ice Contact Center vs. Zendesk Talk
ice Contact Center vs. Zendesk Talk
Product | Rating | Most Used By | Product Summary | Starting Price |
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ice Contact Center | N/A | ice Contact Center is a call center software offering from Canadian company ComputerTalk Technology. | N/A | |
Zendesk Talk | N/A | Zendesk Talk is call center software built on the Twilio cloud communication platform that integrates with the Zendesk Support ticketing system. This allows customer service teams to provide phone support from the same platform they use to manage all other channels. | N/A |
ice Contact Center | Zendesk Talk | |||||||||||||||
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Editions & Modules | No answers on this topic | No answers on this topic | ||||||||||||||
Offerings |
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Entry-level Setup Fee | No setup fee | No setup fee | ||||||||||||||
Additional Details | — | — | ||||||||||||||
More Pricing Information |
ice Contact Center | Zendesk Talk | |
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Top Pros | No answers on this topic | |
Top Cons | No answers on this topic |
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Contact Center Software |
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Workforce Optimization (WFO) |
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ice Contact Center | Zendesk Talk | |
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Small Businesses | CloudTalk Score 9.5 out of 10 | CloudTalk Score 9.5 out of 10 |
Medium-sized Companies | Bright Pattern Contact Center Score 10.0 out of 10 | Bright Pattern Contact Center Score 10.0 out of 10 |
Enterprises | Google Cloud Contact Center AI Score 8.9 out of 10 | Google Cloud Contact Center AI Score 8.9 out of 10 |
All Alternatives | View all alternatives | View all alternatives |
ice Contact Center | Zendesk Talk | |
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Likelihood to Recommend | - (0 ratings) | 8.0 (15 ratings) |
Support Rating | - (0 ratings) | 5.0 (3 ratings) |
ice Contact Center | Zendesk Talk | |
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Likelihood to Recommend | ComputerTalk Technology No answers on this topic | Zendesk |
Pros | ComputerTalk Technology No answers on this topic | Zendesk |
Cons | ComputerTalk Technology No answers on this topic | Zendesk |
Support Rating | ComputerTalk Technology No answers on this topic | Zendesk |
Alternatives Considered | ComputerTalk Technology No answers on this topic | Zendesk |
Return on Investment | ComputerTalk Technology No answers on this topic | Zendesk |
ScreenShots |