IBM Storage Fusion vs. SoDash (discontinued)

I think its well suited for all modern programming. simple and ease of use are a plus.

Incentivized

SoDash is excellent for businesses that get a high volume of customer service inquiries via social media, whether it be from one platform or many. It takes in data from Twitter, Facebook, LinkedIn, Instagram, Google, Pinterest, Flickr, blogs around the web, and lots of others. It is equally suited for a startup with a small customer service department, or an older company with a large customer service department. The software allows customer service agents to attach comments/notes to each customer that other agents can see.

Incentivized

• Connecting with multiple application DB of different data types and bringing the normalized data to on a roof/data lake
• Easy to build the models and analytics that's help better understanding of business operation
• AI models such as predictions, forecasts, and suggestions based on individual customer patterns or geo-clusters can build easily

Incentivized

• SoDash covers more social media sources than any other tool on the market.
• SoDash's AI can interpret incoming messages and select and deliver the appropriate pre-written responses, allowing us to engage with large amounts of social traffic easily.
• SoDash rates Twitter influence, allowing you to see who the most influential people to your brand are.
• SoDash allows you to set-up email alerts for messages with particular keywords, high/low levels of activity, and even audio alerts should you want to run SoDash in the background.

Incentivized

• Improvement in areas where Software Defined Storage (SDS) can be better utilized with the broad capabilities of IBM storage features.
• Focus should be shifted towards enabling capabilities of cyber resiliency as the other offerings in the market are already equipped with the same.
• Broader non-IBM/Lenovo hardware support can be considered, specifically for IBM Storage fusion software offerings

Incentivized

• The 14 day free trial was not fully functional, so I was not able to demo all its features.

Incentivized

Incentivized

We selected SoDash for two main reasons: 1) It takes in data from more social media sources than any other software, and 2) Its price point made it a good value. Those things are what differentiate it from its competition.

Incentivized

• IBM Fusion is ideal for Enterprise businesses or Ecosystems where large data types are in play. And added benefit to bringing them under a platform to add visualization and understanding.
• Managing and monitoring is easy when compare to other industry tool

Incentivized

• It allows one customer service agent to do the work of two.

Incentivized