Inbenta Enterprise Search vs. Luigi's Box

Luigi's Box

Overview
Product	Rating	Most Used By	Product Summary	Starting Price
Inbenta Enterprise Search	Score 8.0 out of 10	Enterprise companies (1,001+ employees)	Inbenta is a conversational intelligence technology provider headquartered in Sunnyvale. Inbenta Search is a search tool built with the vendor’s Symbolic AI and Natural Language Processing (NLP) that aims to help the user reduce support cost by understanding customers’ questions and quickly delivering the most relevant answers, providing a self-service solution to customer support.	N/A
Luigi's Box	Score 9.4 out of 10	N/A	Luigi's Box provides personalized site search and product discovery tools for e-commerce websites. Powered by AI and machine learning, the software understands customer behavior to provide better search results and recommend relevant products, to boost e-shop conversion rates and average order value.	N/A

Pricing

Inbenta Enterprise Search

Luigi's Box

Editions & Modules

No answers on this topic

Offerings

Pricing Offerings
Inbenta Enterprise Search	Luigi's Box
Free Trial
Yes	Yes
Free/Freemium Version
No	No
Premium Consulting/Integration Services
No	Yes

Entry-level Setup Fee

Required

Additional Details

Inbenta is a scalable solution. The vendor charges based on the number of sessions or searches that occur on the user's support site. The vendor also offers free trials with certain partner integrations including Zendesk and Salesforce Desk.com.

—

More Pricing Information

Community Pulse
	Inbenta Enterprise Search	Luigi's Box
Top Pros	Pro Quite impressive Pro Easy to use Pro Use interface	No answers on this topic
Top Cons	Minus Quite buggy	No answers on this topic

Best Alternatives
	Inbenta Enterprise Search	Luigi's Box
Small Businesses	Algolia Score 8.9 out of 10	Algolia Score 8.9 out of 10
Medium-sized Companies	Guru Score 9.0 out of 10	Guru Score 9.0 out of 10
Enterprises	Guru Score 9.0 out of 10	Guru Score 9.0 out of 10
All Alternatives	View all alternatives	View all alternatives

User Ratings
	Inbenta Enterprise Search	Luigi's Box
Likelihood to Recommend	8.0 (1 ratings)	9.4 (17 ratings)

User Testimonials
	Inbenta Enterprise Search	Luigi's Box
Likelihood to Recommend	Inbenta Technologies Inc. If you are looking for an enterprise search platform that offers an easy to use interface and if high performance is not really your priority, then I believe Inbenta Enterprise Search would fit your use case. For most other situations, I would recommend using a tried and tested search platform like Apache Solr. Incentivized Verified User Anonymous Read full review	Luigi's Box Superb support: the discovery of our needs was very well organised. The support with the specifications gave me confidence (compared with other companies that don't take our specific needs into account). Once the tool was in place, we had 2 meetings to get to grips with it, with recorded videos so that we could go through the motions again Incentivized Julie Huet E-commerce senior manager Read full review
Pros	Inbenta Technologies Inc. Fairly easy to use interface. Quick to onboard new users, both in terms of access as well as training. The NLP-based semantic search feature is quite impressive. Incentivized Verified User Anonymous Read full review	Luigi's Box Responsive and easy to cooperate with Very robust search engine with many options for individual settings and result optimization advanced analytics tool Verified User Anonymous Read full review
Cons	Inbenta Technologies Inc. It is a fairly new tool in the market, so not much market feedback exists for this. This made us apprehensive in using it. The documentation and online forums are bare minimum. Quite buggy when working with multiple sources. Incentivized Verified User Anonymous Read full review	Luigi's Box Hide products and categories that are out of season Improve CTR automated adjustment Improve explanations in set-up tool to facilite customisation Incentivized Frédéric Gomes Founder Read full review
Alternatives Considered	Inbenta Technologies Inc. Apache Solr to Inbenta is like Java to Python. Apache Solr is powerful and handles complex search platforms well. Inbenta, on the other hand, is meant to be easy to use and does not lay too much emphasis on performance. If you are a small or medium business, Inbenta may suit your needs better. However, if you wish to manage a large and complex search platform, Solr is the way to go. Incentivized Verified User Anonymous Read full review	Luigi's Box Easier to implement and use in daily, the search engine is faster and better, to be honest is the best. We have one solution for recommenders, searching, and listings. We managed to agree to favorable contract terms + Communication with tool support is perfect. We have solved our main problem very quickly and flexibly Incentivized Peter Mažec Project manager Read full review
Return on Investment	Inbenta Technologies Inc. Enabled our developers to quickly deploy changes to the search model. NLP-powered semantic search feedback provides good actionable insights. Incentivized Verified User Anonymous Read full review	Luigi's Box We've gone from an average basket of 90 euros to around 100 euros. The product managers have new ideas for products to integrate. Incentivized Julie Huet E-commerce senior manager Read full review
ScreenShots	Inbenta Enterprise Search Screenshots	Luigi's Box Screenshots