Likelihood to Recommend It is best suited to products and companies which extensively use IBM cloud and other cloud hosted services by IBM. This is because since the existing interface is a little challenging to use, IBM's own products and platform is well integrated with IBM Aspera on Cloud and there's relatively little work for the integration team
Read full review First of all Web UI makes it so much easier to manage, with few clicks you can schedule a backup, you can see the progress and you can instantly recover it. There is a multiple environment support which is great for hybrid environments. Pricing is more reasonable than other high priced backup solutions
Read full review Pros Ease of use: the Graphical User Interface doesn't require technical know-how to operate Delivery Receipts: this allows us the confidence to know our files have reached our customers Activity Monitor: lets you know how much data you have used, which is important for budgeting reasons. Read full review Seed an offsite backup. A simple checkbox to seed a large backup prior to backing it up to our datacenter. Previously with another well knows backup provider this was convoluted and time-consuming. Backup Speed. Vembu BDR is fast and allows me to schedule multiple jobs within time constraints that prohibit some backup products from working. DR - Vembu BDR provides an option to mirror your backups to an offsite datacenter without taxing production servers with a secondary backup job. Bare Metal Recovery: the ability to create a custom bootable ISO that you can quickly recover a failed physical server or workstation. Ease of use: The console is consistent and very easy to use. From initial install to being fully configured takes just a few minutes. Read full review Cons Track upload/download usage OVERALL to know how much space is left Track cloud storage overall to know how much space is left More easily send single links to users for download, rather than full access (I know it is possible, but it is not intuitive) Read full review User interface on the servers do not have enough tools to better monitor the systems and finding information is difficult. User interface at portal is difficult to navigate and confusing Support documentation is too generic and rarely answers my questions. Licensing and acquisition. As a reseller and partner the licensing model is confusing and the portal interface to manage licensing should be scrapped and rebuilt. It is difficult to navigate and the available information is too vague. Recently, communication with new channel contact. My previous contact was articulate and answered my questions. Did I mention licensing? This is the most confusing and difficult process I've dealt with in 25 years. Makes Microsoft look simple. Read full review Likelihood to Renew Because of the product functions and possibilities: - it's easy to use through WEB browser - installation process is not complicated - Vembu BDR solution is reliable, and works properly. It does the job. This product could get extra points for the appliance that could be imported to virtual environment (no need for windows server license or some linux knowledge).
Read full review Usability As outlined in are parts of this review, I have various issues with the way their KB center is structured and how error codes aren't documented or KBs for a specific error provide steps for older versions of the software and aren't applicable to the current version because of a design layout change. "Go here and select Y" where the "here" has been removed and doesn't exist anymore. Or they release a new version without any supporting documentation even though they restructured a lot of the interface and updated the error messages.
Read full review Support Rating The support from IBM is fast and reliable. Very knowledgeable engineers provide you with the support on Aspera. We had a very good experience when opened tickets and we were able to get our issues resolved quickly. Most solutions are provided within a day so you can expect a quick turnaround time. Overall, the support has been very good.
Read full review It often takes a very long time to get an issue fixed. the support folks seem committed to getting it fixed but they often seem to be trying different things and hoping something works. I did not get the sense that they had a clear idea what was wrong.
Read full review Implementation Rating The service provided by the authorized vendor was excellent. It was a good collaboration between the vendor IT team and internal IT team. They provided us with a timeline and we verified and approved that timeline. Daily stand ups and weekly meetups were conducted to update the internal team on progress. They were able to deliver all deliverables on time also, they conducted both alpha testing and beta version testing in time. Overall, they were able to complete the implementation in the given timeline.
Read full review It wasn't difficult at all, it fact, it was mostly simple, implementation doesn't require much skills and knowledge, but the configuration part does require some skills to create the jobs and configure certain settings, overall, its an easy implementation, especially for experienced IT People
Read full review Alternatives Considered Aspera comes with IBM cloud so there isn’t really a choice. Since it’s built-in, it integrates well and there was no need to buy another solution. Therefore, I did not consider other options. It worked fine, gave access files, push data securely, and did it faster than standard HTTPS.
Read full review I tested Vembu against Veeam and for the price, Vembu was the better option. I also had a great support experience as I had to contact Vembu twice after mistakes I made. While using Veeam the software was not as intuitive and support responses were not as swift and accurate.
Read full review Return on Investment Aspera has changed the way we do business. We are now able to share huge file sets electronically, saving on external drives, shipping costs, time, and effort. Our industry is very slow to commit to electronic alternatives to physical media. In less than three years, the positive results of using this service have caused over 70% of our user base to fully commit to electronic delivery, with the number of physical fulfillments quickly being driven toward zero. Transfers within our own company, which formerly relied solely on FTP/HTTP transfer drives that would take days now take minutes with Aspera. Our software team relies on the speed and accuracy of the transfers. Read full review For organizations that use different tools for Backup and recovery, this could be the single tool for Storage and Backup Administrators to automate and work effectively. Software cost is lesser thus the money can be invested for other tools/software procurement I don't think there is any negative impact as of now Read full review ScreenShots IBM Aspera on Cloud Screenshots