRM based on unanimous decision!
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Unanet
Cosential is specific to the A/E industry and is the most intuitive software we found for construction.
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Return on Investment
HubSpot
  • Tradeshow Lists and being able to create lists for our sales team to reach out.
  • Email Campaigns about new products and having CTA links for people to click which turn into purchase orders.
  • Creating Events and sending out invites for the events and those have turned into leads and business!
Read full review
Unanet
  • Allowed for common tracking by business developers in different regions.
  • Helped us quantify effort.
  • Provides great reports for management.
Read full review
ScreenShots

HubSpot CRM Screenshots

Screenshot of Store, track, manage, and report on the deals (sometimes referred to as “opportunities”) your sales team is working.Screenshot of Our contact record enables your team to record and retrieve information on anyone your business interacts with, helping everyone to stay on the same page.Screenshot of The product library gives you visibility into the goods and services you sell, then associates them with individual deals. With products, you can easily track what you're selling to your customers and from what channels.