IBM Security MaaS360 with Watson vs. ManageEngine Mobile Device Manager Plus

Overview
ProductRatingMost Used ByProduct SummaryStarting Price
IBM Security MaaS360 with Watson
Score 8.0 out of 10
N/A
MaaS360 is a mobile security offering developed by Fiberlink, acquired and owned by IBM since early 2014.
$4
Per Client
ManageEngine Mobile Device Manager Plus
Score 7.3 out of 10
N/A
The ManageEngine Mobile Device Manager Plus application is an enterprise mobile device management (MDM) solution.N/A
Pricing
IBM Security MaaS360 with WatsonManageEngine Mobile Device Manager Plus
Editions & Modules
Essentials
$4
Per Client
Deluxe
$5
Per Client
Premier
$6.25
Per Client
Enterprise
$9
Per Client
No answers on this topic
Offerings
Pricing Offerings
IBM Security MaaS360 with WatsonManageEngine Mobile Device Manager Plus
Free Trial
YesNo
Free/Freemium Version
NoNo
Premium Consulting/Integration Services
NoNo
More Pricing Information
Community Pulse
IBM Security MaaS360 with WatsonManageEngine Mobile Device Manager Plus
Considered Both Products
IBM Security MaaS360 with Watson

No answer on this topic

ManageEngine Mobile Device Manager Plus
Chose ManageEngine Mobile Device Manager Plus
MaaS360 is very comparable and was the solution we had in place prior to moving to ManageEngine Mobile Device Manager Plus. I've also used MaaS360 at a prior position, and it does work fairly well. I believe they have very similar feature sets (at least what I recall from last …
Top Pros
Top Cons
User Ratings
IBM Security MaaS360 with WatsonManageEngine Mobile Device Manager Plus
Likelihood to Recommend
8.1
(39 ratings)
7.6
(2 ratings)
Likelihood to Renew
-
(0 ratings)
8.0
(1 ratings)
Support Rating
9.1
(3 ratings)
-
(0 ratings)
Implementation Rating
8.5
(28 ratings)
-
(0 ratings)
Ease of integration
8.5
(28 ratings)
-
(0 ratings)
User Testimonials
IBM Security MaaS360 with WatsonManageEngine Mobile Device Manager Plus
Likelihood to Recommend
IBM
We are supporting more than 30 Maas and MDM installations for clients and customers. When compared to other vendors like vmware and Microsoft, IBM's support and knowledge transfer provided for Security MaaS360 with Watson is without a doubt unmatched. This is totally distinguishes IBM and MaaS360 from all other products.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
As far as MDM solutions go, this one does all of the main features you would need. The price point is extremely competitive, but with that, there are areas for improvement. ManageEngine MDM Plus is well suited for small businesses that want to easily manage their devices and be able to track them. It may not be as well suited if you have more than a couple hundred devices and go through a lot of user and device changes.
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Pros
IBM
  • IBM Security MaaS360 offers top-class security features for all our devices and hence makes it easy to manage all our organization devices.
  • Mobile management is centralized so it's way easier to do it on one platform.
  • Enhance the mobile data security to all end-users.
  • Easy to use, install, configure and understand how this tool general works.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Localization.
  • App inventory.
  • Control devices in real-time.
  • Push app and configuration.
  • Separate business and personal profile.
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Cons
IBM
  • MaaS360 with Watson has a lot of features and capabilities, which can sometimes make it difficult for us to navigate. Improving the user interface and making it friendly could help make the platform easier to use.
  • Expanding integrations with other systems to provide better support for a wider range of systems and platforms.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Email enrollment: the e-mail enrollment option for devices is inconsistent, and this is an area that would seem like an easy fix. In most of the cases where we've tried to enroll devices via email, the text is incredibly small and the hyperlinks are either not visible or not easily clickable unless you zoom in a lot. When requiring staff the enroll their own device, you essentially have to rely on the SMS enrollment option.
  • SMS enrollment credits: the option for SMS enrollment actually works great. However, where it needs to be improved is how the credits are provisioned. There is no way to actually purchase additional credits. When you first sign up for ManageEngine MDM Plus, you are given a set amount of credits. Once those run out, it is a huge pain to try to obtain more. It should be possible to be able to simply order additional credits.
  • Management console interface: the management console has a lot of excellent features, but the design has a lot of room for improvement. The navigation menus are a little confusing. For example, areas for enrollment, inventory, and device management all have lists of managed devices, but each has different information. It should be easy to simply click on a device and tell whether it's already been enrolled, etc. without the need for jumping around separate pages.
  • Client user management: when you enroll a device via an end-user, you must add a user ID and email address. If you ever want to update those, you can't. Further, you can't seem to be able to delete users altogether. When employees leave and new ones are hired, phone numbers tend to get flipped around. This has caused a few headaches in enrolling/removing devices.
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Likelihood to Renew
IBM
No answers on this topic
ManageEngine, A Div of Zoho Corporation Pvt Ltd
We would be very likely to renew unless there were unforeseen changes to our budget.
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Support Rating
IBM
Having worked in the MDM Space for almost 18 years, beginning with promoting the BlackBerry Enterprise Server, IBM Security MaaS360 with Watson by far has been at the top of the list when it comes to available support as well as education resources as the solution evolves. I utilize many areas within IBM to seek support and education: 1. Direct contact with their "Break/Fix" support team 2. Support communities 3. SE level support resources 4. IBM Partner resources 5. IBM Champion program resources
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Implementation Rating
IBM
To implement IBM Security MaaS360 with Watson, follow these steps: Set up the platform, enroll devices, configure policies and settings, monitor and manage devices. Implementing it can help organizations to securely manage and monitor the use of mobile devices and related resources in their networks, improving security and productivity for their users.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
No answers on this topic
Alternatives Considered
IBM
The best thing with IBM it transform our business with 5G and Edge computing. Hence we are able to achieve a seamless network architecture, from the network core all the way to our customers. Improves network efficiency and functionality by automating the planning, configuring, testing, deploying and operations of our network. Convert data into real-time customer support insights
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
We selected ManageEngine Mobile Device Manager Plus because is one of the best solutions on the market. Very good price, easy deployment, and management. Great support from the vendor. Great user community on forums. Geolocation and real-time management are very useful. The product is constantly improving and offers many possibilities
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Return on Investment
IBM
  • The support has been all we could ask for any issues we had are immediately addressed with either a short email or scheduled conference call.
  • The price per device is very affordable.
  • Its been all-round tool offering support to all our remote workforce devices and prevent data loss.
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ManageEngine, A Div of Zoho Corporation Pvt Ltd
  • Improve security for mobile devices.
  • Monitor and manage mobile devices.
  • Push configuration and business applications.
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