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IBM Enterprise Content Manager vs. OpenText Content Manager

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    Overview
    ProductRatingMost Used ByProduct SummaryStarting Price

    IBM ECM

    Score9 out of 10
    N/AIBM Enterprise Content Manager and Enterprise Content Management (ECM) applications enable organizations to manage all forms of content and secure secure data with respect to compliance needs. The platform enables capture, activation, sharing, analysis and governance of unstructured data to lower costs and risk while improving efficiency.N/A

    OpenText Content Manager

    Score7.7 out of 10
    N/AOpenText Content Manager (formerly Micro Focus Content Manager, and earlier HP Records Manager) is an electronic document and records management system (EDRMS) based on technology from Hewlett-Packard's 2008 acquisition of TOWER Software. Content Manager is an enterprise document and records management system for physical and electronic information designed to help businesses capture, manage, and secure business information in order to meet governance and regulatory compliance obligations.N/A
    Pricing
    IBM ECMOpenText Content Manager
    Editions & Modules
    No answers on this topic
    No answers on this topic
    Offerings
    Pricing Offerings
    IBM ECMOpenText Content Manager
    Free Trial
    NoNo
    Free/Freemium Version
    NoNo
    Premium Consulting/Integration Services
    NoNo
    Entry-level Setup FeeNo setup feeNo setup fee
    Additional Details——
    More Pricing Information
    Features
    IBM ECMOpenText Content Manager
    Enterprise Content Management
    Comparison of Enterprise Content Management features of IBM Enterprise Content Manager and OpenText Content Manager
    Feature
    IBM Enterprise Content Manager
    -
    Ratings
    OpenText Content Manager
    9.6
    1 Ratings
    17% above category average
    Content capture & imaging00 Ratings10.01 Ratings
    File sync, storage & archiving00 Ratings10.01 Ratings
    Document management00 Ratings9.01 Ratings
    Records management00 Ratings10.01 Ratings
    Content search & retrieval00 Ratings10.01 Ratings
    Enterprise content collaboration00 Ratings10.01 Ratings
    Content publishing & creation00 Ratings9.01 Ratings
    Security, risk management & information governance00 Ratings9.01 Ratings
    Contract lifecycle management00 Ratings9.01 Ratings
    Automated workflows00 Ratings10.01 Ratings
    Artificial intelligence00 Ratings9.01 Ratings
    Mobile support00 Ratings10.01 Ratings
    Integration00 Ratings10.01 Ratings
    Best Alternatives
    IBM ECMOpenText Content Manager
    Small Businesses
    Egnyte
    Score9.3 out of 10
    Egnyte
    Score9.3 out of 10
    Medium-sized Companies
    Epicor ECM
    Score7.7 out of 10
    Epicor ECM
    Score7.7 out of 10
    Enterprises
    Dashpivot - By Sitemate
    Score10 out of 10
    Dashpivot - By Sitemate
    Score10 out of 10
    All AlternativesView all alternativesView all alternatives
    User Ratings
    IBM ECMOpenText Content Manager
    Likelihood to Recommend
    8.1
    (6 ratings)
    10.0
    (1 ratings)
    Likelihood to Renew
    8.6
    (6 ratings)
    -
    (0 ratings)
    Usability
    7.3
    (1 ratings)
    -
    (0 ratings)
    User Testimonials
    IBM ECMOpenText Content Manager
    Likelihood to Recommend
    IBM
    Again, I like to think of my association and usage of IBM Case Manager V.5.2. Please keep in mind that this is only one component of the IBM Enterprise Content Management suite of products. I believe IBM Case Manager is an ideal solution for medium to large companies looking to automate lnad
    Incentivized
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    OpenText
    I found this product to be a good alternative to the products I normally use. They helped me get control over the content that I want to hide from certain employees or remove completely. When I found this product I was looking for a solution that would allow me to manage the data I need to protect. They have helped me achieve that.
    Incentivized
    Read full review
    Pros
    IBM
    • It provides easy to use administrative tools to work with the product.
    • Good documentation on the production is available which makes it easier to use.
    • It supports high availability architecture
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Cons
    IBM
    • As enterprise and mid-market systems go, the price is highly competitive (especially when you consider what's included in the license). That said, this product is not accessible for small businesses as a self hosted solution. The "Navigator on Cloud" solution is much more accessible, but gives less control over data.
    • To get all the features, there are many moving parts. For large enterprises, this is no problem, and the cloud solution obviates most of these concerns.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Likelihood to Renew
    IBM
    There is no plan to change ECM at organizational level. Replacing products and changing custom applications involves lot of effort
    Incentivized
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    OpenText
    No answers on this topic
    Usability
    IBM
    The end-user experience is excellent. The Administration experience needs some more work.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Alternatives Considered
    IBM
    Our relationship with IBM is long standing. We have been Gold Partners for some time and are viewed by many internal groups as their Go To partner for large ECM deployments. Most of our systems engineers hold multiple certifications as solutions developers. Our clients are national and international. The support we receive from IBM has been excellent and our partnership with them on numerous projects has been excellent.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    Return on Investment
    IBM
    • We have seen our customers realize increased employee efficiency by reducing the amount of time it takes to process a transaction.
    • We have seen improvements in customer service because information can be made more readily available to customer service personnel who are fielding service calls.
    • We have seen improvements in decision making because processing-related statistics are more readily available to the managers who need the input to make quality business decisions that affect the day-to-day operations.
    Incentivized
    Read full review
    OpenText
    No answers on this topic
    ScreenShots