Chose Intercom
It has more tools, is more complete and has a more visual interface.
Product | Rating | Most Used By | Product Summary | Starting Price |
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Intercom | N/A | Intercom creates modern Customer Service software that aims to redefine how businesses support their customers. The platform connects businesses directly to customers using powerful messaging and automation. According to the vendor, Intercom enables teams to scale support without investing more resources - leading to happier customers and more efficient support teams. | $39 per month per seat |
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Entry-level Setup Fee | No setup fee | ||||||||||
Additional Details | AI customer service features included in every plan. Intercom integrates Help desk, AI Chat bot, and Proactive support. | ||||||||||
More Pricing Information |
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Considered Both Products | Intercom |
Top Pros |
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Top Cons |
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Incident and problem management |
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Self Help Community |
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Multi-Channel Help |
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Intercom | |
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Small Businesses | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Medium-sized Companies | Agiloft Flexible Service Desk Suite Score 9.0 out of 10 |
Enterprises | SAP Service Cloud Score 8.7 out of 10 |
All Alternatives | View all alternatives |
Intercom | |
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Likelihood to Recommend | 9.0 (261 ratings) |
Likelihood to Renew | 8.9 (19 ratings) |
Usability | 8.8 (169 ratings) |
Availability | 9.1 (1 ratings) |
Performance | 9.1 (1 ratings) |
Support Rating | 7.1 (10 ratings) |
Online Training | 8.1 (2 ratings) |
Implementation Rating | 7.5 (5 ratings) |
Product Scalability | 9.1 (1 ratings) |
Intercom | |
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Likelihood to Recommend | Intercom |
Pros | Intercom |
Cons | Intercom |
Likelihood to Renew | Intercom |
Usability | Intercom |
Reliability and Availability | Intercom |
Performance | Intercom |
Support Rating | Intercom |
Online Training | Intercom |
Implementation Rating | Intercom |
Alternatives Considered | Intercom |
Return on Investment | Intercom |
ScreenShots | Intercom Screenshots |