IBM X-Force Incident Response and Intelligence Services (IRIS) vs. KnowBe4 PhishER/PhishER Plus

The application monitors data networks in the organization to generate positive infrastructure for controlling workflows. It enables my team to plan and collaborate from unified data connecting system that provides positive decision-making base. It has basic networking capacity of eliminating bottlenecks that slows workflows. The customer support team provides best technical support and leads for gaining maximum benefits. The cost and licensing terms can favor any business enterprise.

I have been able to create customized simulated phishing campaigns that are really testing our users ability to "spot the fake." That coupled with the training campaigns that are included make it much more likely that our users will be better prepared to protect our organization by being able to recognize common industry threats, and brings awareness to less common threats that are out there. I love that they have a shared folder full of relevant, recent real-world scams that we can choose from to train our user base.

Incentivized

• Immediate recognition of possible conflicting interests within a field of view.
• Ability to assist users with Research and Development at an extraordinary rate.
• Real-Time feedback via neural pathways to analyze data and implement independent solutions that are tailored to the specific applications on-site.
• This entire review was written with the assistance of IRIS technology as a demonstrative of it's very real practical application. This took less than 2 minutes to write using my own hands.

• Analysis and classification of phishing emails using machine learning
• Response to reporting users with personalised emails template
• Automatic response and actions using integration with Microsoft
• Good dashboard with reporting and KPI
• Integration with others product to improve scan and analysis
• It improves users' security awareness and behavior as receiving an immediate response with the analysis result improves the ability to recognize a phishing email

Incentivized

• Suggestion 1) "RE:View" functionality.
• Suggestion 2) "ION = EYE-ON" in Language processing.
• Suggestion 3) Biological GUI+GPU integration.
• Suggestion 4) Ability to "RE:Quest" IRIS Up-link/Down-link interaction. (Inter-Act w/(EYE-ON))

• Enhancing the automated response capabilities, such as directly initiating remediation processes or integrating with other cybersecurity tools, could further streamline the threat management process.
• Implementing a feedback system where users can be informed about the outcome of their reported emails might encourage more proactive engagement.
• the reporting tool is not as streamlined on mobile devices as it is on desktops. Enhancing mobile functionality would be beneficial

Incentivized

Phish ER has reduced the time my team and I spend on reported emails by over 80%. With the volume of emails reported and a small team this is a must have.

The configuration is a bit complicated, but easy once you get the hang of it. Once configured, it is easy to manage our malicious emails that are reported by our staff.

Incentivized

Support has been easy to get along with and easy to understand.

Incentivized

Work with support or rep for some basic steps, the rest is pretty straight foward.

Incentivized

Secure work environment with this platform has enhanced effective workflow infrastructure. The cost of deployment and configuration capabilities with other security applications lead to main decision of acquiring this tool. The security control dashboards gives reliable performance reports that leads to quick decision-making when there are malware attacks. It gives lifecycle report for most work processes and threat intelligence information that enables my team to track workloads effectively.

KnowBe4 PhishER has a lot of features that other companied does not have. Its AI capability, integration with VirusTotal, PhishRIP and PhishFlip features make it totally different from other solutions. Its Phish Alert Button directly installed on users Outlook without affecting them and the reporting technique is very simple, just clicking on the Phish Alert Button and the email will be directly reported to the KnowBe4 PhishER dashboard. KnowBe4 PhishER dashboard is a very good example of centralized dashboard where you can find all things related to that reported email.

Incentivized

• It has greatly increased phishing / security awareness by our staff by having a designated button & process for reporting phishing emails
• It provides greater protection through the ability to delete emails from multiple recipients even if not all of them reported the email
• It saves time for me to have to evaluate whether or not an email reported is a real threat through the ML/AI/VirusTotal scores

Incentivized